[GH-ISSUE #4208] Bitwarden loads the vault infinitey #39008

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opened 2026-04-23 17:30:19 -05:00 by GiteaMirror · 7 comments
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Originally created by @Ehab-d on GitHub (Oct 31, 2024).
Original GitHub issue: https://github.com/bitwarden/android/issues/4208

Bitwarden Beta

  • I'm using the new native Bitwarden Beta app and I'm aware that legacy .NET app bugs should be reported in bitwarden/mobile

Steps To Reproduce

  1. Go to the menu
  2. Click on Lock
  3. Unlock the vault

Expected Result

The vault content should load normally.

Actual Result

Bitwarden loads the vault infinitely.

Screenshots or Videos

https://github.com/user-attachments/assets/3ba83c45-90b1-46f8-80c4-14207c32eb98

Additional Context

  • Autofill also cannot be done because this behavior occurs when selecting an account from the autofill menu.

  • The vault is not loaded unless I press Sync manually.

Build Version

v2024.10.2 (19397)

Environment Details

  • OPPO A15
  • Android 10

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @Ehab-d on GitHub (Oct 31, 2024). Original GitHub issue: https://github.com/bitwarden/android/issues/4208 ### Bitwarden Beta - [X] I'm using the new native Bitwarden Beta app and I'm aware that legacy .NET app bugs should be reported in [bitwarden/mobile](https://github.com/bitwarden/mobile) ### Steps To Reproduce 1. Go to the menu 2. Click on Lock 3. Unlock the vault ### Expected Result The vault content should load normally. ### Actual Result Bitwarden loads the vault infinitely. ### Screenshots or Videos https://github.com/user-attachments/assets/3ba83c45-90b1-46f8-80c4-14207c32eb98 ### Additional Context - Autofill also cannot be done because this behavior occurs when selecting an account from the autofill menu. - The vault is not loaded unless I press Sync manually. ### Build Version v2024.10.2 (19397) ### Environment Details - OPPO A15 - Android 10 ### Issue Tracking Info - [X] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the bug label 2026-04-23 17:30:19 -05:00
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@bitwarden-bot commented on GitHub (Oct 31, 2024):

Thank you for your report! We've added this to our internal board for review.
ID: PM-14338

<!-- gh-comment-id:2449075003 --> @bitwarden-bot commented on GitHub (Oct 31, 2024): Thank you for your report! We've added this to our internal board for review. ID: PM-14338
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@daniellbw commented on GitHub (Oct 31, 2024):

Hi there,

I attempted to reproduce your issue and was unable to do so. I think your error could have its origin in a misconfiguration.

Please try reinstalling the Bitwarden app by following the below steps:

  • Uninstall the Bitwarden client
  • Restart the device (perform a full power cycle, shutting the device down completely and then restarting it)
  • Reinstall Bitwarden from the Play Store

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

<!-- gh-comment-id:2449245350 --> @daniellbw commented on GitHub (Oct 31, 2024): Hi there, I attempted to reproduce your issue and was unable to do so. I think your error could have its origin in a misconfiguration. Please try reinstalling the Bitwarden app by following the below steps: - Uninstall the Bitwarden client - Restart the device (perform a full power cycle, shutting the device down completely and then restarting it) - Reinstall Bitwarden from the Play Store We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/). You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
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@Aer3x commented on GitHub (Oct 31, 2024):

same here, keeps loading on android.
latest update

<!-- gh-comment-id:2449245953 --> @Aer3x commented on GitHub (Oct 31, 2024): same here, keeps loading on android. latest update
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@Ehab-d commented on GitHub (Nov 1, 2024):

same here, keeps loading on android. latest update

They were unable to reproduce the issue, so they rejected its existence in the first place and closed the issue -_-

<!-- gh-comment-id:2451411477 --> @Ehab-d commented on GitHub (Nov 1, 2024): > same here, keeps loading on android. latest update They were unable to reproduce the issue, so they rejected its existence in the first place and closed the issue -_-
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@IamSingh01 commented on GitHub (Nov 1, 2024):

+1. Facing the same issue from past 3-4 updates

<!-- gh-comment-id:2451827511 --> @IamSingh01 commented on GitHub (Nov 1, 2024): +1. Facing the same issue from past 3-4 updates
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@fessmm commented on GitHub (Nov 1, 2024):

See https://github.com/bitwarden/android/pull/4214

<!-- gh-comment-id:2451892624 --> @fessmm commented on GitHub (Nov 1, 2024): See https://github.com/bitwarden/android/pull/4214
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@dfunkt commented on GitHub (Nov 1, 2024):

This is the original issue for the problem mentioned above -> https://github.com/bitwarden/android/issues/3881

<!-- gh-comment-id:2451896747 --> @dfunkt commented on GitHub (Nov 1, 2024): This is the original issue for the problem mentioned above -> https://github.com/bitwarden/android/issues/3881
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Reference: github-starred/android#39008