github-starred/android
2
0
Fork 0
mirror of https://github.com/bitwarden/android.git synced 2026-05-08 12:58:36 -05:00
Code Issues 1.1k Packages Projects Releases 122 Wiki Activity

[GH-ISSUE #3746] Unable to process your request #38932

New Issue
Closed
opened 2026-04-23 17:16:18 -05:00 by GiteaMirror · 9 comments
GiteaMirror commented 2026-04-23 17:16:18 -05:00
Owner
Copy Link

Originally created by @ulyssesdotcodes on GitHub (Aug 15, 2024).
Original GitHub issue: https://github.com/bitwarden/android/issues/3746

Bitwarden Beta

  • I'm using the new native Bitwarden Beta app and I'm aware that legacy .NET app bugs should be reported in bitwarden/mobile

Steps To Reproduce

  1. Open app
  2. Try logging in

Expected Result

Can log in

Actual Result

Error saying "we were unable to process your request. Pease try again or contact us"

Screenshots or Videos

No response

Additional Context

Started happening as soon as the app updated to the new UI. The server is a bitwardenrs docker that is fully updated. Accessing the vault through the web works fine.

Was in the beta, tried dropping out of the beta and reinstalling, but same issue.

Build Version

2024.7.1 (I think?)

Environment Details

No response

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @ulyssesdotcodes on GitHub (Aug 15, 2024). Original GitHub issue: https://github.com/bitwarden/android/issues/3746 ### Bitwarden Beta - [X] I'm using the new native Bitwarden Beta app and I'm aware that legacy .NET app bugs should be reported in [bitwarden/mobile](https://github.com/bitwarden/mobile) ### Steps To Reproduce 1. Open app 2. Try logging in ### Expected Result Can log in ### Actual Result Error saying "we were unable to process your request. Pease try again or contact us" ### Screenshots or Videos _No response_ ### Additional Context Started happening as soon as the app updated to the new UI. The server is a bitwardenrs docker that is fully updated. Accessing the vault through the web works fine. Was in the beta, tried dropping out of the beta and reinstalling, but same issue. ### Build Version 2024.7.1 (I think?) ### Environment Details _No response_ ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the bug label 2026-04-23 17:16:18 -05:00
GiteaMirror commented 2026-04-23 17:16:22 -05:00
Author
Owner
Copy Link

@bitwarden-bot commented on GitHub (Aug 15, 2024):

Thank you for your report! We've added this to our internal board for review.
ID: PM-10927

<!-- gh-comment-id:2291388985 --> @bitwarden-bot commented on GitHub (Aug 15, 2024): Thank you for your report! We've added this to our internal board for review. ID: PM-10927
GiteaMirror commented 2026-04-23 17:16:24 -05:00
Author
Owner
Copy Link

@thibaultmol commented on GitHub (Sep 1, 2024):

Having this same issue, even when i switch to the regular version and clear the storage on my phone
(my homesever is vaultwarden technically though)

<!-- gh-comment-id:2323522972 --> @thibaultmol commented on GitHub (Sep 1, 2024): Having this same issue, even when i switch to the regular version and clear the storage on my phone (my homesever is vaultwarden technically though)
GiteaMirror commented 2026-04-23 17:16:25 -05:00
Author
Owner
Copy Link

@SergeantConfused commented on GitHub (Sep 7, 2024):

Hello everyone,

  1. Are you still able to reproduce this behaviour in more recently versions of vaultwarden (bitwarden_rs)?
  2. @ulyssesdotcodes, did you raise this in the vaultwarden (bitwarden_rs) repository?

Thank you in advance,

<!-- gh-comment-id:2335193156 --> @SergeantConfused commented on GitHub (Sep 7, 2024): Hello everyone, 1. Are you still able to reproduce this behaviour in more recently versions of vaultwarden (bitwarden_rs)? 2. @ulyssesdotcodes, did you raise this in the vaultwarden (bitwarden_rs) [repository](https://github.com/dani-garcia/vaultwarden/issues?q=is%3Aissue+unable+to+process+your+request)? Thank you in advance,
GiteaMirror commented 2026-04-23 17:16:26 -05:00
Author
Owner
Copy Link

@thibaultmol commented on GitHub (Sep 7, 2024):

I personally reinstalled the app again (cleared the storage first)
I did it before and didn't fix it. but doing it a second time did fix it.... i don't know why
Just cause, here are the versions of things:
Bitwarden app: 2024.7.1 (11086)
android: 13, fairphone 5
Vaultwarden: 1.30.1 (needs an update, i know)

<!-- gh-comment-id:2335396250 --> @thibaultmol commented on GitHub (Sep 7, 2024): I personally reinstalled the app again (cleared the storage first) I did it before and didn't fix it. but doing it a second time did fix it.... i don't know why Just cause, here are the versions of things: Bitwarden app: 2024.7.1 (11086) android: 13, fairphone 5 Vaultwarden: 1.30.1 (needs an update, i know)
GiteaMirror commented 2026-04-23 17:16:26 -05:00
Author
Owner
Copy Link

@ulyssesdotcodes commented on GitHub (Sep 7, 2024):

I switched to the non-beta version and that fixed it. The docker was up to date when I first had the issue - hesitant to reinstall the beta version now that it's working

<!-- gh-comment-id:2335556237 --> @ulyssesdotcodes commented on GitHub (Sep 7, 2024): I switched to the non-beta version and that fixed it. The docker was up to date when I first had the issue - hesitant to reinstall the beta version now that it's working
GiteaMirror commented 2026-04-23 17:16:27 -05:00
Author
Owner
Copy Link

@SlimGary commented on GitHub (Sep 16, 2024):

Same issue here on the beta version and vaultwarden self-hosted server. Even trying to get my password hints brings the error.

<!-- gh-comment-id:2351995464 --> @SlimGary commented on GitHub (Sep 16, 2024): Same issue here on the beta version and vaultwarden self-hosted server. Even trying to get my password hints brings the error.
GiteaMirror commented 2026-04-23 17:16:28 -05:00
Author
Owner
Copy Link

@SergeantConfused commented on GitHub (Sep 16, 2024):

Hello everyone,

Thank you all for your input. I highly recommend checking out the link in my prior response, and seeing if you can find more information about this in vaultwarden's GitHub repository. I will now close this GitHub report as I am unable to reproduce this behaviour, and it seems like it's unique environments based on vaultwarden.

All the best,

<!-- gh-comment-id:2352964126 --> @SergeantConfused commented on GitHub (Sep 16, 2024): Hello everyone, Thank you all for your input. I highly recommend checking out the link in my prior response, and seeing if you can find more information about this in vaultwarden's GitHub repository. I will now close this GitHub report as I am unable to reproduce this behaviour, and it seems like it's unique environments based on vaultwarden. All the best,
GiteaMirror commented 2026-04-23 17:16:29 -05:00
Author
Owner
Copy Link

@RokeJulianLockhart commented on GitHub (Oct 2, 2024):

I've just had this occur using V2024.8.1 from play.google.com/store/apps/details?id=com.x8bit.bitwarden on my Fairphone 5:

Screenshot_20241002-130455

<!-- gh-comment-id:2388481589 --> @RokeJulianLockhart commented on GitHub (Oct 2, 2024): I've just had this occur using [V2024.8.1](https://github.com/bitwarden/android/releases/tag/v2024.8.1) from [`play.google.com/store/apps/details?id=com.x8bit.bitwarden`](https://play.google.com/store/apps/details?id=com.x8bit.bitwarden) on my Fairphone 5: <details> ![Screenshot_20241002-130455](https://github.com/user-attachments/assets/af410991-3d38-4d42-b707-d60e811832a3) </details>
GiteaMirror commented 2026-04-23 17:16:29 -05:00
Author
Owner
Copy Link

@NexGen-3D-Printing commented on GitHub (Jan 17, 2025):

Still an issue today, my app updated from an old version and I got this error, had to remove it and install version 2024.6, and now it works again, I will stay on this version until the heat death of the known universe, anymore issues and I will probably just go back to old school with a text file in a password encrypted zip file as its far far more reliable, less convenient but more reliable.

<!-- gh-comment-id:2599367964 --> @NexGen-3D-Printing commented on GitHub (Jan 17, 2025): Still an issue today, my app updated from an old version and I got this error, had to remove it and install version 2024.6, and now it works again, I will stay on this version until the heat death of the known universe, anymore issues and I will probably just go back to old school with a text file in a password encrypted zip file as its far far more reliable, less convenient but more reliable.
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
app:authenticator
app:password-manager
bug
bug-passkey
customer-support
duplicate
enhancement
good first issue
help wanted
needs-reply
needs-response
pull-request
Mirrored from GitHub Pull Request
 question
No Label bug
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
GiteaMirror ninjasurge
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: github-starred/android#38932
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?