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[GH-ISSUE #2839] Bitwarden Crashing Issue on iPhone 13 and iPad Air 13: Seeking Solutions #38716

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opened 2026-04-23 16:46:47 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-04-23 16:46:47 -05:00
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Originally created by @SchneiderSam on GitHub (Oct 25, 2023).
Original GitHub issue: https://github.com/bitwarden/android/issues/2839

Steps To Reproduce

Hello Bitwarden Community,

I'm reaching out today to discuss a recurrent issue I've been experiencing with Bitwarden on my iPhone 13 and iPad Air 13, and I'm curious if any of you have faced a similar problem.

The issue typically arises when I have two apps open simultaneously. Here's a breakdown of what happens:

I have both Bitwarden and another app (where I need to log in) open.
I switch to Bitwarden in the background to retrieve my login credentials.
I then switch back to the other app.
Upon returning to Bitwarden, the app crashes, but interestingly, only the first time.
On subsequent tries, Bitwarden remains stable and doesn't crash.
This problem doesn't seem to occur consistently, making it a bit challenging to replicate at will. However, I've primarily noticed it on my iPhone 13 Pro and iPad Air 13. Has anyone else faced a similar issue with these devices or any other?

I deeply appreciate any insights, solutions, or workarounds the community can provide. As a dedicated user, I'm eager to find a resolution to this inconvenience.

Thank you in advance for your assistance and shared experiences.

Best regards, Samuel

Expected Result

Bitwarden not crashing

Actual Result

Bitwarden is crashing

Screenshots or Videos

No response

Additional Context

No response

Operating System

iOS

Operating System Version

No response

Device

No response

Build Version

Version 2023.9.2

Beta

  • Using a pre-release version of the application.
Originally created by @SchneiderSam on GitHub (Oct 25, 2023). Original GitHub issue: https://github.com/bitwarden/android/issues/2839 ### Steps To Reproduce Hello Bitwarden Community, I'm reaching out today to discuss a recurrent issue I've been experiencing with Bitwarden on my iPhone 13 and iPad Air 13, and I'm curious if any of you have faced a similar problem. The issue typically arises when I have two apps open simultaneously. Here's a breakdown of what happens: I have both Bitwarden and another app (where I need to log in) open. I switch to Bitwarden in the background to retrieve my login credentials. I then switch back to the other app. Upon returning to Bitwarden, the app crashes, but interestingly, only the first time. On subsequent tries, Bitwarden remains stable and doesn't crash. This problem doesn't seem to occur consistently, making it a bit challenging to replicate at will. However, I've primarily noticed it on my iPhone 13 Pro and iPad Air 13. Has anyone else faced a similar issue with these devices or any other? I deeply appreciate any insights, solutions, or workarounds the community can provide. As a dedicated user, I'm eager to find a resolution to this inconvenience. Thank you in advance for your assistance and shared experiences. Best regards, Samuel ### Expected Result Bitwarden not crashing ### Actual Result Bitwarden is crashing ### Screenshots or Videos _No response_ ### Additional Context _No response_ ### Operating System iOS ### Operating System Version _No response_ ### Device _No response_ ### Build Version Version 2023.9.2 ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2026-04-23 16:46:47 -05:00
GiteaMirror commented 2026-04-23 16:46:49 -05:00
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@BBGhub commented on GitHub (Oct 25, 2023):

I can confirm that the engineering team is aware of this bug, and is working to fix it on our next release (https://github.com/bitwarden/mobile/pull/2778).

​My recommendation at present is to set your vault timeout to 'lock' and enable TouchID/FaceID. This will let you quickly unlock the vault each time you are requested.

I apologize for the inconvenience.

<!-- gh-comment-id:1778632618 --> @BBGhub commented on GitHub (Oct 25, 2023): I can confirm that the engineering team is aware of this bug, and is working to fix it on our next release (https://github.com/bitwarden/mobile/pull/2778). ​My recommendation at present is to set your vault timeout to 'lock' and enable TouchID/FaceID. This will let you quickly unlock the vault each time you are requested. I apologize for the inconvenience.
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Reference: github-starred/android#38716
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