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[GH-ISSUE #2658] Autofill on Samsung Internet Browser stopped working on all devices #38662

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opened 2026-04-23 16:40:18 -05:00 by GiteaMirror · 9 comments
GiteaMirror commented 2026-04-23 16:40:18 -05:00
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Originally created by @SgtChrischi on GitHub (Aug 3, 2023).
Original GitHub issue: https://github.com/bitwarden/android/issues/2658

Steps To Reproduce

  1. Install Samsung Internet Browser (Beta).
  2. Install Bitwarden and set it up
  3. Visit any website and try to login.

Expected Result

The autofill works and shows bitwarden content.

Actual Result

The autofill does not work and does not show bitwarden content.

Screenshots or Videos

No response

Additional Context

Since a few days the Bitwarden Autofill stopped working with the Samsung Internet Browser. Both with the normal version and with the beta version. It always worked without any problems and now it doesn't work on any of the mentioned devices anymore. It still works with all other apps and browsers, only "Samsung Internet" and "Samsung Internet Beta" are affected. Various settings of the autofill in Bitwarden were tested.

Operating System

Android

Operating System Version

Android 12/One UI4.1 & Android 13/OneUI 5.1

Device

Galaxy S10+, Galaxy Tab S8+, Galaxy S23 Ultra

Build Version

2023.7.0

Beta

  • Using a pre-release version of the application.
Originally created by @SgtChrischi on GitHub (Aug 3, 2023). Original GitHub issue: https://github.com/bitwarden/android/issues/2658 ### Steps To Reproduce 1. Install Samsung Internet Browser (Beta). 2. Install Bitwarden and set it up 3. Visit any website and try to login. ### Expected Result The autofill works and shows bitwarden content. ### Actual Result The autofill does not work and does not show bitwarden content. ### Screenshots or Videos _No response_ ### Additional Context Since a few days the Bitwarden Autofill stopped working with the Samsung Internet Browser. Both with the normal version and with the beta version. It always worked without any problems and now it doesn't work on any of the mentioned devices anymore. It still works with all other apps and browsers, only "Samsung Internet" and "Samsung Internet Beta" are affected. Various settings of the autofill in Bitwarden were tested. ### Operating System Android ### Operating System Version Android 12/One UI4.1 & Android 13/OneUI 5.1 ### Device Galaxy S10+, Galaxy Tab S8+, Galaxy S23 Ultra ### Build Version 2023.7.0 ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2026-04-23 16:40:18 -05:00
GiteaMirror commented 2026-04-23 16:40:19 -05:00
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@sammbw commented on GitHub (Aug 6, 2023):

Hi there,

I attempted to reproduce your issue and was unable to do so. I think your error could have its origin in a misconfiguration of system settings that can affect auto-fill.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

<!-- gh-comment-id:1666978755 --> @sammbw commented on GitHub (Aug 6, 2023): Hi there, I attempted to reproduce your issue and was unable to do so. I think your error could have its origin in a misconfiguration of system settings that can affect auto-fill. We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/ You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
GiteaMirror commented 2026-04-23 16:40:19 -05:00
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@lukewarmcustard commented on GitHub (Aug 7, 2023):

I can confirm getting the exact same issue as SgtChrischi
Galaxy S23
OneUI 5.1 / Android 13
Bitwarden 2023.7.0

<!-- gh-comment-id:1667858106 --> @lukewarmcustard commented on GitHub (Aug 7, 2023): I can confirm getting the exact same issue as SgtChrischi Galaxy S23 OneUI 5.1 / Android 13 Bitwarden 2023.7.0
GiteaMirror commented 2026-04-23 16:40:20 -05:00
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@Catdoggy commented on GitHub (Aug 9, 2023):

Can confirm, too. Bitwarden works for month, since latest update from samsung internet, BUT not immediately, but only after I (due to other problems) in the app "samsung internet" deleted the cache and data - no longer a function of bitwarden. With all other popular browsers there are no problems!

S21, Android 13, latest app versions

<!-- gh-comment-id:1671671833 --> @Catdoggy commented on GitHub (Aug 9, 2023): Can confirm, too. Bitwarden works for month, since latest update from samsung internet, BUT not immediately, but only after I (due to other problems) in the app "samsung internet" deleted the cache and data - no longer a function of bitwarden. With all other popular browsers there are no problems! S21, Android 13, latest app versions
GiteaMirror commented 2026-04-23 16:40:21 -05:00
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@SgtChrischi commented on GitHub (Aug 9, 2023):

@Catdoggy Yes, it was the same for me, that it happened only after deleting the app data.

Since the Bitwarden team won't help (Github refers to support, support refers to Github - thanks for nothing) I kept trying around myself and found the possible cause:

I use a DNS (nextdns) on my devices. After deactivating this and then deleting the app data again, it suddenly worked again. After the first start I could turn on my DNS again and it still works.

In the nextdns log I could see that a samsung.com address is blocked when using Samsung Internet. That will probably be the cause (at least for me). I just whitelisted *samsung.com in nextdns to avoid further issues.

@Catdoggy @lukewarmcustard If you also use DNS, try that!

<!-- gh-comment-id:1671740610 --> @SgtChrischi commented on GitHub (Aug 9, 2023): @Catdoggy Yes, it was the same for me, that it happened only after deleting the app data. Since the Bitwarden team won't help (Github refers to support, support refers to Github - thanks for nothing) I kept trying around myself and found the possible cause: I use a DNS (nextdns) on my devices. After deactivating this and then deleting the app data again, it suddenly worked again. After the first start I could turn on my DNS again and it still works. In the nextdns log I could see that a samsung.com address is blocked when using Samsung Internet. That will probably be the cause (at least for me). I just whitelisted *samsung.com in nextdns to avoid further issues. @Catdoggy @lukewarmcustard If you also use DNS, try that!
GiteaMirror commented 2026-04-23 16:40:22 -05:00
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@lukewarmcustard commented on GitHub (Aug 9, 2023):

I do indeed use nextdns will make some adjustments and see if this helps to resolve it.
Well spotted!

<!-- gh-comment-id:1671745168 --> @lukewarmcustard commented on GitHub (Aug 9, 2023): I do indeed use nextdns will make some adjustments and see if this helps to resolve it. Well spotted!
GiteaMirror commented 2026-04-23 16:40:24 -05:00
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@lukewarmcustard commented on GitHub (Aug 9, 2023):

@SgtChrischi Are you using accessibility with Bitwarden?

<!-- gh-comment-id:1671756636 --> @lukewarmcustard commented on GitHub (Aug 9, 2023): @SgtChrischi Are you using accessibility with Bitwarden?
GiteaMirror commented 2026-04-23 16:40:24 -05:00
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@SgtChrischi commented on GitHub (Aug 9, 2023):

@lukewarmcustard No, I only have the first two options enabled for autofill. For everything else, I have to constantly re-enable autofill for it to work.

<!-- gh-comment-id:1671775938 --> @SgtChrischi commented on GitHub (Aug 9, 2023): @lukewarmcustard No, I only have the first two options enabled for autofill. For everything else, I have to constantly re-enable autofill for it to work.
GiteaMirror commented 2026-04-23 16:40:25 -05:00
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@Catdoggy commented on GitHub (Aug 9, 2023):

@SgtChrischi, wow, great.... I use dns too (adguard). After deactivating and clearing app data, everything works. Respect and many thanks for your help 🤝

<!-- gh-comment-id:1671790400 --> @Catdoggy commented on GitHub (Aug 9, 2023): @SgtChrischi, wow, great.... I use dns too (adguard). After deactivating and clearing app data, everything works. Respect and many thanks for your help 🤝
GiteaMirror commented 2026-04-23 16:40:25 -05:00
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@Yohan-Janolin commented on GitHub (Aug 25, 2023):

@SgtChrischi, thank you so much!! Your solution works perfectly (with AdGuard).

<!-- gh-comment-id:1693381646 --> @Yohan-Janolin commented on GitHub (Aug 25, 2023): @SgtChrischi, thank you so much!! Your solution works perfectly (with AdGuard).
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