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[GH-ISSUE #2396] Launch action fails with "www." in the URI #38573

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opened 2026-04-23 16:35:07 -05:00 by GiteaMirror · 5 comments
GiteaMirror commented 2026-04-23 16:35:07 -05:00
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Originally created by @ttorrisi on GitHub (Mar 2, 2023).
Original GitHub issue: https://github.com/bitwarden/android/issues/2396

Steps To Reproduce

  1. Ensure that Amazon Shopping mobile app is installed on device
  2. Create a Login with required fields (user name, password)
  3. Add the URI: https://www.amazon.com, Save
  4. Attempt to LAUNCH the login from View item > URI > Launch button or Triple Dot > Launch
  5. Note that nothing appears to happen
  6. Edit the URI and save as https://amazon.com
  7. Repeat step 4, noting that it now launches the website
  8. Revert URI entry to https://www.amazon.com
  9. Uninstall Amazon Shopping app
  10. Repeat step 4, note that it now works

Expected Result

I would expect that any valid permutation of a URL that launches via a browser should work from within the Bitwarden app. Adding or removing "www." should not effect the behavior, as long as that URL is valid.

Actual Result

Using https://www.amazon.com instead of https://amazon.com, while the Amazon Shopping app is installed on the mobile device, does not work. Uninstalling the Amazon Shopping app allows both permutations or the URI to function properly using the LAUNCH action.

Screenshots or Videos

No response

Additional Context

I have contacted Bitwarden support about this, and an issue should already be in the system tagged to the email "ttorrisi@gmail.com"

Operating System

Android

Operating System Version

Android 13, February 5, 2023 Security Update

Device

Google Pixel 6a

Build Version

2023.2.0 (5944)

Beta

  • Using a pre-release version of the application.
Originally created by @ttorrisi on GitHub (Mar 2, 2023). Original GitHub issue: https://github.com/bitwarden/android/issues/2396 ### Steps To Reproduce 1. Ensure that Amazon Shopping mobile app is installed on device 2. Create a Login with required fields (user name, password) 3. Add the URI: https://www.amazon.com, Save 4. Attempt to LAUNCH the login from View item > URI > Launch button or Triple Dot > Launch 5. Note that nothing appears to happen 6. Edit the URI and save as https://amazon.com 7. Repeat step 4, noting that it now launches the website 8. Revert URI entry to https://www.amazon.com 9. Uninstall Amazon Shopping app 10. Repeat step 4, note that it now works ### Expected Result I would expect that any valid permutation of a URL that launches via a browser should work from within the Bitwarden app. Adding or removing "www." should not effect the behavior, as long as that URL is valid. ### Actual Result Using https://www.amazon.com instead of https://amazon.com, while the Amazon Shopping app is installed on the mobile device, does not work. Uninstalling the Amazon Shopping app allows both permutations or the URI to function properly using the LAUNCH action. ### Screenshots or Videos _No response_ ### Additional Context I have contacted Bitwarden support about this, and an issue should already be in the system tagged to the email "ttorrisi@gmail.com" ### Operating System Android ### Operating System Version Android 13, February 5, 2023 Security Update ### Device Google Pixel 6a ### Build Version 2023.2.0 (5944) ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2026-04-23 16:35:07 -05:00
GiteaMirror commented 2026-04-23 16:35:08 -05:00
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@atjbramley commented on GitHub (Mar 2, 2023):

Hi @ttorrisi ,

My colleagues and I attempted to reproduce your issue and was unable to do so. I think your error could have its origin in a misconfiguration.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our previous email thread, so we can continue troubleshooting.

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

<!-- gh-comment-id:1452137262 --> @atjbramley commented on GitHub (Mar 2, 2023): Hi @ttorrisi , My colleagues and I attempted to reproduce your issue and was unable to do so. I think your error could have its origin in a misconfiguration. We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our previous email thread, so we can continue troubleshooting. You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
GiteaMirror commented 2026-04-23 16:35:09 -05:00
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@ttorrisi commented on GitHub (Mar 3, 2023):

Per Adam in Bitwarden support, I am uploading a screen capture of this happening on my device along with some additional information.

Interestingly enough, the behavior also resolves itself when I disable "Open supported links" via:
Apps > Default Apps > Opening Links > Amazon Shopping

Within that list, I see 55 verified links. Also interesting is that while "www.amazon.com" is listed, "amazon.com" is NOT.

https://user-images.githubusercontent.com/59843880/222724586-6f57a47a-00c0-4f5b-8a0b-85519f49c97e.mp4

<!-- gh-comment-id:1453486995 --> @ttorrisi commented on GitHub (Mar 3, 2023): Per Adam in Bitwarden support, I am uploading a screen capture of this happening on my device along with some additional information. >>> Interestingly enough, the behavior also resolves itself when I disable "Open supported links" via: Apps > Default Apps > Opening Links > Amazon Shopping Within that list, I see 55 verified links. Also interesting is that while "[www.amazon.com](http://www.amazon.com/)" is listed, "[amazon.com](http://amazon.com/)" is NOT. https://user-images.githubusercontent.com/59843880/222724586-6f57a47a-00c0-4f5b-8a0b-85519f49c97e.mp4
GiteaMirror commented 2026-04-23 16:35:10 -05:00
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@atjbramley commented on GitHub (Mar 3, 2023):

Hi @ttorrisi,

Thank you for your report and additional information!

I've now flagged this to our engineering team.

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.

Thanks once again!

<!-- gh-comment-id:1453607396 --> @atjbramley commented on GitHub (Mar 3, 2023): Hi @ttorrisi, Thank you for your report and additional information! I've now flagged this to our engineering team. If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these. Thanks once again!
GiteaMirror commented 2026-04-23 16:35:10 -05:00
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@ttorrisi commented on GitHub (Mar 3, 2023):

After further conversation with Adam, I wanted to add a bit more context. This also happens regardless of whether or not I include the protocol of https://.

The attached video shows all 4 permutations of the URL (amazon.com, www.amazon.com, https://amazon.com, https://www.amazon.com) and how the behavior changes based on whether "Open supported links" is enabled in the App settings.

https://user-images.githubusercontent.com/59843880/222757066-c185fe06-d178-40a2-9de8-d1886b5d5909.mp4

<!-- gh-comment-id:1453685358 --> @ttorrisi commented on GitHub (Mar 3, 2023): After further conversation with Adam, I wanted to add a bit more context. This also happens regardless of whether or not I include the protocol of https://. The attached video shows all 4 permutations of the URL (amazon.com, www.amazon.com, https://amazon.com, https://www.amazon.com) and how the behavior changes based on whether "Open supported links" is enabled in the App settings. https://user-images.githubusercontent.com/59843880/222757066-c185fe06-d178-40a2-9de8-d1886b5d5909.mp4
GiteaMirror commented 2026-04-23 16:35:11 -05:00
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@vvolkgang commented on GitHub (Jun 20, 2024):

Issue migrated to https://github.com/bitwarden/mobile/issues/2396

<!-- gh-comment-id:2181390042 --> @vvolkgang commented on GitHub (Jun 20, 2024): Issue migrated to https://github.com/bitwarden/mobile/issues/2396
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