[GH-ISSUE #995] Biometric unlocking restarts the phone #38018

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opened 2026-04-23 15:50:55 -05:00 by GiteaMirror · 6 comments
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Originally created by @matiasnbella on GitHub (Jun 25, 2020).
Original GitHub issue: https://github.com/bitwarden/android/issues/995

Originally assigned to: @mpbw2 on GitHub.

Describe the Bug

Tapping on biometric unlocking in settings restarts the phone. It seems to kill all processes for a second and then sends me to the splash screen.

Steps To Reproduce

  1. Go to settings
  2. Tap on biometric unlock once or multiple times.

Environment

  • Device: Samsung galaxy a10
  • Operating system: Android
  • Build Version: 2.4.2
  • Is this a Beta release?: N
Originally created by @matiasnbella on GitHub (Jun 25, 2020). Original GitHub issue: https://github.com/bitwarden/android/issues/995 Originally assigned to: @mpbw2 on GitHub. <!-- Comment: Please do not submit feature requests. The [Community Forums][1] has a section for submitting, voting for, and discussing product feature requests. [1]: https://community.bitwarden.com --> ## Describe the Bug <!-- Comment: A clear and concise description of what the bug is. --> Tapping on biometric unlocking in settings restarts the phone. It seems to kill all processes for a second and then sends me to the splash screen. ## Steps To Reproduce <!-- Comment: How can we reproduce the behavior: --> 1. Go to settings 2. Tap on biometric unlock once or multiple times. ## Environment - Device: Samsung galaxy a10 - Operating system: Android - Build Version: 2.4.2 - Is this a Beta release?: N
Author
Owner

@daveliao commented on GitHub (Jul 15, 2020):

@themascarade - what's your Android operating system version?

<!-- gh-comment-id:659047298 --> @daveliao commented on GitHub (Jul 15, 2020): @themascarade - what's your Android operating system version?
Author
Owner

@matiasnbella commented on GitHub (Jul 15, 2020):

@daveliao android 10

<!-- gh-comment-id:659049280 --> @matiasnbella commented on GitHub (Jul 15, 2020): @daveliao android 10
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Owner

@mpbw2 commented on GitHub (Sep 10, 2020):

@themascarade I've never heard of this - Is it still happening with version 2.5.0?

<!-- gh-comment-id:690633642 --> @mpbw2 commented on GitHub (Sep 10, 2020): @themascarade I've never heard of this - Is it still happening with version 2.5.0?
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Owner

@matiasnbella commented on GitHub (Sep 10, 2020):

@mportune-bw Still happening in 2.0.5.

<!-- gh-comment-id:690668224 --> @matiasnbella commented on GitHub (Sep 10, 2020): @mportune-bw Still happening in 2.0.5.
Author
Owner

@clayadams5226 commented on GitHub (Dec 22, 2020):

@themascarade are you still having this issue? Have you tried to uninstall and then install a fresh build?

<!-- gh-comment-id:749325616 --> @clayadams5226 commented on GitHub (Dec 22, 2020): @themascarade are you still having this issue? Have you tried to uninstall and then install a fresh build?
Author
Owner

@clayadams5226 commented on GitHub (Dec 29, 2020):

Hi @themascarade , it appears we've not heard from you about this issue in some time. While we are now closing this issue, if it continues to be a problem please feel free to re-open this issue and provide any further information that may be helpful in reproducing the problem or helping you further.

<!-- gh-comment-id:751926908 --> @clayadams5226 commented on GitHub (Dec 29, 2020): Hi @themascarade , it appears we've not heard from you about this issue in some time. While we are now closing this issue, if it continues to be a problem please feel free to re-open this issue and provide any further information that may be helpful in reproducing the problem or helping you further.
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Reference: github-starred/android#38018