[GH-ISSUE #659] iOS integration not working in apps #37842

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opened 2026-04-23 15:36:26 -05:00 by GiteaMirror · 9 comments
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Originally created by @aahaselgrove on GitHub (Nov 28, 2019).
Original GitHub issue: https://github.com/bitwarden/android/issues/659

Originally assigned to: @mpbw2 on GitHub.

I have an app (eg. Ticketmaster) for which I have a saved login. When I go to the sign-in page on that app, the 'passwords' icon shows up above my keyboard, which gives me the options of 'Bitwarden' and 'iCloud Keychain' when selected. Selecting 'Bitwarden' causes the app to become unresponsive. Previously when I tried this, a window popped up and the bitwarden logo appeared (as if starting the app) at which point it hanged.

iPhone SE
iOS 13.1.3

Originally created by @aahaselgrove on GitHub (Nov 28, 2019). Original GitHub issue: https://github.com/bitwarden/android/issues/659 Originally assigned to: @mpbw2 on GitHub. I have an app (eg. Ticketmaster) for which I have a saved login. When I go to the sign-in page on that app, the 'passwords' icon shows up above my keyboard, which gives me the options of 'Bitwarden' and 'iCloud Keychain' when selected. Selecting 'Bitwarden' causes the app to become unresponsive. Previously when I tried this, a window popped up and the bitwarden logo appeared (as if starting the app) at which point it hanged. iPhone SE iOS 13.1.3
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@kspearrin commented on GitHub (Dec 2, 2019):

Does this only occur in the Ticketmaster app or all apps?

<!-- gh-comment-id:560409711 --> @kspearrin commented on GitHub (Dec 2, 2019): Does this only occur in the Ticketmaster app or all apps?
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@aahaselgrove commented on GitHub (Dec 2, 2019):

All apps I believe. I replicated the issue in Dropbox.

Apps with integrated webpages (eg. login for google apps) work fine, it's just occurring for logins in the actual app.

Can you replicate the issue? I'd be surprised if it was platform-dependent.

<!-- gh-comment-id:560428205 --> @aahaselgrove commented on GitHub (Dec 2, 2019): All apps I believe. I replicated the issue in Dropbox. Apps with integrated webpages (eg. login for google apps) work fine, it's just occurring for logins in the actual app. Can you replicate the issue? I'd be surprised if it was platform-dependent.
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@kspearrin commented on GitHub (Dec 2, 2019):

I cannot reproduce the issue on my iPhone 11. Could you try reinstalling the app and see if that resolves the problem?

<!-- gh-comment-id:560434767 --> @kspearrin commented on GitHub (Dec 2, 2019): I cannot reproduce the issue on my iPhone 11. Could you try reinstalling the app and see if that resolves the problem?
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@aahaselgrove commented on GitHub (Dec 2, 2019):

I reinstalled both Bitwarden and Dropbox and behaviour is unchanged for me.

<!-- gh-comment-id:560437722 --> @aahaselgrove commented on GitHub (Dec 2, 2019): I reinstalled both Bitwarden and Dropbox and behaviour is unchanged for me.
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@dfrakes1 commented on GitHub (Dec 7, 2019):

My wife is having the exact same problem on her iPhone SE running IOS 13.2.3 and Bitwarden 2.2.5. When using signing into an app like Amazon Music, clicking on bitwarden, doesn't show the popup and causes the app to become unresponsive.

I have an iPhone 6s (same IOS version & Bitwarden version) and it works for me.

Based on originator post sounds like might be an issue with the SE model of the phone.

<!-- gh-comment-id:562873348 --> @dfrakes1 commented on GitHub (Dec 7, 2019): My wife is having the exact same problem on her iPhone SE running IOS 13.2.3 and Bitwarden 2.2.5. When using signing into an app like Amazon Music, clicking on bitwarden, doesn't show the popup and causes the app to become unresponsive. I have an iPhone 6s (same IOS version & Bitwarden version) and it works for me. Based on originator post sounds like might be an issue with the SE model of the phone.
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@sktle commented on GitHub (Dec 13, 2019):

I have an iPhone 7 Plus (iOS 13.3) and am experiencing the same issues. Password autofill does not work at all. Bitwarden 2.2.5.

Selecting Bitwarden from the AutoFill Passwords setting in the Settings app causes the Settings app to hang (requiring a force close).

Here is a video: https://youtu.be/OZQy9O4RkLc

Bitwarden password autofill does not work in any apps either.

<!-- gh-comment-id:565623581 --> @sktle commented on GitHub (Dec 13, 2019): I have an iPhone 7 Plus (iOS 13.3) and am experiencing the same issues. Password autofill does not work at all. Bitwarden 2.2.5. Selecting Bitwarden from the AutoFill Passwords setting in the Settings app causes the Settings app to hang (requiring a force close). Here is a video: https://youtu.be/OZQy9O4RkLc Bitwarden password autofill does not work in any apps either.
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@aahaselgrove commented on GitHub (Dec 14, 2019):

@sktle I don’t think this is the same issue. Password auto fill does work for me in chrome and in web-based forms

<!-- gh-comment-id:565679650 --> @aahaselgrove commented on GitHub (Dec 14, 2019): @sktle I don’t think this is the same issue. Password auto fill does work for me in chrome and in web-based forms
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@varnie commented on GitHub (Jun 4, 2020):

I have the same issue on an iPhone 6 (iOS 12.4.7) while using Safari.

<!-- gh-comment-id:638754887 --> @varnie commented on GitHub (Jun 4, 2020): I have the same issue on an iPhone 6 (iOS 12.4.7) while using Safari.
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@alphabt commented on GitHub (Jun 5, 2020):

Same here. iPhone 6s iOS 13.5.5. Happens when using Chrome, Safari, or any app on the device.

<!-- gh-comment-id:639290956 --> @alphabt commented on GitHub (Jun 5, 2020): Same here. iPhone 6s iOS 13.5.5. Happens when using Chrome, Safari, or any app on the device.
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Reference: github-starred/android#37842