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can't connect self-hosted vault with Android App #356

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opened 2025-11-07 08:36:51 -06:00 by GiteaMirror · 7 comments
GiteaMirror commented 2025-11-07 08:36:51 -06:00
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Originally created by @Catskan-zz on GitHub (Mar 18, 2019).

Hi all,

I have my personal Bitwarden server in my Synology with Docker and it works perfectly.

I just have a Xiaomi MI 9 and it's my first time in Android OS.
So, I installed Bitwarden Android App, change the server with my Self-hosted server (https://my.server:customport) and I can't connect to my Vault.

I tried with Firefox browser and Chrome (in my android) and the connection works.

In the application, I have "there is a problem connecting to the server".

Before, I had the Bitwarden iOS app and I never had a problem.

I use 1&1(ionos) certificate when I installed my bitwarden server.

I don't understand ...

In android, I have to set something ?

Thanks you for your help.

Regards

Originally created by @Catskan-zz on GitHub (Mar 18, 2019). Hi all, I have my personal Bitwarden server in my Synology with Docker and it works perfectly. I just have a Xiaomi MI 9 and it's my first time in Android OS. So, I installed Bitwarden Android App, change the server with my Self-hosted server (https://my.server:customport) and I can't connect to my Vault. I tried with Firefox browser and Chrome (in my android) and the connection works. In the application, I have "there is a problem connecting to the server". Before, I had the Bitwarden iOS app and I never had a problem. I use 1&1(ionos) certificate when I installed my bitwarden server. I don't understand ... In android, I have to set something ? Thanks you for your help. Regards
GiteaMirror commented 2025-11-07 08:36:52 -06:00
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@kspearrin commented on GitHub (Mar 19, 2019):

Android has stricter SSL requirements. Check your cert for issues here: https://www.digicert.com/help/

@kspearrin commented on GitHub (Mar 19, 2019): Android has stricter SSL requirements. Check your cert for issues here: https://www.digicert.com/help/
GiteaMirror commented 2025-11-07 08:36:52 -06:00
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@Catskan-zz commented on GitHub (Mar 19, 2019):

Here is results of the digicert check :
image

So, is a problem with the intermediate certificate ? How can I setting up this certificate in bitwarden ?

@Catskan-zz commented on GitHub (Mar 19, 2019): Here is results of the digicert check : ![image](https://user-images.githubusercontent.com/17289964/54599329-ac40d780-4a3a-11e9-80a3-efc174120d7a.png) So, is a problem with the intermediate certificate ? How can I setting up this certificate in bitwarden ?
GiteaMirror commented 2025-11-07 08:36:52 -06:00
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@kspearrin commented on GitHub (Mar 19, 2019):

I am not sure. I would try contacting your certificate provider for help.

@kspearrin commented on GitHub (Mar 19, 2019): I am not sure. I would try contacting your certificate provider for help.
GiteaMirror commented 2025-11-07 08:36:53 -06:00
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@Catskan-zz commented on GitHub (Mar 19, 2019):

My certificate provider is ionos.com
The web page on the ssl certificate https://www.ionos.com/security/ssl-certificate

I have a domain in .fr with all of certificate ssl.
image

How can I help you ?

@Catskan-zz commented on GitHub (Mar 19, 2019): My certificate provider is ionos.com The web page on the ssl certificate https://www.ionos.com/security/ssl-certificate I have a domain in .fr with all of certificate ssl. ![image](https://user-images.githubusercontent.com/17289964/54606792-0cd91000-4a4d-11e9-8980-244750471141.png) How can I help you ?
GiteaMirror commented 2025-11-07 08:36:53 -06:00
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@Catskan-zz commented on GitHub (Apr 3, 2019):

Hi kspearrin,

Have you any news for this problem ? Have you need others informations ?

Regards,

@Catskan-zz commented on GitHub (Apr 3, 2019): Hi kspearrin, Have you any news for this problem ? Have you need others informations ? Regards,
GiteaMirror commented 2025-11-07 08:36:53 -06:00
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@dagavi commented on GitHub (Apr 14, 2019):

I think that you already post your problem in the digicert check: The server is not sending the required intermediate certificate

I don't remember where I read this but Android needs a full chain certificate to work.

You can try with Let's Encrypt and see that this works with the full chain.

@dagavi commented on GitHub (Apr 14, 2019): I think that you already post your problem in the digicert check: The server is not sending the required intermediate certificate I don't remember where I read this but Android needs a full chain certificate to work. You can try with Let's Encrypt and see that this works with the full chain.
GiteaMirror commented 2025-11-07 08:36:53 -06:00
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@Catskan-zz commented on GitHub (Apr 17, 2019):

Hi,

I installed my certificates into Android directly and Bitwarden app works now.

Thanks for your help !

@Catskan-zz commented on GitHub (Apr 17, 2019): Hi, I installed my certificates into Android directly and Bitwarden app works now. Thanks for your help !
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