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[GH-ISSUE #6381] [PM-30952] Whole Service of Bitwarden Stopped Working #28324

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opened 2026-04-18 12:24:17 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-04-18 12:24:17 -05:00
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Originally created by @anantoarefin on GitHub (Jan 18, 2026).
Original GitHub issue: https://github.com/bitwarden/android/issues/6381

Steps To Reproduce

  • When Trying to Login
  • Save new Logins
  • Edit Existing database
  • enter vault through browser

Expected Result

Work as intended.

Actual Result

Failure to use any service from Bitwarden. The below error massage shows.

Stacktrace:
java.net.SocketTimeoutException: failed to connect to identity.bitwarden.com/151.101.197.91 (port 443) from /192.168.0.102 (port 43928) after 10000ms
libcore.io.IoBridge.connectErrno(IoBridge.java:235)
libcore.io.IoBridge.connect(IoBridge.java:179)
java.net.PlainSocketImpl.socketConnect(PlainSocketImpl.java:142)
java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:390)
java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:230)
java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:212)
java.net.SocksSocketImpl.connect(SocksSocketImpl.java:436)
java.net.Socket.connect(Socket.java:646)
hw.c.i(r8-map-id-18d982514064553b029249dee47db6109adc97155b04b033017977809b50dc92:79)
hw.c.d(r8-map-id-18d982514064553b029249dee47db6109adc97155b04b033017977809b50dc92:28)
hw.j.a(r8-map-id-18d982514064553b029249dee47db6109adc97155b04b033017977809b50dc92:3)
com.bumptech.glide.m.run(r8-map-id-18d982514064553b029249dee47db6109adc97155b04b033017977809b50dc92:407)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1154)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:652)
java.lang.Thread.run(Thread.java:1563)

Version: 2025.12.1 (21060)
Device: 📱 Redmi 23027RAD4I 🤖 15@35 📦 prod
CI: 🧱 commit: bitwarden/android/release/2025.12-rc41@34888f8bc30d2ff1f352c6b1e964b6c2ad6d3e2f
💻 build source: bitwarden/android/actions/runs/20584595942/attempts/1
🦀 SDK: 1.0.0-3928-2cca3d46
🌩 Server: 2025.12.2 @ US

Screenshots or Videos

No response

Additional Context

Through Desktop I can still access vault. And I believe I would also be able to use other services as well. But Ping test thought CMD says 100% packetloss. So Maybe it will fail on desktop soon as well.

As for the issue only happens on my androids. When I connect to a VPN or mobile data it works.without any issue.

I believe my IP got.blocked or something according to this post on bitwarden page.
https://community.bitwarden.com/t/bitwarden-does-not-work-on-my-wifi/76840/2

Build Version

21060

What server are you connecting to?

US

Self-host Server Version

No response

Environment Details

Redmi Note 12
HyperOS Android 15

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @anantoarefin on GitHub (Jan 18, 2026). Original GitHub issue: https://github.com/bitwarden/android/issues/6381 ### Steps To Reproduce - When Trying to Login - Save new Logins - Edit Existing database - enter vault through browser ### Expected Result Work as intended. ### Actual Result Failure to use any service from Bitwarden. The below error massage shows. ---------------------------------------------- Stacktrace: java.net.SocketTimeoutException: failed to connect to identity.bitwarden.com/151.101.197.91 (port 443) from /192.168.0.102 (port 43928) after 10000ms libcore.io.IoBridge.connectErrno(IoBridge.java:235) libcore.io.IoBridge.connect(IoBridge.java:179) java.net.PlainSocketImpl.socketConnect(PlainSocketImpl.java:142) java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:390) java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:230) java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:212) java.net.SocksSocketImpl.connect(SocksSocketImpl.java:436) java.net.Socket.connect(Socket.java:646) hw.c.i(r8-map-id-18d982514064553b029249dee47db6109adc97155b04b033017977809b50dc92:79) hw.c.d(r8-map-id-18d982514064553b029249dee47db6109adc97155b04b033017977809b50dc92:28) hw.j.a(r8-map-id-18d982514064553b029249dee47db6109adc97155b04b033017977809b50dc92:3) com.bumptech.glide.m.run(r8-map-id-18d982514064553b029249dee47db6109adc97155b04b033017977809b50dc92:407) java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1154) java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:652) java.lang.Thread.run(Thread.java:1563) Version: 2025.12.1 (21060) Device: 📱 Redmi 23027RAD4I 🤖 15@35 📦 prod CI: 🧱 commit: bitwarden/android/release/2025.12-rc41@34888f8bc30d2ff1f352c6b1e964b6c2ad6d3e2f 💻 build source: bitwarden/android/actions/runs/20584595942/attempts/1 🦀 SDK: 1.0.0-3928-2cca3d46 🌩 Server: 2025.12.2 @ US ---------------------------------------------- ### Screenshots or Videos _No response_ ### Additional Context Through Desktop I can still access vault. And I believe I would also be able to use other services as well. But Ping test thought CMD says 100% packetloss. So Maybe it will fail on desktop soon as well. As for the issue only happens on my androids. When I connect to a VPN or mobile data it works.without any issue. I believe my IP got.blocked or something according to this post on bitwarden page. https://community.bitwarden.com/t/bitwarden-does-not-work-on-my-wifi/76840/2 ### Build Version 21060 ### What server are you connecting to? US ### Self-host Server Version _No response_ ### Environment Details Redmi Note 12 HyperOS Android 15 ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the bugapp:password-manager labels 2026-04-18 12:24:17 -05:00
GiteaMirror commented 2026-04-18 12:24:19 -05:00
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@bitwarden-bot commented on GitHub (Jan 18, 2026):

Thank you for your report! We've added this to our internal board for review.
ID: PM-30952

<!-- gh-comment-id:3765634965 --> @bitwarden-bot commented on GitHub (Jan 18, 2026): Thank you for your report! We've added this to our internal board for review. ID: [PM-30952](https://bitwarden.atlassian.net/browse/PM-30952) [PM-30952]: https://bitwarden.atlassian.net/browse/PM-30952?atlOrigin=eyJpIjoiNWRkNTljNzYxNjVmNDY3MDlhMDU5Y2ZhYzA5YTRkZjUiLCJwIjoiZ2l0aHViLWNvbS1KU1cifQ
GiteaMirror commented 2026-04-18 12:24:21 -05:00
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@pamperer562580892423 commented on GitHub (Jan 18, 2026):

I believe my IP got.blocked or something according to this post on bitwarden page.
https://community.bitwarden.com/t/bitwarden-does-not-work-on-my-wifi/76840/2

For one thing, I think you should restart your router then to get a new IP address to try that out.

Also, I think you should better contact BW support to get some assistance - if at all and as when it works on mobile data and/or VPN, this might have more to do with your local network. (and GitHub is used for bug reports, not for getting support)

But Ping test thought CMD says 100% packetloss. So Maybe it will fail on desktop soon as well.

That also sounds more like a local network problem.

PS: Your previous issue for reference: https://github.com/bitwarden/android/issues/6341

<!-- gh-comment-id:3765652754 --> @pamperer562580892423 commented on GitHub (Jan 18, 2026): > I believe my IP got.blocked or something according to this post on bitwarden page. > https://community.bitwarden.com/t/bitwarden-does-not-work-on-my-wifi/76840/2 For one thing, I think you should restart your router then to get a new IP address to try that out. Also, I think you should better [contact BW support](https://bitwarden.com/contact/) to get some assistance - if at all and as when it works on mobile data and/or VPN, this might have more to do with your local network. (and GitHub is used for bug reports, not for getting support) > But Ping test thought CMD says 100% packetloss. So Maybe it will fail on desktop soon as well. That also sounds more like a local network problem. PS: Your previous issue for reference: https://github.com/bitwarden/android/issues/6341
GiteaMirror commented 2026-04-18 12:24:22 -05:00
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@rmcdowell-bitwarden commented on GitHub (Jan 19, 2026):

Hi there,

I attempted to reproduce your issue and was unable to do so. I would recommend you perform a clean reinstallation using the steps below:

Uninstall the Bitwarden app
Restart the device (perform a full power cycle, shutting the device down completely and then restarting it)
Reinstall Bitwarden from the download link below

Bitwarden Downloads: https://bitwarden.com/download

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

<!-- gh-comment-id:3766012216 --> @rmcdowell-bitwarden commented on GitHub (Jan 19, 2026): Hi there, I attempted to reproduce your issue and was unable to do so. I would recommend you perform a clean reinstallation using the steps below: Uninstall the Bitwarden app Restart the device (perform a full power cycle, shutting the device down completely and then restarting it) Reinstall Bitwarden from the download link below Bitwarden Downloads: https://bitwarden.com/download We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/). You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
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Reference: github-starred/android#28324