[GH-ISSUE #5811] [PM-25334] eBay app fails to create a passkey #28228

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opened 2026-04-18 12:11:21 -05:00 by GiteaMirror · 5 comments
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Originally created by @TheBishopOfSoho on GitHub (Aug 30, 2025).
Original GitHub issue: https://github.com/bitwarden/android/issues/5811

Origin

Native Application (non-browser app)

Web URL or App name

Ebay

Passkey Action

  • Creating new passkey (Registration)
  • Signing in (Authentication)

Build Information

2025.8.0

Additional Information

flight_recorder_2025-08-30_06-44-00.txt

Passkey generation fails with generic error, flight recorder shows parse error.

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @TheBishopOfSoho on GitHub (Aug 30, 2025). Original GitHub issue: https://github.com/bitwarden/android/issues/5811 ### Origin Native Application (non-browser app) ### Web URL or App name Ebay ### Passkey Action - [x] Creating new passkey (Registration) - [ ] Signing in (Authentication) ### Build Information 2025.8.0 ### Additional Information <!-- Failed to upload "bitwarden_flight_recorder8174406809307404733.zip" --> [flight_recorder_2025-08-30_06-44-00.txt](https://github.com/user-attachments/files/22056644/flight_recorder_2025-08-30_06-44-00.txt) Passkey generation fails with generic error, flight recorder shows parse error. ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the bug-passkeyapp:password-manager labels 2026-04-18 12:11:22 -05:00
Author
Owner

@bitwarden-bot commented on GitHub (Aug 30, 2025):

Thank you for your report! We've added this to our internal board for review.
ID: PM-25334

<!-- gh-comment-id:3238981343 --> @bitwarden-bot commented on GitHub (Aug 30, 2025): Thank you for your report! We've added this to our internal board for review. ID: PM-25334
Author
Owner

@daniellbw commented on GitHub (Sep 1, 2025):

Hi there!

Thank you for your report, it seems like it is a duplicate of this one https://github.com/bitwarden/clients/issues/7785

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time in there - our engineering team will be happy to review these.

This issue will now be closed.

Thanks!

<!-- gh-comment-id:3241566063 --> @daniellbw commented on GitHub (Sep 1, 2025): Hi there! Thank you for your report, it seems like it is a duplicate of this one https://github.com/bitwarden/clients/issues/7785 If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time in there - our engineering team will be happy to review these. This issue will now be closed. Thanks!
Author
Owner

@pamperer562580892423 commented on GitHub (Oct 11, 2025):

@daniellbw ... a little late, but I think I disagree with your decision here.

https://github.com/bitwarden/clients/issues/7785 is about eBay not intercepting passkey login requests on desktop.

This issue here is about not being able to create passkeys for eBay on mobile (Android, at least).

And I have no problems to create eBay-passkeys on desktop, but I just tried again to create an eBay-passkey via the BW mobile app and I still get an error message.

Please reopen this issue.

<!-- gh-comment-id:3393349765 --> @pamperer562580892423 commented on GitHub (Oct 11, 2025): @daniellbw ... a little late, but I think I disagree with your decision here. https://github.com/bitwarden/clients/issues/7785 is about eBay not intercepting passkey **login** requests on **desktop**. This issue here is about not being able to **create** passkeys for eBay on **mobile** (Android, at least). And I have no problems to **create** eBay-passkeys on **desktop**, but I just tried again to create an eBay-passkey via the BW mobile app and I still get an error message. Please reopen this issue.
Author
Owner

@sboukortt commented on GitHub (Apr 17, 2026):

Having the same issue on https://www.swissid.ch/ using the Chrome extension (or rather, it creates and saves a passkey, but the website thinks the passkey creation went wrong so the saved key doesn’t work since the website doesn’t recognise it).

<!-- gh-comment-id:4268709816 --> @sboukortt commented on GitHub (Apr 17, 2026): Having the same issue on https://www.swissid.ch/ using the Chrome extension (or rather, it creates and saves a passkey, but the website thinks the passkey creation went wrong so the saved key doesn’t work since the website doesn’t recognise it).
Author
Owner

@pamperer562580892423 commented on GitHub (Apr 17, 2026):

@sboukortt:

Having the same issue on https://www.swissid.ch/ using the Chrome extension

But then you're already wrong in the Android app repository here...

SwissID blocks Bitwarden and other third-party passkey providers, IIRC. See these discussions on the Community Forum:

<!-- gh-comment-id:4268922488 --> @pamperer562580892423 commented on GitHub (Apr 17, 2026): @sboukortt: > Having the same issue on https://www.swissid.ch/ using the Chrome extension But then you're already wrong in the Android app repository here... SwissID blocks Bitwarden and other third-party passkey providers, IIRC. See these discussions on the Community Forum: - https://community.bitwarden.com/t/bitwarden-passkey-creation-blocked-by-swiss-post/86609 - https://community.bitwarden.com/t/follow-up-on-bitwarden-passkey-creation-blocked-by-swiss-post/92119
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Reference: github-starred/android#28228