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[GH-ISSUE #5626] [BWA-177] No option for Authenticator when clicking TOTP setup links #28188

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opened 2026-04-18 12:07:07 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-04-18 12:07:07 -05:00
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Originally created by @margentieri on GitHub (Jul 30, 2025).
Original GitHub issue: https://github.com/bitwarden/android/issues/5626

Steps To Reproduce

Click any link to open a TOTP app when attempting to add a new account

Expected Result

Authenticator is displayed as an option to open the link with

Actual Result

All apps on my device capable of adding a TOTP account EXCEPT Authenticator are displayed.

Screenshots or Videos

Image

Additional Context

I am submitting this as a bug, given the fact that the main Bitwarden app appears when clicking these links, allowing the user to add a TOTP account to the integrated authenticator, yet it is not an option for the dedicated Authenticator app

Build Version

© Bitwarden Inc. 2015-2025 Version: 2025.6.0 (475)

What server are you connecting to?

US

Self-host Server Version

No response

Environment Details

Samsung Galaxy Z Fold 4
Android 15
One UI 7.0

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @margentieri on GitHub (Jul 30, 2025). Original GitHub issue: https://github.com/bitwarden/android/issues/5626 ### Steps To Reproduce Click any link to open a TOTP app when attempting to add a new account ### Expected Result Authenticator is displayed as an option to open the link with ### Actual Result All apps on my device capable of adding a TOTP account EXCEPT Authenticator are displayed. ### Screenshots or Videos <img width="1812" height="2176" alt="Image" src="https://github.com/user-attachments/assets/5aaec831-9f37-4802-8fb2-d3f49f7103ee" /> ### Additional Context I am submitting this as a bug, given the fact that the main Bitwarden app appears when clicking these links, allowing the user to add a TOTP account to the integrated authenticator, yet it is not an option for the dedicated Authenticator app ### Build Version © Bitwarden Inc. 2015-2025 Version: 2025.6.0 (475) ### What server are you connecting to? US ### Self-host Server Version _No response_ ### Environment Details Samsung Galaxy Z Fold 4 Android 15 One UI 7.0 ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the app:authenticatorbug labels 2026-04-18 12:07:08 -05:00
GiteaMirror commented 2026-04-18 12:07:09 -05:00
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@bitwarden-bot commented on GitHub (Jul 30, 2025):

Thank you for your report! We've added this to our internal board for review.
ID: BWA-177

<!-- gh-comment-id:3138056279 --> @bitwarden-bot commented on GitHub (Jul 30, 2025): Thank you for your report! We've added this to our internal board for review. ID: BWA-177
GiteaMirror commented 2026-04-18 12:07:10 -05:00
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@cylayabw commented on GitHub (Jul 31, 2025):

Hi there,

I attempted to reproduce your issue and was unable to do so.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

<!-- gh-comment-id:3138356314 --> @cylayabw commented on GitHub (Jul 31, 2025): Hi there, I attempted to reproduce your issue and was unable to do so. We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/). You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
GiteaMirror commented 2026-04-18 12:07:11 -05:00
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@margentieri commented on GitHub (Jul 31, 2025):

Hi there,

I attempted to reproduce your issue and was unable to do so.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

This behavior has been confirmed on multiple devices; I have never seen Authenticator presented as an option when clicking one of these links. Please see screenshot. Please post a screenshot where you were able to successfully make Authenticator appear as an option when clicking one of these links.

<!-- gh-comment-id:3139467699 --> @margentieri commented on GitHub (Jul 31, 2025): > Hi there, > > I attempted to reproduce your issue and was unable to do so. > > We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/). > > You can include a link to this issue in the message content. > > Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). > > The issue here will be closed. > > Thanks! This behavior has been confirmed on multiple devices; I have never seen Authenticator presented as an option when clicking one of these links. Please see screenshot. Please post a screenshot where you were able to successfully make Authenticator appear as an option when clicking one of these links.
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Reference: github-starred/android#28188
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