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[GH-ISSUE #5413] Issues creating Passkeys on my Pixel 9a. Lastest June OS Update. Android 16. #28151

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opened 2026-04-18 12:03:42 -05:00 by GiteaMirror · 2 comments
GiteaMirror commented 2026-04-18 12:03:42 -05:00
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Originally created by @TerranceSigl on GitHub (Jun 24, 2025).
Original GitHub issue: https://github.com/bitwarden/android/issues/5413

I am having issues creating Passkeys on my Pixel 9a. The device is updated to the latest update which is in June. It is on Android 16.

I have tried Microsoft, Amazon, Google, PlayStation, etc.

Bitwarden creates and stores the passkey. But then the website receives some sort of error. The created passkey in Bitwarden then is unusable as the site does not acknowledge that the passkey was created.

I have used 1Password on these same sites and 1Password is able to successfully create the passkey for the site. I don't know why Bitwarden can't?

Some steps I have done to try to fix the issue with no success:

I set on the "Autofill using another service" under the "Autofill services" setting in Chrome.

Then in my Pixel 9a settings in the password menu I set Bitwarden as my preferred service. But I still receive these errors with Passkeys.

Is there any timeline on a fix as this has been happening for months. I have uninstalled the app and reinstalled it. But nothing seems to work.

Originally posted by @TerranceSigl in https://github.com/bitwarden/android/issues/4669#issuecomment-2998827474

Originally created by @TerranceSigl on GitHub (Jun 24, 2025). Original GitHub issue: https://github.com/bitwarden/android/issues/5413 I am having issues creating Passkeys on my Pixel 9a. The device is updated to the latest update which is in June. It is on Android 16. I have tried Microsoft, Amazon, Google, PlayStation, etc. Bitwarden creates and stores the passkey. But then the website receives some sort of error. The created passkey in Bitwarden then is unusable as the site does not acknowledge that the passkey was created. I have used 1Password on these same sites and 1Password is able to successfully create the passkey for the site. I don't know why Bitwarden can't? **Some steps I have done to try to fix the issue with no success:** I set on the "Autofill using another service" under the "Autofill services" setting in Chrome. Then in my Pixel 9a settings in the password menu I set Bitwarden as my preferred service. But I still receive these errors with Passkeys. Is there any timeline on a fix as this has been happening for months. I have uninstalled the app and reinstalled it. But nothing seems to work. _Originally posted by @TerranceSigl in https://github.com/bitwarden/android/issues/4669#issuecomment-2998827474_
GiteaMirror commented 2026-04-18 12:03:44 -05:00
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@bitwarden-bot commented on GitHub (Jun 24, 2025):

Thank you for your report! We've added this to our internal board for review.
ID: PM-22979

<!-- gh-comment-id:2998863430 --> @bitwarden-bot commented on GitHub (Jun 24, 2025): Thank you for your report! We've added this to our internal board for review. ID: PM-22979
GiteaMirror commented 2026-04-18 12:03:45 -05:00
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@daniellbw commented on GitHub (Jun 24, 2025):

Hi there!

Thank you for your report, it seems like it is a duplicate of this one #4669

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time in there - our engineering team will be happy to review these.

This issue will now be closed.

Thanks!

<!-- gh-comment-id:2998996289 --> @daniellbw commented on GitHub (Jun 24, 2025): Hi there! Thank you for your report, it seems like it is a duplicate of this one #4669 If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time in there - our engineering team will be happy to review these. This issue will now be closed. Thanks!
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