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Android Bitwarden freezes #277

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opened 2025-11-07 08:33:49 -06:00 by GiteaMirror · 12 comments
GiteaMirror commented 2025-11-07 08:33:49 -06:00
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Originally created by @mladiucitelj on GitHub (Sep 26, 2018).

On my Samsung Galaxy S8 and my Galaxy Tab A10 when I browse in my Chrome Mobile and want to fill in the form, I slide down and open the Bitwarden, but almost every time it freezes everything for a minute or two. Sometimes it crashes too.

It's really annoying and I'm experiencing this for almost a month now. Now I've decided to search for support or to report this issue here.

Otherwise Bitwarden is just great!

Originally created by @mladiucitelj on GitHub (Sep 26, 2018). On my Samsung Galaxy S8 and my Galaxy Tab A10 when I browse in my Chrome Mobile and want to fill in the form, I slide down and open the Bitwarden, but almost every time it freezes everything for a minute or two. Sometimes it crashes too. It's really annoying and I'm experiencing this for almost a month now. Now I've decided to search for support or to report this issue here. Otherwise Bitwarden is just great!
GiteaMirror commented 2025-11-07 08:33:50 -06:00
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@kspearrin commented on GitHub (Sep 26, 2018):

I am guessing you are using the accessibility autofill service? Have you tried reinstalling to see if that helps? Also, how large is your vault?

@kspearrin commented on GitHub (Sep 26, 2018): I am guessing you are using the accessibility autofill service? Have you tried reinstalling to see if that helps? Also, how large is your vault?
GiteaMirror commented 2025-11-07 08:33:50 -06:00
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@mladiucitelj commented on GitHub (Sep 26, 2018):

I am guessing you are using the accessibility autofill service?

Yes. Should I disable it?

Have you tried reinstalling to see if that helps?

Not yet, but it's weird that it happens on two different devices for almost a month now.

Also, how large is your vault?

Around 700 entries...

Also, it mostly happens when I try to open it when browsing a page. When I open Bitwarden like an app on my phone it opens normally.

@mladiucitelj commented on GitHub (Sep 26, 2018): > I am guessing you are using the accessibility autofill service? Yes. Should I disable it? > Have you tried reinstalling to see if that helps? Not yet, but it's weird that it happens on two different devices for almost a month now. > Also, how large is your vault? Around 700 entries... Also, it mostly happens when I try to open it when browsing a page. When I open Bitwarden like an app on my phone it opens normally.
GiteaMirror commented 2025-11-07 08:33:51 -06:00
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@kspearrin commented on GitHub (Sep 27, 2018):

Thanks for the info. We'll have to investigate further.

@kspearrin commented on GitHub (Sep 27, 2018): Thanks for the info. We'll have to investigate further.
GiteaMirror commented 2025-11-07 08:33:51 -06:00
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@mfrawley commented on GitHub (Jan 12, 2019):

On my android 8.1 on a BQ Aquarius X the app just hangs on the startup splash screen. I don't see a pattern to when but I don't think it ever goes away. Restarting the app doesn't help but restarting my phone works for a short time. I have no other misbehaving apps.

@mfrawley commented on GitHub (Jan 12, 2019): On my android 8.1 on a BQ Aquarius X the app just hangs on the startup splash screen. I don't see a pattern to when but I don't think it ever goes away. Restarting the app doesn't help but restarting my phone works for a short time. I have no other misbehaving apps.
GiteaMirror commented 2025-11-07 08:33:51 -06:00
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@mladiucitelj commented on GitHub (Apr 16, 2019):

Hello,

I'm still experiencing this issue I've posted in the first post. Not much new to say.

@mladiucitelj commented on GitHub (Apr 16, 2019): Hello, I'm still experiencing this issue I've posted in the first post. Not much new to say.
GiteaMirror commented 2025-11-07 08:33:51 -06:00
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@mladiucitelj commented on GitHub (Apr 17, 2019):

Actually, I can see the issue even if I just want to open the app. It just freezes on the splash screen. Sometimes it takes a minute to go on, sometimes it crashes.

@mladiucitelj commented on GitHub (Apr 17, 2019): Actually, I can see the issue even if I just want to open the app. It just freezes on the splash screen. Sometimes it takes a minute to go on, sometimes it crashes.
GiteaMirror commented 2025-11-07 08:33:52 -06:00
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@ghost commented on GitHub (May 3, 2019):

I've honestly noticed this with the Android version of Bitwarden as well. I've had the delay when opening Bitwarden via the accessibility service with the Samsung Galaxy Note 8 on Oreo for sure. I have also had the issue on my Google Pixel 3 XL running Android Pie.

This has been an issue for as long as I can remember. It is not a consistent hang, but it happens frequently enough that it is very annoying when it locks up.

I will say the lockup might be just before the fingerprint prompt opens up. @mladiucitelj do you have Fingerprint enabled on both?

I should try disabling the fingerprint for a day or two and see how that goes to help narrow the issue down.

I only have about 300 entries in Bitwarden. The hang doesn't seem to happen when opening Bitwarden normally. Just via the accessibility service. I am not sure if the issue happens using the autofill framework or not. Out of habit I use the accessibility service because the autofill framework doesn't pickup everything.

@ghost commented on GitHub (May 3, 2019): I've honestly noticed this with the Android version of Bitwarden as well. I've had the delay when opening Bitwarden via the accessibility service with the Samsung Galaxy Note 8 on Oreo for sure. I have also had the issue on my Google Pixel 3 XL running Android Pie. This has been an issue for as long as I can remember. It is not a consistent hang, but it happens frequently enough that it is very annoying when it locks up. I will say the lockup might be just before the fingerprint prompt opens up. @mladiucitelj do you have Fingerprint enabled on both? I should try disabling the fingerprint for a day or two and see how that goes to help narrow the issue down. I only have about 300 entries in Bitwarden. The hang doesn't seem to happen when opening Bitwarden normally. Just via the accessibility service. I am not sure if the issue happens using the autofill framework or not. Out of habit I use the accessibility service because the autofill framework doesn't pickup everything.
GiteaMirror commented 2025-11-07 08:33:52 -06:00
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@mladiucitelj commented on GitHub (May 4, 2019):

I will say the lockup might be just before the fingerprint prompt opens up. @mladiucitelj do you have Fingerprint enabled on both?

No, I have fingerprint enabled on mobile, but not on my tablet.

The hang doesn't seem to happen when opening Bitwarden normally. Just via the accessibility service.

Exactly.

I am not sure if the issue happens using the autofill framework or not. Out of habit I use the accessibility service because the autofill framework doesn't pickup everything.

Well, currently, I'm using both.

@mladiucitelj commented on GitHub (May 4, 2019): > I will say the lockup might be just before the fingerprint prompt opens up. @mladiucitelj do you have Fingerprint enabled on both? No, I have fingerprint enabled on mobile, but not on my tablet. > The hang doesn't seem to happen when opening Bitwarden normally. Just via the accessibility service. Exactly. > I am not sure if the issue happens using the autofill framework or not. Out of habit I use the accessibility service because the autofill framework doesn't pickup everything. Well, currently, I'm using both.
GiteaMirror commented 2025-11-07 08:33:52 -06:00
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@mladiucitelj commented on GitHub (May 31, 2019):

Not sure why, but I haven't seen this issue for a while now.

@mladiucitelj commented on GitHub (May 31, 2019): Not sure why, but I haven't seen this issue for a while now.
GiteaMirror commented 2025-11-07 08:33:53 -06:00
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@rashidrupani commented on GitHub (Mar 14, 2021):

Experiencing the same issue on my Oppo phone from the beginning. On my laptop it is working fine but on my android, it is always freezes when I use autofill service on my browser or even app freezes on splash screen and frequently getting crash

@rashidrupani commented on GitHub (Mar 14, 2021): Experiencing the same issue on my Oppo phone from the beginning. On my laptop it is working fine but on my android, it is always freezes when I use autofill service on my browser or even app freezes on splash screen and frequently getting crash
GiteaMirror commented 2025-11-07 08:33:53 -06:00
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@calvez commented on GitHub (May 8, 2021):

Why closed.
It's definitely an issue.
I experience the same on android

@calvez commented on GitHub (May 8, 2021): Why closed. It's definitely an issue. I experience the same on android
GiteaMirror commented 2025-11-07 08:33:53 -06:00
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@ghost commented on GitHub (May 8, 2021):

Simply closing issues with no explanation or a commit hash / PR reference isn't helpful for anyone.

A lot of us take the time to try and help the team make Bitwarden better.

@ghost commented on GitHub (May 8, 2021): Simply closing issues with no explanation or a commit hash / PR reference isn't helpful for anyone. A lot of us take the time to try and help the team make Bitwarden better.
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