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[GH-ISSUE #693] Yubikey 5ci used to work on iPad. Now it does not. #26791

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opened 2026-04-18 10:06:13 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-04-18 10:06:13 -05:00
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Originally created by @jrsmiley on GitHub (Jan 9, 2020).
Original GitHub issue: https://github.com/bitwarden/android/issues/693

I have two Yubikey 5ci devices registered with my Bitwarden account. I used to be able to authenticate to the Bitwarden app on my iPad via the Lightning port, now I cannot. It appears to be looking for an NFC device, which of course the iPad doesn't have. I have tried deselecting the NFC checkbox in the Bitwarden 2FA settings. That didn't help.

In the past, I've had both 5NFC and 5ci devices registered with Bitwarden and they all worked fine on the devices intended for them (NFC for the iPhone using the 5NFC keys and Lightning on the iPad using the 5ci devices). I tried deregistering all 2FA devices and re-registering with just the two 5ci devices both with and without the NFC checkbox checked. I can use the 5ci fine on Windows and MacOS using the USBC interface just fine, but the iPad does not recognize the 5ci. As I said. this worked fine not long ago.

Originally created by @jrsmiley on GitHub (Jan 9, 2020). Original GitHub issue: https://github.com/bitwarden/android/issues/693 <!-- Please do not submit feature requests. The [Community Forums][1] has a section for submitting, voting for, and discussing product feature requests. [1]: https://community.bitwarden.com --> I have two Yubikey 5ci devices registered with my Bitwarden account. I used to be able to authenticate to the Bitwarden app on my iPad via the Lightning port, now I cannot. It appears to be looking for an NFC device, which of course the iPad doesn't have. I have tried deselecting the NFC checkbox in the Bitwarden 2FA settings. That didn't help. In the past, I've had both 5NFC and 5ci devices registered with Bitwarden and they all worked fine on the devices intended for them (NFC for the iPhone using the 5NFC keys and Lightning on the iPad using the 5ci devices). I tried deregistering all 2FA devices and re-registering with just the two 5ci devices both with and without the NFC checkbox checked. I can use the 5ci fine on Windows and MacOS using the USBC interface just fine, but the iPad does not recognize the 5ci. As I said. this worked fine not long ago.
GiteaMirror commented 2026-04-18 10:06:14 -05:00
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@jrsmiley commented on GitHub (Jan 9, 2020):

Just realized that the text field is invisible (black on black) and that all I needed to do is tap on it before touching the 5ci. Works fine. This UI could use some cleaning up to a) make it clear that there is a text field, make it easy to see, and instruct the user to tap in it before touching the 5ci and b) remove the instruction related to NFC devices from the screen when a 5ci is detected.

<!-- gh-comment-id:572392955 --> @jrsmiley commented on GitHub (Jan 9, 2020): Just realized that the text field is invisible (black on black) and that all I needed to do is tap on it before touching the 5ci. Works fine. This UI could use some cleaning up to a) make it clear that there is a text field, make it easy to see, and instruct the user to tap in it before touching the 5ci and b) remove the instruction related to NFC devices from the screen when a 5ci is detected.
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Reference: github-starred/android#26791
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