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[PM-25713] Failed to save password #2353

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opened 2025-11-26 23:16:31 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2025-11-26 23:16:31 -06:00
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Originally created by @grill-glitch on GitHub (Sep 13, 2025).

Steps To Reproduce

  1. Go to 'Add login'
  2. Fill the form and click save

Expected Result

Saved

Actual Result

An error occurred

Screenshots or Videos

Image

Additional Context

Here’re the logs:

BitwardenShared.KeychainServiceError.osStatusError(-25300)
未能完成操作。（BitwardenShared.KeychainServiceError错误2。）

Stack trace:
0   BitwardenShared                     0x0000000100eb1cb8 __swift_memcpy98_8 + 73372
1   BitwardenShared                     0x0000000100cac5d1 objectdestroy.13Tm + 11413
2   BitwardenShared                     0x0000000100c7f795 objectdestroy.29Tm + 581
3   BitwardenShared                     0x0000000100cbc93d objectdestroyTm + 25793
4   BitwardenShared                     0x0000000100cb9cf9 objectdestroyTm + 14461
5   BitwardenShared                     0x0000000100d90471 __swift_memcpy96_8 + 232037
6   BitwardenShared                     0x0000000100c7f795 objectdestroy.29Tm + 581
7   BitwardenShared                     0x0000000101145045 objectdestroy.12Tm + 905
8   BitwardenShared                     0x0000000100c614c5 __swift_project_value_buffer + 14669
9   BitwardenShared                     0x0000000100c5d4cd __swift_memcpy1_1 + 6877
10  BitwardenKit                        0x0000000100a2622d __swift_memcpy25_8 + 1733
11  BitwardenKit                        0x0000000100a27531 __swift_memcpy25_8 + 6601
12  BitwardenKit                        0x0000000100a31725 __swift_memcpy1_1 + 17381
13  BitwardenKit                        0x0000000100a27531 __swift_memcpy25_8 + 6601
14  libswift_Concurrency.dylib          0x000000018e799e19 866E640D-33B7-308A-93CB-F5ED6E9F1E44 + 433689

Binary images:
Bitwarden:               0x0000000100858000
BitwardenShared:         0x0000000100c54000
BitwardenKit:            0x0000000100a20000
BitwardenResources:      0x0000000100a90000

User ID: 1915e363-1c87-434c-927e-b2c800edfe05
版本: 2025.8.1 (2490)
📱 iPad11,3 🍏 iPadOS 18.0 📦 Production
🧱 commit: bitwarden/ios/release/2025.8-rc26@146e5e7d7c53b54fbcd68f03daf30e563597cc75
💻 build source: bitwarden/ios/actions/runs/17162172753/attempts/1

Build Version

2025.8.1 (2490)

What server are you connecting to?

US

Self-host Server Version

No response

Environment Details

No response

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @grill-glitch on GitHub (Sep 13, 2025). ### Steps To Reproduce 1. Go to 'Add login' 2. Fill the form and click save ### Expected Result Saved ### Actual Result An error occurred ### Screenshots or Videos ![Image](https://github.com/user-attachments/assets/8d7a2554-3ee4-41fd-8b87-7a4737bea271) ### Additional Context Here’re the logs: ``` BitwardenShared.KeychainServiceError.osStatusError(-25300) 未能完成操作。（BitwardenShared.KeychainServiceError错误2。） Stack trace: 0 BitwardenShared 0x0000000100eb1cb8 __swift_memcpy98_8 + 73372 1 BitwardenShared 0x0000000100cac5d1 objectdestroy.13Tm + 11413 2 BitwardenShared 0x0000000100c7f795 objectdestroy.29Tm + 581 3 BitwardenShared 0x0000000100cbc93d objectdestroyTm + 25793 4 BitwardenShared 0x0000000100cb9cf9 objectdestroyTm + 14461 5 BitwardenShared 0x0000000100d90471 __swift_memcpy96_8 + 232037 6 BitwardenShared 0x0000000100c7f795 objectdestroy.29Tm + 581 7 BitwardenShared 0x0000000101145045 objectdestroy.12Tm + 905 8 BitwardenShared 0x0000000100c614c5 __swift_project_value_buffer + 14669 9 BitwardenShared 0x0000000100c5d4cd __swift_memcpy1_1 + 6877 10 BitwardenKit 0x0000000100a2622d __swift_memcpy25_8 + 1733 11 BitwardenKit 0x0000000100a27531 __swift_memcpy25_8 + 6601 12 BitwardenKit 0x0000000100a31725 __swift_memcpy1_1 + 17381 13 BitwardenKit 0x0000000100a27531 __swift_memcpy25_8 + 6601 14 libswift_Concurrency.dylib 0x000000018e799e19 866E640D-33B7-308A-93CB-F5ED6E9F1E44 + 433689 Binary images: Bitwarden: 0x0000000100858000 BitwardenShared: 0x0000000100c54000 BitwardenKit: 0x0000000100a20000 BitwardenResources: 0x0000000100a90000 User ID: 1915e363-1c87-434c-927e-b2c800edfe05 版本: 2025.8.1 (2490) 📱 iPad11,3 🍏 iPadOS 18.0 📦 Production 🧱 commit: bitwarden/ios/release/2025.8-rc26@146e5e7d7c53b54fbcd68f03daf30e563597cc75 💻 build source: bitwarden/ios/actions/runs/17162172753/attempts/1 ``` ### Build Version 2025.8.1 (2490) ### What server are you connecting to? US ### Self-host Server Version _No response_ ### Environment Details _No response_ ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the app:password-managerbug labels 2025-11-26 23:16:31 -06:00
GiteaMirror commented 2025-11-26 23:16:32 -06:00
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@bitwarden-bot commented on GitHub (Sep 13, 2025):

Thank you for your report! We've added this to our internal board for review.
ID: PM-25713

@bitwarden-bot commented on GitHub (Sep 13, 2025): Thank you for your report! We've added this to our internal board for review. ID: PM-25713
GiteaMirror commented 2025-11-26 23:16:32 -06:00
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@BBGhub commented on GitHub (Sep 15, 2025):

Hi There,

I have seen users report that reinstalling the Bitwarden app using the following steps has allowed them to regain access to their vault on their iOS device:

1.Uninstall the Bitwarden app
2. Check for any OS updates
3. Power cycle/ restart your device
4. Reinstall the Bitwarden app

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

The issue here will be closed.

Thanks!

@BBGhub commented on GitHub (Sep 15, 2025): Hi There, I have seen users report that reinstalling the Bitwarden app using the following steps has allowed them to regain access to their vault on their iOS device: 1.Uninstall the Bitwarden app 2. Check for any OS updates 3. Power cycle/ restart your device 4. Reinstall the Bitwarden app We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/). You can include a link to this issue in the message content. The issue here will be closed. Thanks!
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Reference: github-starred/android#2353
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