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When viewing identity item, crashes when scrolling to 11th custom field #2282

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opened 2025-11-26 23:14:27 -06:00 by GiteaMirror · 3 comments
GiteaMirror commented 2025-11-26 23:14:27 -06:00
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Originally created by @awvalenti on GitHub (Jul 15, 2025).

Steps To Reproduce

  1. On My Vault, go to 'Identity'
  2. Create an item
  3. Create 11+ custom text fields for it
  4. Save it
  5. When viewing that identity item, scroll down to 11th custom field

Expected Result

Displays the field names and values normally

Actual Result

Crashes after displaying the 11th field name and before showing its value

Screenshots or Videos

No response

Additional Context

I believe it's caused by the amount of fields, not their content. I actually have 30+. It works fine both on the Firefox plugin and the desktop app.

Build Version

2025.6.1 (20398)

What server are you connecting to?

US

Self-host Server Version

No response

Environment Details

Galaxy S24+, Android 15, One UI 7.0

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @awvalenti on GitHub (Jul 15, 2025). ### Steps To Reproduce 1. On My Vault, go to 'Identity' 2. Create an item 3. Create 11+ custom text fields for it 4. Save it 5. When viewing that identity item, scroll down to 11th custom field ### Expected Result Displays the field names and values normally ### Actual Result Crashes after displaying the 11th field name and before showing its value ### Screenshots or Videos _No response_ ### Additional Context I believe it's caused by the amount of fields, not their content. I actually have 30+. It works fine both on the Firefox plugin and the desktop app. ### Build Version 2025.6.1 (20398) ### What server are you connecting to? US ### Self-host Server Version _No response_ ### Environment Details Galaxy S24+, Android 15, One UI 7.0 ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the app:password-managerbug labels 2025-11-26 23:14:27 -06:00
GiteaMirror commented 2025-11-26 23:14:27 -06:00
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@bitwarden-bot commented on GitHub (Jul 15, 2025):

Thank you for your report! We've added this to our internal board for review.
ID: PM-23787

@bitwarden-bot commented on GitHub (Jul 15, 2025): Thank you for your report! We've added this to our internal board for review. ID: PM-23787
GiteaMirror commented 2025-11-26 23:14:28 -06:00
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@rmcdowell-bitwarden commented on GitHub (Jul 16, 2025):

Hi there,

I attempted to reproduce your issue and was unable to do so. I would suggest performing a clean reinstallation of your Bitwarden app using the steps below:

  • Uninstall the Bitwarden client
  • Restart the device (perform a full power cycle, shutting the device down completely and then restarting it)
  • Reinstall Bitwarden from the download link below

Bitwarden Downloads: https://bitwarden.com/download

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

@rmcdowell-bitwarden commented on GitHub (Jul 16, 2025): Hi there, I attempted to reproduce your issue and was unable to do so. I would suggest performing a clean reinstallation of your Bitwarden app using the steps below: - Uninstall the Bitwarden client - Restart the device (perform a full power cycle, shutting the device down completely and then restarting it) - Reinstall Bitwarden from the download link below Bitwarden Downloads: https://bitwarden.com/download We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/). You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
GiteaMirror commented 2025-11-26 23:14:28 -06:00
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@awvalenti commented on GitHub (Jul 16, 2025):

Thanks for the reply. To be honest, I couldn't reproduce it myself either... It only happens when looking at my existing, real data, which I can't publish. I'll probably recreate everything from scratch and see if it works.

@awvalenti commented on GitHub (Jul 16, 2025): Thanks for the reply. To be honest, I couldn't reproduce it myself either... It only happens when looking at my existing, real data, which I can't publish. I'll probably recreate everything from scratch and see if it works.
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Reference: github-starred/android#2282
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