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We could't verify the servers's certificate #2211

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opened 2025-11-26 23:11:56 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2025-11-26 23:11:56 -06:00
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Originally created by @testaccount0981 on GitHub (Apr 11, 2025).

Steps To Reproduce

Phone: Samsung Galaxy S25 Plus, Android 15, Security patch level: 1 march 2025
Bitwarden client version: 2025.3.0.
Server: SELF HOSTED Vaultwarden 1.33.2

Install self signed Root CA certificate using: Settings -> More security settings -> Install from device storage -> CA certificate -> Install anyway...
Check if the CA was installed correctly: login to local Vaultwarden webpage using Chrome: Success (certificate is valid).
Configure the Bitwarden app to self hosted server.
Tab fill login, password and tap: "Log in with master password" button.

Expected Result

Successful login.

Actual Result

Error appears:
"An error has been occured.
We couldn't verify the server's certifidate. The certificate chain or proxy setting on your device or your Bitwarden server may not be set up correctly."

Screenshots or Videos

No response

Additional Context

Client version 2025.1.1 connects successfully to the same self hosted server on my another Android device: Samsung Galaxy S22, Security patch level: 1 march 2025.

Build Version

2025.3.0

What server are you connecting to?

Self-host

Self-host Server Version

NA

Environment Details

Device: Samsung Galaxy S25 Plus
System: Android 15

bitwarden-logcat.log

Security patch level: 1 march 2025

Issue Tracking Info

Originally created by @testaccount0981 on GitHub (Apr 11, 2025). ### Steps To Reproduce Phone: Samsung Galaxy S25 Plus, Android 15, Security patch level: 1 march 2025 Bitwarden client version: 2025.3.0. Server: SELF HOSTED Vaultwarden 1.33.2 Install self signed Root CA certificate using: Settings -> More security settings -> Install from device storage -> CA certificate -> Install anyway... Check if the CA was installed correctly: login to local Vaultwarden webpage using Chrome: Success (certificate is valid). Configure the Bitwarden app to self hosted server. Tab fill login, password and tap: "Log in with master password" button. ### Expected Result Successful login. ### Actual Result Error appears: "An error has been occured. We couldn't verify the server's certifidate. The certificate chain or proxy setting on your device or your Bitwarden server may not be set up correctly." ### Screenshots or Videos _No response_ ### Additional Context Client version 2025.1.1 connects successfully to the same self hosted server on my another Android device: Samsung Galaxy S22, Security patch level: 1 march 2025. ### Build Version 2025.3.0 ### What server are you connecting to? Self-host ### Self-host Server Version NA ### Environment Details Device: Samsung Galaxy S25 Plus System: Android 15 [bitwarden-logcat.log](https://github.com/user-attachments/files/19714656/bitwarden-logcat.log) Security patch level: 1 march 2025 ### Issue Tracking Info
GiteaMirror added the app:password-managerbug labels 2025-11-26 23:11:56 -06:00
GiteaMirror commented 2025-11-26 23:11:57 -06:00
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@S-Kakar commented on GitHub (Apr 11, 2025):

Thank you for your report! We've added this to our internal board for review.
ID: PM-20197

@S-Kakar commented on GitHub (Apr 11, 2025): Thank you for your report! We've added this to our internal board for review. ID: PM-20197
GiteaMirror commented 2025-11-26 23:11:57 -06:00
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@NovaSilentium commented on GitHub (Apr 14, 2025):

Hi there,

I attempted to reproduce your issue and was unable to do so.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

@NovaSilentium commented on GitHub (Apr 14, 2025): Hi there, I attempted to reproduce your issue and was unable to do so. We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/). You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
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Reference: github-starred/android#2211