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All settings are lost when Bitwarden randomly logs out of the account #2204

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opened 2025-11-26 23:11:40 -06:00 by GiteaMirror · 11 comments
GiteaMirror commented 2025-11-26 23:11:40 -06:00
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Originally created by @proletarius101 on GitHub (Mar 31, 2025).

Steps To Reproduce

  1. Bitwarden randomly logs out of the account
  2. Log into the account
  3. Go to the Generator page
  4. Go to the Settings -> Account security page

Expected Result

  • The API key of the forwarded email alias service is preserved
  • The session timeout setting is preserved

Actual Result

  • The API key of the forwarded email alias service is lost
  • The session timeout setting is reset to default

Screenshots or Videos

No response

Additional Context

No response

Build Version

2025.2.0 (19883)

What server are you connecting to?

US

Self-host Server Version

No response

Environment Details

  • Device: Google Pixel
  • OS: Android 15

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @proletarius101 on GitHub (Mar 31, 2025). ### Steps To Reproduce 1. Bitwarden randomly logs out of the account 2. Log into the account 3. Go to the Generator page 4. Go to the Settings -> Account security page ### Expected Result - The API key of the forwarded email alias service is preserved - The session timeout setting is preserved ### Actual Result - The API key of the forwarded email alias service is lost - The session timeout setting is reset to default ### Screenshots or Videos _No response_ ### Additional Context _No response_ ### Build Version 2025.2.0 (19883) ### What server are you connecting to? US ### Self-host Server Version _No response_ ### Environment Details - Device: Google Pixel - OS: Android 15 ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the app:password-managerneeds-replybug labels 2025-11-26 23:11:40 -06:00
GiteaMirror commented 2025-11-26 23:11:40 -06:00
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@S-Kakar commented on GitHub (Mar 31, 2025):

Thank you for your report! We've added this to our internal board for review.
ID: PM-19705

@S-Kakar commented on GitHub (Mar 31, 2025): Thank you for your report! We've added this to our internal board for review. ID: PM-19705
GiteaMirror commented 2025-11-26 23:11:40 -06:00
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@Krychaz commented on GitHub (Mar 31, 2025):

Hello there,

Can you please share your timeout settings? Sometimes during extension update, the extension might get logged out which would result in the listed settings being reverted back to default.

@Krychaz commented on GitHub (Mar 31, 2025): Hello there, Can you please share your timeout settings? Sometimes during extension update, the extension might get logged out which would result in the listed settings being reverted back to default.
GiteaMirror commented 2025-11-26 23:11:41 -06:00
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@proletarius101 commented on GitHub (Mar 31, 2025):

I set it to 5 minutes and it's Android app

@proletarius101 commented on GitHub (Mar 31, 2025): I set it to 5 minutes and it's Android app
GiteaMirror commented 2025-11-26 23:11:41 -06:00
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@Krychaz commented on GitHub (Mar 31, 2025):

What is your timeout action? Described behaviour above also applies to mobile apps.

@Krychaz commented on GitHub (Mar 31, 2025): What is your timeout action? Described behaviour above also applies to mobile apps.
GiteaMirror commented 2025-11-26 23:11:41 -06:00
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@proletarius101 commented on GitHub (Mar 31, 2025):

What is your timeout action? Described behaviour above also applies to mobile apps.

Lock

@proletarius101 commented on GitHub (Mar 31, 2025): > What is your timeout action? Described behaviour above also applies to mobile apps. Lock
GiteaMirror commented 2025-11-26 23:11:41 -06:00
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@leow149 commented on GitHub (Mar 31, 2025):

This is likely related to issue #4650
It also affects the password generator settings

@leow149 commented on GitHub (Mar 31, 2025): This is likely related to issue #4650 It also affects the password generator settings
GiteaMirror commented 2025-11-26 23:11:41 -06:00
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@dennorske commented on GitHub (Apr 2, 2025):

I have the same issue, and I also have a Pixel device. Reading the reports I am wondering if there is anything specific on the Pixel devices that does make this happen?

@dennorske commented on GitHub (Apr 2, 2025): I have the same issue, and I also have a Pixel device. Reading the reports I am wondering if there is anything specific on the Pixel devices that does make this happen?
GiteaMirror commented 2025-11-26 23:11:41 -06:00
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@leow149 commented on GitHub (Apr 2, 2025):

I have the same issue, and I also have a Pixel device. Reading the reports I am wondering if there is anything specific on the Pixel devices that does make this happen?

I'm on a Nothing Phone 2a+, so it's not Pixel specific. But I'm on Android 15 and most of the pixel devices are too, so maybe there is an issue with that

@leow149 commented on GitHub (Apr 2, 2025): > I have the same issue, and I also have a Pixel device. Reading the reports I am wondering if there is anything specific on the Pixel devices that does make this happen? > > I'm on a Nothing Phone 2a+, so it's not Pixel specific. But I'm on Android 15 and most of the pixel devices are too, so maybe there is an issue with that
GiteaMirror commented 2025-11-26 23:11:42 -06:00
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@dennorske commented on GitHub (Apr 23, 2025):

Even setting the lock timeout to "never" didn't help for me. It still logs me out.

@dennorske commented on GitHub (Apr 23, 2025): Even setting the lock timeout to "never" didn't help for me. It still logs me out.
GiteaMirror commented 2025-11-26 23:11:42 -06:00
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@simeneriks1 commented on GitHub (May 2, 2025):

Any chance you could help us with this @Krychaz - it is super annoying to constantly have your app reset on random occasions - let me know if I can be of help to debug or find more information to rectify the issue.

@simeneriks1 commented on GitHub (May 2, 2025): Any chance you could help us with this @Krychaz - it is super annoying to constantly have your app reset on random occasions - let me know if I can be of help to debug or find more information to rectify the issue.
GiteaMirror commented 2025-11-26 23:11:42 -06:00
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@ec4x commented on GitHub (Jun 12, 2025):

This is likely related to issue #4650 It also affects the password generator settings

Maybe related, but not quite the same I would guess. I am seeing the random logout behavior too, albeit not having enabled any fingerprint/face authentication. It's just not really convenient being forced to reenter a 24 char string instead of a 8 char PIN.
I have set the lock action to 1min and "lock" instead of logout.

@Krychaz is there anything new or something we could help to fix this?

@ec4x commented on GitHub (Jun 12, 2025): > This is likely related to issue [#4650](https://github.com/bitwarden/android/issues/4650) It also affects the password generator settings Maybe related, but not quite the same I would guess. I am seeing the random logout behavior too, albeit not having enabled any fingerprint/face authentication. It's just not really convenient being forced to reenter a 24 char string instead of a 8 char PIN. I have set the lock action to 1min and "lock" instead of logout. @Krychaz is there anything new or something we could help to fix this?
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Reference: github-starred/android#2204
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