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Bitwarden android app inmediately crashes on Sony Xperia 10 V (XQ-DC54) #2201

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opened 2025-11-26 23:11:34 -06:00 by GiteaMirror · 7 comments
GiteaMirror commented 2025-11-26 23:11:34 -06:00
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Originally created by @david-ct on GitHub (Mar 19, 2025).

Steps To Reproduce

  1. Open the bitwarden android app
  2. After a couple of seconds an error message appears: "Bitwarden isn't responding" with options: "Close app" or "Wait"
  3. If I press on "Wait", after a couple of seconds the error message reappears.

Reported on Feb 13th 2025 to support as request 601195

Expected Result

The app should work without crashes.

Actual Result

An error message popup appears.

Screenshots or Videos

Image

Additional Context

The error appeared first after this security update.
Xperia system update 68.2.A.2.67
Installed: Feb 12, 2025, 23:35

Build Version

2025.2.0 (19883)

What server are you connecting to?

US

Self-host Server Version

No response

Environment Details

  • Device model: Sony Xperia 10 V (XQ-DC54)
  • OS version: Android 15; Security update February 1, 2025; kernel version 5.4.274-qgki-g134843623fef
    #1 Wed Jan 15 19:20:29 JST 2025, build number 68.2.A.2.67 release-keys
  • Biometrics: fingerprint recognition enabled

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @david-ct on GitHub (Mar 19, 2025). ### Steps To Reproduce 1. Open the bitwarden android app 2. After a couple of seconds an error message appears: "Bitwarden isn't responding" with options: "Close app" or "Wait" 3. If I press on "Wait", after a couple of seconds the error message reappears. Reported on Feb 13th 2025 to support as request 601195 ### Expected Result The app should work without crashes. ### Actual Result An error message popup appears. ### Screenshots or Videos ![Image](https://github.com/user-attachments/assets/e127b9dc-194e-4928-bff7-b3a2c138acdc) ### Additional Context The error appeared first after this security update. Xperia system update 68.2.A.2.67 Installed: Feb 12, 2025, 23:35 ### Build Version 2025.2.0 (19883) ### What server are you connecting to? US ### Self-host Server Version _No response_ ### Environment Details - Device model: Sony Xperia 10 V (XQ-DC54) - OS version: Android 15; Security update February 1, 2025; kernel version 5.4.274-qgki-g134843623fef #1 Wed Jan 15 19:20:29 JST 2025, build number 68.2.A.2.67 release-keys - Biometrics: fingerprint recognition enabled ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the app:password-managerbug labels 2025-11-26 23:11:34 -06:00
GiteaMirror commented 2025-11-26 23:11:35 -06:00
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@S-Kakar commented on GitHub (Mar 19, 2025):

Thank you for your report! We've added this to our internal board for review.
ID: PM-19353

@S-Kakar commented on GitHub (Mar 19, 2025): Thank you for your report! We've added this to our internal board for review. ID: PM-19353
GiteaMirror commented 2025-11-26 23:11:35 -06:00
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@pamperer562580892423 commented on GitHub (Mar 19, 2025):

Version 2025.2.0 (19883) is not the authenticator app, like it is tagged here...

@pamperer562580892423 commented on GitHub (Mar 19, 2025): Version 2025.2.0 (19883) is not the authenticator app, like it is tagged here...
GiteaMirror commented 2025-11-26 23:11:35 -06:00
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@david-ct commented on GitHub (Mar 19, 2025):

Version 2025.2.0 (19883) is not the authenticator app, like it is tagged here...

True that. Sorry about that, I cannot change it now.

@david-ct commented on GitHub (Mar 19, 2025): > Version 2025.2.0 (19883) is not the authenticator app, like it is tagged here... True that. Sorry about that, I cannot change it now.
GiteaMirror commented 2025-11-26 23:11:35 -06:00
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@cbbit commented on GitHub (Mar 20, 2025):

Hi @david-ct,

Thank you for your report! I've removed the authenticator tag and added the android tag as a correction.

Also, this report has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

@cbbit commented on GitHub (Mar 20, 2025): Hi @david-ct, Thank you for your report! I've removed the _authenticator_ tag and added the _android_ tag as a correction. Also, this report has been escalated for further investigation. If you have more information that can help us, please add it below. Thanks!
GiteaMirror commented 2025-11-26 23:11:36 -06:00
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@david-ct commented on GitHub (Mar 20, 2025):

Hi @cbbit ,

Could you let me know which information would be of use to you? The popup appears just a couple of seconds just after logging in, but if there are some logs that I could send, please let me know.

@david-ct commented on GitHub (Mar 20, 2025): Hi @cbbit , Could you let me know which information would be of use to you? The popup appears just a couple of seconds just after logging in, but if there are some logs that I could send, please let me know.
GiteaMirror commented 2025-11-26 23:11:36 -06:00
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@closebot-bw commented on GitHub (Nov 18, 2025):

⚠️ Stale Issue Notice

This issue has been automatically marked as stale due to inactivity. It will be closed in 2 weeks (December 02, 2025) if no further activity occurs.

If this issue is still relevant and you would like to keep it open, please:

  • Comment on this issue to show continued interest
  • Provide any additional information or updates
  • Confirm that the issue still exists in the latest version

Thank you for your contribution to this project! 🙏

@closebot-bw commented on GitHub (Nov 18, 2025): ⚠️ **Stale Issue Notice** This issue has been automatically marked as stale due to inactivity. It will be closed in **2 weeks** (December 02, 2025) if no further activity occurs. If this issue is still relevant and you would like to keep it open, please: - Comment on this issue to show continued interest - Provide any additional information or updates - Confirm that the issue still exists in the latest version Thank you for your contribution to this project! 🙏
GiteaMirror commented 2025-11-26 23:11:36 -06:00
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@david-ct commented on GitHub (Nov 18, 2025):

This is still happening.

@david-ct commented on GitHub (Nov 18, 2025): This is still happening.
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Reference: github-starred/android#2201
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