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[GH-ISSUE #6659] [PM-33549] App unresponsive to touch occasionally #21745

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opened 2026-04-16 22:22:00 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-04-16 22:22:00 -05:00
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Originally created by @100dogs on GitHub (Mar 13, 2026).
Original GitHub issue: https://github.com/bitwarden/android/issues/6659

Steps To Reproduce

  1. Open app from app menu OR from keyboard autofill option
  2. App unresponsive to touch

Expected Result

Full responsiveness to touch.

Actual Result

Unresponsive to touch, responsive to keyboard input (e.g. have to use 'enter' via keyboard instead of 'unlock' touch button). Cannot interact with app at all after logging in as there's no keyboard input happening.

Screenshots or Videos

No response

Additional Context

I have tried uninstalling & reinstalling, restarting my phone, and opening the app from both the app menu & from the keyboard autofill option. It seems to happen more from app launch from menu but no real difference. This happens probably about 80% of the time, I tend to use the autofill option so it doesn't matter as much as it could.

Build Version

2026.2.1

What server are you connecting to?

US

Self-host Server Version

No response

Environment Details

  • Device: Nothing Phone 2a
  • OS: Nothing OS 4.0
  • Android version: 16
  • App installed from Aurora Store (Google Play is disabled)
  • Unsure if server is US or EU but probably whatever the default one is

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @100dogs on GitHub (Mar 13, 2026). Original GitHub issue: https://github.com/bitwarden/android/issues/6659 ### Steps To Reproduce 1. Open app from app menu OR from keyboard autofill option 2. App unresponsive to touch ### Expected Result Full responsiveness to touch. ### Actual Result Unresponsive to touch, responsive to keyboard input (e.g. have to use 'enter' via keyboard instead of 'unlock' touch button). Cannot interact with app at all after logging in as there's no keyboard input happening. ### Screenshots or Videos _No response_ ### Additional Context I have tried uninstalling & reinstalling, restarting my phone, and opening the app from both the app menu & from the keyboard autofill option. It seems to happen more from app launch from menu but no real difference. This happens probably about 80% of the time, I tend to use the autofill option so it doesn't matter as much as it could. ### Build Version 2026.2.1 ### What server are you connecting to? US ### Self-host Server Version _No response_ ### Environment Details - Device: Nothing Phone 2a - OS: Nothing OS 4.0 - Android version: 16 - App installed from Aurora Store (Google Play is disabled) - Unsure if server is US or EU but probably whatever the default one is ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the app:password-managerbug labels 2026-04-16 22:22:00 -05:00
GiteaMirror commented 2026-04-16 22:22:02 -05:00
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@bitwarden-bot commented on GitHub (Mar 13, 2026):

Thank you for your report! We've added this to our internal board for review.
ID: PM-33549

<!-- gh-comment-id:4055249480 --> @bitwarden-bot commented on GitHub (Mar 13, 2026): Thank you for your report! We've added this to our internal board for review. ID: [PM-33549](https://bitwarden.atlassian.net/browse/PM-33549) [PM-33549]: https://bitwarden.atlassian.net/browse/PM-33549?atlOrigin=eyJpIjoiNWRkNTljNzYxNjVmNDY3MDlhMDU5Y2ZhYzA5YTRkZjUiLCJwIjoiZ2l0aHViLWNvbS1KU1cifQ
GiteaMirror commented 2026-04-16 22:22:02 -05:00
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@NovaSilentium commented on GitHub (Mar 16, 2026):

Hi there,

I attempted to reproduce your issue and was unable to do so. Please check if you have accessibility permissions set up https://bitwarden.com/help/auto-fill-android-troubleshooting/#troubleshooting-the-accessibility-service

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

<!-- gh-comment-id:4065802226 --> @NovaSilentium commented on GitHub (Mar 16, 2026): Hi there, I attempted to reproduce your issue and was unable to do so. Please check if you have accessibility permissions set up https://bitwarden.com/help/auto-fill-android-troubleshooting/#troubleshooting-the-accessibility-service We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/). You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
GiteaMirror commented 2026-04-16 22:22:03 -05:00
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@100dogs commented on GitHub (Apr 9, 2026):

Thanks, I've contacted support.

<!-- gh-comment-id:4212374411 --> @100dogs commented on GitHub (Apr 9, 2026): Thanks, I've contacted support.
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