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Mobile app crashes when using biometric to unlock #2172

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opened 2025-11-26 23:10:56 -06:00 by GiteaMirror · 8 comments
GiteaMirror commented 2025-11-26 23:10:56 -06:00
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Originally created by @notFrank99 on GitHub (Feb 14, 2025).

Production Build

  • I'm using the legacy Bitwarden app pubicly available in App Store / Play Store and I'm aware that Bitwarden Beta bugs should be reported in bitwarden/android or bitwarden/ios

Steps To Reproduce

  1. Go to Bitwarden on Android.
  2. Enable biometric lock in settings.
  3. Wait till Bitwarden is locked.
  4. Click on Bitwarden app.
  5. When biometric option pops up, place finger on biometric authentication button.

Expected Result

The app should unlock.

Actual Result

App crashes.

Screenshots or Videos

Will upload after I post.

Additional Context

App will allow unlock if I cancel biometric login and just type my password. I uninstalled and reinstalled the app today and still getting same result. I have two bitwarden accounts logged on and it occurs on both accounts.

Operating System

Android

Operating System Version

15 Sec update Jan 5 2025 Kernel 5.15.153

Device

Pixel 8

Build Version

Build AP4A.250105.002

Originally created by @notFrank99 on GitHub (Feb 14, 2025). ### Production Build - [ ] I'm using the legacy Bitwarden app pubicly available in App Store / Play Store and I'm aware that Bitwarden Beta bugs should be reported in [bitwarden/android](https://github.com/bitwarden/android) or [bitwarden/ios](https://github.com/bitwarden/ios) ### Steps To Reproduce 1. Go to Bitwarden on Android. 2. Enable biometric lock in settings. 3. Wait till Bitwarden is locked. 4. Click on Bitwarden app. 5. When biometric option pops up, place finger on biometric authentication button. ### Expected Result The app should unlock. ### Actual Result App crashes. ### Screenshots or Videos Will upload after I post. ### Additional Context App will allow unlock if I cancel biometric login and just type my password. I uninstalled and reinstalled the app today and still getting same result. I have two bitwarden accounts logged on and it occurs on both accounts. ### Operating System Android ### Operating System Version 15 Sec update Jan 5 2025 Kernel 5.15.153 ### Device Pixel 8 ### Build Version Build AP4A.250105.002
GiteaMirror added the bug label 2025-11-26 23:10:56 -06:00
GiteaMirror commented 2025-11-26 23:10:56 -06:00
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@notFrank99 commented on GitHub (Feb 14, 2025):

https://github.com/user-attachments/assets/6c950ddd-4420-48cc-bbc1-5ab8438e5345

@notFrank99 commented on GitHub (Feb 14, 2025): https://github.com/user-attachments/assets/6c950ddd-4420-48cc-bbc1-5ab8438e5345
GiteaMirror commented 2025-11-26 23:10:57 -06:00
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@notFrank99 commented on GitHub (Feb 14, 2025):

The black screen above in the video is my biometric auth process FYI

@notFrank99 commented on GitHub (Feb 14, 2025): The black screen above in the video is my biometric auth process FYI
GiteaMirror commented 2025-11-26 23:10:57 -06:00
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@SaintPatrck commented on GitHub (Feb 14, 2025):

Appears you're using the native app. Transferring this issue to https://github.com/bitwarden/android for tracking.

@SaintPatrck commented on GitHub (Feb 14, 2025): Appears you're using the native app. Transferring this issue to https://github.com/bitwarden/android for tracking.
GiteaMirror commented 2025-11-26 23:10:58 -06:00
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@bitwarden-bot commented on GitHub (Feb 14, 2025):

Thank you for your report! We've added this to our internal board for review.
ID: PM-18310

@bitwarden-bot commented on GitHub (Feb 14, 2025): Thank you for your report! We've added this to our internal board for review. ID: PM-18310
GiteaMirror commented 2025-11-26 23:10:58 -06:00
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@SaintPatrck commented on GitHub (Feb 14, 2025):

Possible duplicate of #4651.

@SaintPatrck commented on GitHub (Feb 14, 2025): Possible duplicate of #4651.
GiteaMirror commented 2025-11-26 23:10:58 -06:00
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@notFrank99 commented on GitHub (Feb 14, 2025):

@SaintPatrck I can see some similarities but mine ONLY occurs upon biometric unlock. I have no issues logging in or unlocking with password.

@notFrank99 commented on GitHub (Feb 14, 2025): @SaintPatrck I can see some similarities but mine ONLY occurs upon biometric unlock. I have no issues logging in or unlocking with password.
GiteaMirror commented 2025-11-26 23:10:58 -06:00
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@colinardo commented on GitHub (Feb 14, 2025):

See #4659. Not yet included in the current release 2025.1.2

@colinardo commented on GitHub (Feb 14, 2025): See #4659. Not yet included in the current release [2025.1.2](https://github.com/bitwarden/android/releases/tag/v2025.1.2)
GiteaMirror commented 2025-11-26 23:10:58 -06:00
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@notFrank99 commented on GitHub (Feb 14, 2025):

@colinardo I agree. I'll close with reference to #4659

@notFrank99 commented on GitHub (Feb 14, 2025): @colinardo I agree. I'll close with reference to #4659
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Reference: github-starred/android#2172
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