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[GH-ISSUE #6404] [PM-31195] Sync (self hosted instance #21695

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opened 2026-04-16 22:16:34 -05:00 by GiteaMirror · 5 comments
GiteaMirror commented 2026-04-16 22:16:34 -05:00
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Originally created by @shadowjig on GitHub (Jan 23, 2026).
Original GitHub issue: https://github.com/bitwarden/android/issues/6404

Steps To Reproduce

Connect the Android app to a self hosted instance. I don't expose my instance to the internet so when I leave my house and perform the following steps below, my app just spins and tries to sync. But the sync will never be successful. And the app becomes hung, because I can't stop the sync and/or it doesn't timeout.

  1. Open app on Android and go to Settings
  2. Click on Other
  3. Click on Sync button

Again this is a specific use case. And I think a timeout and or cancel button when the app is syncing would be sufficient.

Expected Result

I would expect the app to either timeout and give me an error that it can't reach the server (which is expected, since I'm not at home and the server is not reachable from the internet). Or I can click a cancel sync button.

Actual Result

App is not usable. I need to force close the app and then I can use it again without issue.

Screenshots or Videos

No response

Additional Context

No response

Build Version

21060

What server are you connecting to?

US

Self-host Server Version

latest version

Environment Details

No response

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @shadowjig on GitHub (Jan 23, 2026). Original GitHub issue: https://github.com/bitwarden/android/issues/6404 ### Steps To Reproduce Connect the Android app to a self hosted instance. I don't expose my instance to the internet so when I leave my house and perform the following steps below, my app just spins and tries to sync. But the sync will never be successful. And the app becomes hung, because I can't stop the sync and/or it doesn't timeout. 1. Open app on Android and go to Settings 2. Click on Other 3. Click on Sync button Again this is a specific use case. And I think a timeout and or cancel button when the app is syncing would be sufficient. ### Expected Result I would expect the app to either timeout and give me an error that it can't reach the server (which is expected, since I'm not at home and the server is not reachable from the internet). Or I can click a cancel sync button. ### Actual Result App is not usable. I need to force close the app and then I can use it again without issue. ### Screenshots or Videos _No response_ ### Additional Context _No response_ ### Build Version 21060 ### What server are you connecting to? US ### Self-host Server Version latest version ### Environment Details _No response_ ### Issue Tracking Info - [ ] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the app:password-managerbug labels 2026-04-16 22:16:34 -05:00
GiteaMirror commented 2026-04-16 22:16:36 -05:00
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@bitwarden-bot commented on GitHub (Jan 23, 2026):

Thank you for your report! We've added this to our internal board for review.
ID: PM-31195

<!-- gh-comment-id:3792025967 --> @bitwarden-bot commented on GitHub (Jan 23, 2026): Thank you for your report! We've added this to our internal board for review. ID: [PM-31195](https://bitwarden.atlassian.net/browse/PM-31195) [PM-31195]: https://bitwarden.atlassian.net/browse/PM-31195?atlOrigin=eyJpIjoiNWRkNTljNzYxNjVmNDY3MDlhMDU5Y2ZhYzA5YTRkZjUiLCJwIjoiZ2l0aHViLWNvbS1KU1cifQ
GiteaMirror commented 2026-04-16 22:16:36 -05:00
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@NicholasFlamy commented on GitHub (Jan 26, 2026):

I think I had a similar issue. But it wouldn't connect whatsoever after logging in.

<!-- gh-comment-id:3797618988 --> @NicholasFlamy commented on GitHub (Jan 26, 2026): I think I had a similar issue. But it wouldn't connect whatsoever after logging in.
GiteaMirror commented 2026-04-16 22:16:37 -05:00
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@cbbit commented on GitHub (Jan 28, 2026):

Hi there,

Thank you for your report!

This report has been escalated for further investigation. If you have more information that can help us, please add it below.

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.

Thanks once again!

<!-- gh-comment-id:3813061692 --> @cbbit commented on GitHub (Jan 28, 2026): Hi there, Thank you for your report! This report has been escalated for further investigation. If you have more information that can help us, please add it below. If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these. Thanks once again!
GiteaMirror commented 2026-04-16 22:16:38 -05:00
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@NicholasFlamy commented on GitHub (Jan 28, 2026):

I think I had a similar issue. But it wouldn't connect whatsoever after logging in.

I fixed it, I forgot to update my self-hosted instance.

<!-- gh-comment-id:3813122141 --> @NicholasFlamy commented on GitHub (Jan 28, 2026): > I think I had a similar issue. But it wouldn't connect whatsoever after logging in. I fixed it, I forgot to update my self-hosted instance.
GiteaMirror commented 2026-04-16 22:16:38 -05:00
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@pamperer562580892423 commented on GitHub (Jan 29, 2026):

@shadowjig

Self-host Server Version
latest version

Which one exactly?

<!-- gh-comment-id:3814902741 --> @pamperer562580892423 commented on GitHub (Jan 29, 2026): @shadowjig > Self-host Server Version > latest version Which one exactly?
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