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Verification codes on secondary vault not available on android app #2156

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opened 2025-11-26 23:10:05 -06:00 by GiteaMirror · 3 comments
GiteaMirror commented 2025-11-26 23:10:05 -06:00
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Originally created by @luispabon on GitHub (Jan 30, 2025).

Steps To Reproduce

  1. Have a premium subscription
  2. Add a secondary vault via New organisation > Free plan
  3. Add a login entry into that with a totp code

Expected Result

The 2FA code will be displayed on the "Verification codes" screen of the android app that lists all of your codes.

Also, going into the login item should display the verification code as well.

Actual Result

It is not displayed on the "Verification codes" screen. Not only that, when searching for the login entry and opening it, the "Verification code" field says "Premium subscription required" (I obviously do have a premium subscription)

Screenshots or Videos

The app won't allow taking screenshots unfortunately.

Additional Context

Just to point out again I do have a premium subscription.

When navigating using the browser to the bitwarden web app, I can navigate to the login entry and see the verification code for it. Same goes for the Firefox browser extension

Build Version

2025.1.0 (19622)

What server are you connecting to?

EU

Self-host Server Version

No response

Environment Details

  • Device: Pixel 6 pro
  • OS version: Android 15 (1 Jan 2025)

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @luispabon on GitHub (Jan 30, 2025). ### Steps To Reproduce 1. Have a premium subscription 2. Add a secondary vault via New organisation > Free plan 3. Add a login entry into that with a totp code ### Expected Result The 2FA code will be displayed on the "Verification codes" screen of the android app that lists all of your codes. Also, going into the login item should display the verification code as well. ### Actual Result It is not displayed on the "Verification codes" screen. Not only that, when searching for the login entry and opening it, the "Verification code" field says "Premium subscription required" (I obviously do have a premium subscription) ### Screenshots or Videos The app won't allow taking screenshots unfortunately. ### Additional Context Just to point out again I do have a premium subscription. When navigating using the browser to the bitwarden web app, I can navigate to the login entry and see the verification code for it. Same goes for the Firefox browser extension ### Build Version 2025.1.0 (19622) ### What server are you connecting to? EU ### Self-host Server Version _No response_ ### Environment Details - Device: Pixel 6 pro - OS version: Android 15 (1 Jan 2025) ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the bug label 2025-11-26 23:10:05 -06:00
GiteaMirror commented 2025-11-26 23:10:06 -06:00
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@bitwarden-bot commented on GitHub (Jan 30, 2025):

Thank you for your report! We've added this to our internal board for review.
ID: PM-17752

@bitwarden-bot commented on GitHub (Jan 30, 2025): Thank you for your report! We've added this to our internal board for review. ID: PM-17752
GiteaMirror commented 2025-11-26 23:10:06 -06:00
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@BBGhub commented on GitHub (Jan 31, 2025):

Hello,

Thank you for bringing this to our attention. We are aware of this behavior and the Engineering team is actively investigating it. If you wish, you can follow this matter on GitHub here (https://github.com/bitwarden/android/issues/4587).

For the time being, please consider accessing those organizational vault items through a different client such as the Web App, in order to copy the 6-digit TOTP codes.

@BBGhub commented on GitHub (Jan 31, 2025): Hello, Thank you for bringing this to our attention. We are aware of this behavior and the Engineering team is actively investigating it. If you wish, you can follow this matter on GitHub here (https://github.com/bitwarden/android/issues/4587). For the time being, please consider accessing those organizational vault items through a different client such as the Web App, in order to copy the 6-digit TOTP codes.
GiteaMirror commented 2025-11-26 23:10:06 -06:00
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@luispabon commented on GitHub (Jan 31, 2025):

Thank you.

@luispabon commented on GitHub (Jan 31, 2025): Thank you.
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Reference: github-starred/android#2156
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