Cant login at all - An erro has occurred #2133

Closed
opened 2025-11-26 23:08:55 -06:00 by GiteaMirror · 2 comments
Owner

Originally created by @kekec777 on GitHub (Jan 16, 2025).

Steps To Reproduce

So my bitwarden is self hosted (vaultwarden docker) , but couple days ago my andorid phone stopped to suggest / auto fill username/password
So i started investigate today

I first started to try to sync with the android , but nothing happend and no error msg.
So i made sure i was on the latest update (2025.1.0) and i was..
Meanwhile vaultwarden is working from my webbrowser + extension, no problem there.

Then i thought , let me just delete the account and start from scracth - that should'nt i have done :/
So now when i want to login i get this error:
An error has occurred.
We were unable to process your request.
Please try again or contact us.

I have the newest docker img for vaultwarden 1.32.7 (https://github.com/dani-garcia/vaultwarden)

Expected Result

Login and use the software

Actual Result

Cant login - im getting this error
An error has occurred.
We were unable to process your request.
Please try again or contact us.

Screenshots or Videos

No response

Additional Context

No response

Build Version

2025.1.0

What server are you connecting to?

Self-host

Self-host Server Version

1.32.7 - dani-garcia/vaultwarden

Environment Details

No response

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @kekec777 on GitHub (Jan 16, 2025). ### Steps To Reproduce So my bitwarden is self hosted (vaultwarden docker) , but couple days ago my andorid phone stopped to suggest / auto fill username/password So i started investigate today I first started to try to sync with the android , but nothing happend and no error msg. So i made sure i was on the latest update (2025.1.0) and i was.. Meanwhile vaultwarden is working from my webbrowser + extension, no problem there. Then i thought , let me just delete the account and start from scracth - that should'nt i have done :/ So now when i want to login i get this error: An error has occurred. We were unable to process your request. Please try again or contact us. I have the newest docker img for vaultwarden 1.32.7 (https://github.com/dani-garcia/vaultwarden) ### Expected Result Login and use the software ### Actual Result Cant login - im getting this error An error has occurred. We were unable to process your request. Please try again or contact us. ### Screenshots or Videos _No response_ ### Additional Context _No response_ ### Build Version 2025.1.0 ### What server are you connecting to? Self-host ### Self-host Server Version 1.32.7 - dani-garcia/vaultwarden ### Environment Details _No response_ ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the bug label 2025-11-26 23:08:55 -06:00
Author
Owner

@bitwarden-bot commented on GitHub (Jan 16, 2025):

Thank you for your report! We've added this to our internal board for review.
ID: PM-17171

@bitwarden-bot commented on GitHub (Jan 16, 2025): Thank you for your report! We've added this to our internal board for review. ID: PM-17171
Author
Owner

@Adedamola-Aina commented on GitHub (Jan 16, 2025):

hello @kekec777

It is important to note that vaultwarden is not associated with Bitwarden.

Vaultwarden is a re-writing of the Bitwarden server code in Rust, that is not contributed to or supported by the Bitwarden team or organization. The security audits granted to Bitwarden do not apply to vaultwarden, and the Bitwarden support team is not able to respond to questions regarding vaultwarden.

Bitwarden also offers a self-hosted option, which many of our customers run in an air-gapped environment. You can find information on this here:

https://bitwarden.com/help/install-on-premise-linux/
https://bitwarden.com/help/install-and-deploy-offline/

I hope you find this helpful. Please do not hesitate to let me know if you have any questions.

@Adedamola-Aina commented on GitHub (Jan 16, 2025): hello @kekec777 It is important to note that vaultwarden is not associated with Bitwarden. Vaultwarden is a re-writing of the Bitwarden server code in Rust, that is not contributed to or supported by the Bitwarden team or organization. The security audits granted to Bitwarden do not apply to vaultwarden, and the Bitwarden support team is not able to respond to questions regarding vaultwarden. Bitwarden also offers a self-hosted option, which many of our customers run in an air-gapped environment. You can find information on this here: https://bitwarden.com/help/install-on-premise-linux/ https://bitwarden.com/help/install-and-deploy-offline/ I hope you find this helpful. Please do not hesitate to let me know if you have any questions.
Sign in to join this conversation.
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: github-starred/android#2133