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Two-Factor Authentication with Duo does not work when using Firefox as the default browser #2089

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opened 2025-11-26 23:07:51 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2025-11-26 23:07:51 -06:00
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Originally created by @marius-adrian-g on GitHub (Dec 1, 2024).

Steps To Reproduce

  1. Open App
  2. Login using master password
  3. Launch Duo -> Firefox opens
  4. Confirm Duo Two-Factor Pop-up
  5. Auth page on firefox stuck at loading, closing it will not log you in.

Expected Result

Successfully logged in

Actual Result

App stuck at launch duo page

Screenshots or Videos

No response

Additional Context

No response

Build Version

2024.10.0

What server are you connecting to?

EU

Self-host Server Version

No response

Environment Details

No response

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @marius-adrian-g on GitHub (Dec 1, 2024). ### Steps To Reproduce 1. Open App 2. Login using master password 3. Launch Duo -> Firefox opens 4. Confirm Duo Two-Factor Pop-up 5. Auth page on firefox stuck at loading, closing it will not log you in. ### Expected Result Successfully logged in ### Actual Result App stuck at launch duo page ### Screenshots or Videos _No response_ ### Additional Context _No response_ ### Build Version 2024.10.0 ### What server are you connecting to? EU ### Self-host Server Version _No response_ ### Environment Details _No response_ ### Issue Tracking Info - [X] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the bug label 2025-11-26 23:07:51 -06:00
GiteaMirror commented 2025-11-26 23:07:52 -06:00
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@bitwarden-bot commented on GitHub (Dec 1, 2024):

Thank you for your report! We've added this to our internal board for review.
ID: PM-15477

@bitwarden-bot commented on GitHub (Dec 1, 2024): Thank you for your report! We've added this to our internal board for review. ID: PM-15477
GiteaMirror commented 2025-11-26 23:07:52 -06:00
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@Neonwarden commented on GitHub (Dec 2, 2024):

Hi there,

I attempted to reproduce your issue and was unable to do so. I see that you reported using version 2024.10.0. Since this is an older version of Bitwarden, can you please try updating your client and attempting to sign in with Duo as your 2FA method again?

We use GitHub issues as a place to track bugs and other development-related issues. If your issue persists, please write us back using our “Contact Support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

@Neonwarden commented on GitHub (Dec 2, 2024): Hi there, I attempted to reproduce your issue and was unable to do so. I see that you reported using version 2024.10.0. Since this is an older version of Bitwarden, can you please try updating your client and attempting to sign in with Duo as your 2FA method again? We use GitHub issues as a place to track bugs and other development-related issues. If your issue persists, please write us back using our “Contact Support” form located on our Help Center (https://bitwarden.com/help/). You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
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Reference: github-starred/android#2089
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