[GH-ISSUE #2442] Cannot login and save/edit files #20881

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opened 2026-04-16 21:05:46 -05:00 by GiteaMirror · 1 comment
Owner

Originally created by @Moat6 on GitHub (Mar 24, 2023).
Original GitHub issue: https://github.com/bitwarden/android/issues/2442

Steps To Reproduce

Cannot login and save/edit files

Expected Result

Files are not saving as they should be and now I just freshly installed the app and cannot login too

Actual Result

There is a prompt and it says "An error has occurred."

Screenshots or Videos

Screenshot_20230324-235104
Couldn't take full screenshot due to security policy.

Additional Context

I was not able to save/files new files. Then I updated it to the latest android version 2023.3.1 but it was still not working. I tried unistalling it and now I am not able to login too..

Operating System

Android

Operating System Version

Android 12

Device

Samsung galaxy m31

Build Version

2023.3.1

Beta

  • Using a pre-release version of the application.
Originally created by @Moat6 on GitHub (Mar 24, 2023). Original GitHub issue: https://github.com/bitwarden/android/issues/2442 ### Steps To Reproduce Cannot login and save/edit files ### Expected Result Files are not saving as they should be and now I just freshly installed the app and cannot login too ### Actual Result There is a prompt and it says "An error has occurred." ### Screenshots or Videos ![Screenshot_20230324-235104](https://user-images.githubusercontent.com/113278199/227608462-ed640979-1fa7-4574-9d08-e2cea38b804a.png) Couldn't take full screenshot due to security policy. ### Additional Context I was not able to save/files new files. Then I updated it to the latest android version 2023.3.1 but it was still not working. I tried unistalling it and now I am not able to login too.. ### Operating System Android ### Operating System Version Android 12 ### Device Samsung galaxy m31 ### Build Version 2023.3.1 ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2026-04-16 21:05:46 -05:00
Author
Owner

@MarsCandyBars commented on GitHub (Mar 24, 2023):

Hi there,

I attempted to reproduce your issue and was unable to do so. The issue could be related to our security mechanisms and protocols, are you using a VPN, Tor, or proxy? You may wish to disable these temporarily and then try again.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

<!-- gh-comment-id:1483342674 --> @MarsCandyBars commented on GitHub (Mar 24, 2023): Hi there, I attempted to reproduce your issue and was unable to do so. The issue could be related to our security mechanisms and protocols, are you using a VPN, Tor, or proxy? You may wish to disable these temporarily and then try again. We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/ You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
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Reference: github-starred/android#20881