github-starred/android
2
0
Fork 0
mirror of https://github.com/bitwarden/android.git synced 2026-06-09 16:21:19 -05:00
Code Issues 2.2k Packages Projects Releases 127 Wiki Activity

[GH-ISSUE #558] "There are no items in your vault." [Android] #20050

New Issue
Closed
opened 2026-04-16 19:52:30 -05:00 by GiteaMirror · 4 comments
GiteaMirror commented 2026-04-16 19:52:30 -05:00
Owner
Copy Link

Originally created by @mcclure on GitHub (Jul 13, 2019).
Original GitHub issue: https://github.com/bitwarden/android/issues/558

I have been using Bitwarden on Mac and on Android successfully for several months.

Today, I opened up Bitwarden on my Android. It said "There are no items in your vault." Used to there were items listed. I tapped the vertical … menu and said "sync". Nothing happened. I tried selecting "sync vault" in the File menu on mac (where my data is all still present), then "sync"ing on Android. Nothing happened. I tried "Add an item" on the Android side. I added a new account. I added a "secure note". I said "sync" again. Still neither the items I expect to sync from my mac nor the items I added inside Android appear on Android. I tried exiting both the Android and the Mac and logging back in. I confirmed both are logging in with the same account name. Still the Android vault is empty. I tried switching from Wifi to 4g because another issue on this site said to. I tried rebooting the phone. Still nothing.

How should I proceed?

Originally created by @mcclure on GitHub (Jul 13, 2019). Original GitHub issue: https://github.com/bitwarden/android/issues/558 I have been using Bitwarden on Mac and on Android successfully for several months. Today, I opened up Bitwarden on my Android. It said "There are no items in your vault." Used to there were items listed. I tapped the vertical … menu and said "sync". Nothing happened. I tried selecting "sync vault" in the File menu on mac (where my data is all still present), then "sync"ing on Android. Nothing happened. I tried "Add an item" on the Android side. I added a new account. I added a "secure note". I said "sync" again. Still neither the items I expect to sync from my mac *nor* the items I added inside Android appear on Android. I tried exiting both the Android and the Mac and logging back in. I confirmed both are logging in with the same account name. Still the Android vault is empty. I tried switching from Wifi to 4g because another issue on this site said to. I tried rebooting the phone. Still nothing. How should I proceed?
GiteaMirror commented 2026-04-16 19:52:31 -05:00
Author
Owner
Copy Link

@kspearrin commented on GitHub (Jul 13, 2019):

Have you tried reinstalling the app? I am not sure.

<!-- gh-comment-id:511161488 --> @kspearrin commented on GitHub (Jul 13, 2019): Have you tried reinstalling the app? I am not sure.
GiteaMirror commented 2026-04-16 19:52:31 -05:00
Author
Owner
Copy Link

@mcclure commented on GitHub (Jul 14, 2019):

I uninstalled and reinstalled the app. When I logged in again it downloaded all my passwords and everything was correct. My problem is now resolved. You might want to be worried about this if this is a thing that can happen. Like, what if the store on my phone had been my only copy? The store would have been lost. I guess it isn't worrying about if this is the only time this has been seen.

<!-- gh-comment-id:511166411 --> @mcclure commented on GitHub (Jul 14, 2019): I uninstalled and reinstalled the app. When I logged in again it downloaded all my passwords and everything was correct. My problem is now resolved. You might want to be worried about this if this is a thing that can happen. Like, what if the store on my phone had been my only copy? The store would have been lost. I guess it isn't worrying about if this is the only time this has been seen.
GiteaMirror commented 2026-04-16 19:52:32 -05:00
Author
Owner
Copy Link

@kspearrin commented on GitHub (Jul 14, 2019):

Your data is always stored on the server. So it can be accessed from any device. I am not sure what caused your device to not be able to access that data, but I’m glad you are sorted now.

<!-- gh-comment-id:511166471 --> @kspearrin commented on GitHub (Jul 14, 2019): Your data is always stored on the server. So it can be accessed from any device. I am not sure what caused your device to not be able to access that data, but I’m glad you are sorted now.
GiteaMirror commented 2026-04-16 19:52:32 -05:00
Author
Owner
Copy Link

@mcclure commented on GitHub (Jul 14, 2019):

Thanks for the help

<!-- gh-comment-id:511238849 --> @mcclure commented on GitHub (Jul 14, 2019): Thanks for the help
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
app:authenticator
app:password-manager
bug
bug-passkey
customer-support
duplicate
enhancement
good first issue
help wanted
needs-reply
needs-response
pull-request
Mirrored from GitHub Pull Request
 question
No Label
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
GiteaMirror ninjasurge
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: github-starred/android#20050
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?