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Autofill not working on iOS for entries with master password toggle turned on #1785

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opened 2025-11-26 22:58:03 -06:00 by GiteaMirror · 4 comments
GiteaMirror commented 2025-11-26 22:58:03 -06:00
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Originally created by @ashutoshsaboo on GitHub (Dec 31, 2023).

Steps To Reproduce

  1. Go to any site (I saw this with gmail and multiple other similar sites) - where you have a password entry saved in BW with master password toggle turned on.
  2. Click on the corresponding entry suggested near ios keyboard for autofill, it will do a faceid scan and ask for master pwd - enter it. It won't autofill anything, whereas it should autofill the data.
  3. Atleast in my usage - i couldn't see this autofill issue happening for entries with master pwd turned off on iOS. But i'm not exhaustively sure - Bitwarded team can test more exhaustively about this flow.

For me issue specifically is happening on ios, not sure about android.

Expected Result

It should autofill email and password after entering master pwd.

Actual Result

It doesn't autofill email and password even after entering master pwd.

Screenshots or Videos

No response

Additional Context

No response

Operating System

iOS

Operating System Version

iOS 17.2.1

Device

iPhone 12

Build Version

2023.12.0 (5688)

Beta

  • Using a pre-release version of the application.
Originally created by @ashutoshsaboo on GitHub (Dec 31, 2023). ### Steps To Reproduce 1. Go to any site (I saw this with gmail and multiple other similar sites) - where you have a password entry saved in BW with master password toggle turned on. 2. Click on the corresponding entry suggested near ios keyboard for autofill, it will do a faceid scan and ask for master pwd - enter it. It won't autofill anything, whereas it should autofill the data. 3. Atleast in my usage - i couldn't see this autofill issue happening for entries with master pwd turned off on iOS. But i'm not exhaustively sure - Bitwarded team can test more exhaustively about this flow. For me issue specifically is happening on ios, not sure about android. ### Expected Result It should autofill email and password after entering master pwd. ### Actual Result It doesn't autofill email and password even after entering master pwd. ### Screenshots or Videos _No response_ ### Additional Context _No response_ ### Operating System iOS ### Operating System Version iOS 17.2.1 ### Device iPhone 12 ### Build Version 2023.12.0 (5688) ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2025-11-26 22:58:03 -06:00
GiteaMirror commented 2025-11-26 22:58:04 -06:00
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@atjbramley commented on GitHub (Jan 1, 2024):

Hi @ashutoshsaboo,

I attempted to reproduce your issue and was unable to do so.

In particular, I enabled 'Master Password Reprompt' and attempted to autofill a range of websites using Firefox, Safari and Chrome on iOS 17.1.1 on an iPhone SE with Bitwarden 2023.12.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/). Please include specific details as to the sites you are finding this with, as well as the browser you are using.

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

@atjbramley commented on GitHub (Jan 1, 2024): Hi @ashutoshsaboo, I attempted to reproduce your issue and was unable to do so. In particular, I enabled 'Master Password Reprompt' and attempted to autofill a range of websites using Firefox, Safari and Chrome on iOS 17.1.1 on an iPhone SE with Bitwarden 2023.12. We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/). Please include specific details as to the sites you are finding this with, as well as the browser you are using. You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
GiteaMirror commented 2025-11-26 22:58:04 -06:00
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@ashutoshsaboo commented on GitHub (Jan 1, 2024):

Hi @atjbramley - I tried it just now again on gmail it's the same behaviour. In fact i've seen this happen with a range of websites and facing this issue since quite a few days (since the latest BW app update was installed from what I can recall briefly) - which is why I opened this issue. Just one thing I forgot to mention in the bug report - i'm on Brave browser on ios (and the mentioned iPhone/ios version configs above) if that matters. Can you try checking on the same please, if you're able to reproduce it? I'm on Brave browser v1.61 version on my iphone.

I can see indeed that the autofill issue is not on Safari ios - autofill with master pwd entries works fine there. So not sure what has changed in Bitwarden that's causing this autofill issue with Brave browser, since earlier it was working fine perfectly. I don't have Firefox on my phone, so can't test for the same.

@ashutoshsaboo commented on GitHub (Jan 1, 2024): Hi @atjbramley - I tried it just now again on gmail it's the same behaviour. In fact i've seen this happen with a range of websites and facing this issue since quite a few days (since the latest BW app update was installed from what I can recall briefly) - which is why I opened this issue. Just one thing I forgot to mention in the bug report - i'm on Brave browser on ios (and the mentioned iPhone/ios version configs above) if that matters. Can you try checking on the same please, if you're able to reproduce it? I'm on Brave browser v1.61 version on my iphone. I can see indeed that the autofill issue is not on Safari ios - autofill with master pwd entries works fine there. So not sure what has changed in Bitwarden that's causing this autofill issue with Brave browser, since earlier it was working fine perfectly. I don't have Firefox on my phone, so can't test for the same.
GiteaMirror commented 2025-11-26 22:58:04 -06:00
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@ashutoshsaboo commented on GitHub (Jan 1, 2024):

@atjbramley please see if you can reproduce the issue on your iPhone with the above mentioned brave browser version and other details as mentioned above . If you can reproduce the issue, please re-open the issue.

@ashutoshsaboo commented on GitHub (Jan 1, 2024): @atjbramley please see if you can reproduce the issue on your iPhone with the above mentioned brave browser version and other details as mentioned above . If you can reproduce the issue, please re-open the issue.
GiteaMirror commented 2025-11-26 22:58:04 -06:00
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@atjbramley commented on GitHub (Jan 1, 2024):

@ashutoshsaboo we use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

@atjbramley commented on GitHub (Jan 1, 2024): @ashutoshsaboo we use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).
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