no push notification sent to iphone for login with device #1762

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opened 2025-11-26 22:57:27 -06:00 by GiteaMirror · 6 comments
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Originally created by @payback007 on GitHub (Nov 5, 2023).

Steps To Reproduce

No push notification is sent to iphone for "login with device". All rights are granted to bitwarden app in internal ios notifications.

Expected Result

After "login with device" a push notification for opening bitwarden app should be sent to iphone.

Actual Result

Manual opening of bitwarden app and manual "scroll down" in vault -> notification for unlocking is shown.

Screenshots or Videos

No response

Additional Context

No response

Operating System

iOS

Operating System Version

17.1

Device

iPhone SE

Build Version

2023.10.0 (5357)

Beta

  • Using a pre-release version of the application.
Originally created by @payback007 on GitHub (Nov 5, 2023). ### Steps To Reproduce No push notification is sent to iphone for "login with device". All rights are granted to bitwarden app in internal ios notifications. ### Expected Result After "login with device" a push notification for opening bitwarden app should be sent to iphone. ### Actual Result Manual opening of bitwarden app and manual "scroll down" in vault -> notification for unlocking is shown. ### Screenshots or Videos _No response_ ### Additional Context _No response_ ### Operating System iOS ### Operating System Version 17.1 ### Device iPhone SE ### Build Version 2023.10.0 (5357) ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2025-11-26 22:57:27 -06:00
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Owner

@SergeantConfused commented on GitHub (Nov 6, 2023):

Hi @payback007,

Thank you for your report. I was able to reproduce this behaviour right after turning the phone on and before launching Bitwarden, and I have flagged it to our Engineering team. Please note that once Bitwarden is launched at least once after the phone is turned on, the notifications are consistently received successfully.

If you wish to add any further information, such as screenshots or screen recordings, please feel free to do so at any time - our Engineering team will be happy to review them.

Thank you again,

@SergeantConfused commented on GitHub (Nov 6, 2023): Hi @payback007, Thank you for your report. I was able to reproduce this behaviour right after turning the phone on and before launching Bitwarden, and I have flagged it to our Engineering team. Please note that once Bitwarden is launched at least once after the phone is turned on, the notifications are consistently received successfully. If you wish to add any further information, such as screenshots or screen recordings, please feel free to do so at any time - our Engineering team will be happy to review them. Thank you again,
Author
Owner

@payback007 commented on GitHub (Nov 6, 2023):

I tried to reproduce your statement, that if bitwarden is started once, push notifications are received successfully with this results:

  • Phone in standby, bitwarden closed -> no push notification (as described above)
  • Phone in standby, bitwarden open -> no push notfication in standby state, no push notification after unlocking of phone
  • Phone in standby, bitwarden in backgroud -> no push notfication in standby state, no push notification after unlocking of phone
  • Phone unlocked, bitwarden open in foreground -> no push notification

I never get a push notification until I do a manual "scroll down" in openend bitwarden app -> after manual "scroll down", all push notifications are received, one by one every time with a new manual "scroll down".

@payback007 commented on GitHub (Nov 6, 2023): I tried to reproduce your statement, that if bitwarden is started once, push notifications are received successfully with this results: - Phone in standby, bitwarden closed -> no push notification (as described above) - Phone in standby, bitwarden open -> no push notfication in standby state, no push notification after unlocking of phone - Phone in standby, bitwarden in backgroud -> no push notfication in standby state, no push notification after unlocking of phone - Phone unlocked, bitwarden open in foreground -> no push notification I never get a push notification until I do a manual "scroll down" in openend bitwarden app -> after manual "scroll down", all push notifications are received, one by one every time with a new manual "scroll down".
Author
Owner

@payback007 commented on GitHub (Dec 29, 2023):

Issue still existing with version 2023.12.0 (5688), details see above.

@payback007 commented on GitHub (Dec 29, 2023): Issue still existing with version 2023.12.0 (5688), details see above.
Author
Owner

@wioch commented on GitHub (Feb 6, 2024):

Same in 2024.1.1 (8843).
Even having mobile app opened, there is no notification at all.

@wioch commented on GitHub (Feb 6, 2024): Same in 2024.1.1 (8843). Even having mobile app opened, there is no notification at all.
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Owner

@jaimeferj commented on GitHub (Jun 11, 2024):

Same in 2024.5.1 running on Pixel 8a.

  • Phone in standby, bitwarden closed -> no push notification
  • Phone in standby, bitwarden open -> no push notfication in standby state, no push notification after unlocking of phone
  • Phone in standby, bitwarden in backgroud -> no push notfication in standby state, no push notification after unlocking of phone
  • Phone unlocked, bitwarden open in foreground -> no push notification, only showing the request after manually updating by scrolling down.

The most important thing is that the application never sends a notification in my case. I've already checked that it has permissions. In my case the service is selfhosted.

@jaimeferj commented on GitHub (Jun 11, 2024): Same in 2024.5.1 running on Pixel 8a. - Phone in standby, bitwarden closed -> no push notification - Phone in standby, bitwarden open -> no push notfication in standby state, no push notification after unlocking of phone - Phone in standby, bitwarden in backgroud -> no push notfication in standby state, no push notification after unlocking of phone - Phone unlocked, bitwarden open in foreground -> no push notification, only showing the request after manually updating by scrolling down. The most important thing is that the application never sends a notification in my case. I've already checked that it has permissions. In my case the service is selfhosted.
Author
Owner

@vvolkgang commented on GitHub (Jun 20, 2024):

Issue migrated to https://github.com/bitwarden/mobile/issues/2859

@vvolkgang commented on GitHub (Jun 20, 2024): Issue migrated to https://github.com/bitwarden/mobile/issues/2859
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Reference: github-starred/android#1762