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Crash when trying to export vault on iOS or android #1735

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opened 2025-11-26 22:56:53 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2025-11-26 22:56:53 -06:00
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Originally created by @LoossSS on GitHub (Sep 25, 2023).

Steps To Reproduce

  1. Go to iOS or android app, in the settings menu
  2. Click on export vault, use the default json export
  3. Type in master password
  4. Click on export vault in the popup
    => the app crashes

Expected Result

The app doesn't crash. The vault is exported in json format

Actual Result

The app crashes

Screenshots or Videos

No response

Additional Context

I'm using french language. Don't think that's the issue.
I'm self hosted, with server up to date.
I've seen few reports of the same bug on Reddit since beginning September.

Operating System

Android, iOS

Operating System Version

iOS 16.6.1 ; Android 11

Device

iPhone 12 pro ; Samsung A40

Build Version

2023.9.1 (4890) ; 2023.8.0 (7466)

Beta

  • Using a pre-release version of the application.
Originally created by @LoossSS on GitHub (Sep 25, 2023). ### Steps To Reproduce 1. Go to iOS or android app, in the settings menu 2. Click on export vault, use the default json export 3. Type in master password 4. Click on export vault in the popup => the app crashes ### Expected Result The app doesn't crash. The vault is exported in json format ### Actual Result The app crashes ### Screenshots or Videos _No response_ ### Additional Context I'm using french language. Don't think that's the issue. I'm self hosted, with server up to date. I've seen few reports of the same bug on Reddit since beginning September. ### Operating System Android, iOS ### Operating System Version iOS 16.6.1 ; Android 11 ### Device iPhone 12 pro ; Samsung A40 ### Build Version 2023.9.1 (4890) ; 2023.8.0 (7466) ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2025-11-26 22:56:53 -06:00
GiteaMirror commented 2025-11-26 22:56:54 -06:00
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@LoossSS commented on GitHub (Sep 25, 2023):

Some other contexts, found on reddit:

https://reddit.com/r/Bitwarden/s/jLmYumm7Ok
https://reddit.com/r/Bitwarden/s/7URo1CPdDQ

@LoossSS commented on GitHub (Sep 25, 2023): Some other contexts, found on reddit: https://reddit.com/r/Bitwarden/s/jLmYumm7Ok https://reddit.com/r/Bitwarden/s/7URo1CPdDQ
GiteaMirror commented 2025-11-26 22:56:54 -06:00
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@NovaSilentium commented on GitHub (Sep 25, 2023):

Hi there,

Thank you for your report!

I was able to reproduce this issue, and I have flagged this to our engineering team.

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.

Thanks once again!

@NovaSilentium commented on GitHub (Sep 25, 2023): Hi there, Thank you for your report! I was able to reproduce this issue, and I have flagged this to our engineering team. If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these. Thanks once again!
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Reference: github-starred/android#1735
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