Android - Can't login. Stuck on Captcha page. #1711

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opened 2025-11-26 22:56:03 -06:00 by GiteaMirror · 1 comment
Owner

Originally created by @wesley-prado on GitHub (Sep 3, 2023).

Steps To Reproduce

  1. Open the app
  2. Fill the email and password
  3. Press to enter with master password
  4. Solve the captcha that opens in the browser.

Expected Result

Login the app

Actual Result

Stuck on captcha page. Infinite loading the session.

Screenshots or Videos

No response

Additional Context

After the app opens the Captcha page and it's solved, nothing happens. There's no redirect and the app stays on infinite loading session.

Operating System

Android

Operating System Version

12 (Snow Cone)

Device

Moto G60

Build Version

2023.8.0

Beta

  • Using a pre-release version of the application.
Originally created by @wesley-prado on GitHub (Sep 3, 2023). ### Steps To Reproduce 1. Open the app 2. Fill the email and password 3. Press to enter with master password 4. Solve the captcha that opens in the browser. ### Expected Result Login the app ### Actual Result Stuck on captcha page. Infinite loading the session. ### Screenshots or Videos _No response_ ### Additional Context After the app opens the Captcha page and it's solved, nothing happens. There's no redirect and the app stays on infinite loading session. ### Operating System Android ### Operating System Version 12 (Snow Cone) ### Device Moto G60 ### Build Version 2023.8.0 ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2025-11-26 22:56:03 -06:00
Author
Owner

@sammbw commented on GitHub (Sep 4, 2023):

Hi there,

I attempted to reproduce your issue and was unable to do so. I think your error could have its origin in a misconfiguration of system settings or default browser.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

@sammbw commented on GitHub (Sep 4, 2023): Hi there, I attempted to reproduce your issue and was unable to do so. I think your error could have its origin in a misconfiguration of system settings or default browser. We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/ You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
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Reference: github-starred/android#1711