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app crash when using auto-fill with items that has master password re-prompt #1705

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opened 2025-11-26 22:55:51 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2025-11-26 22:55:51 -06:00
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Originally created by @l2eused on GitHub (Aug 28, 2023).

Steps To Reproduce

  1. go to any sites
  2. click to use auto-fill service when detected by bitwarden
  3. choosing item that master password re-prompt enable
  4. typing my master password and click submit
  5. app showing error message (Screenshot - 1)
  6. can't choosing same item anymore

also

  1. doing same as above (1. - 2.)
  2. searching for item by search function
  3. same as above (3. - 4.)
  4. app crash with no error message

Expected Result

when typing master password and click submit, it should auto-fill success with no error message or app crash

Actual Result

as I says above

Screenshots or Videos

Screenshot - 1
Screenshot_20230829-001912

this one is error message when I click submit. In black screen cuz I did't allow screen record in bitwarden app.

Additional Context

No response

Operating System

Android

Operating System Version

Android 13 (Aug 2023)

Device

Xiaomi Mi9

Build Version

2023.8.0 (7466)

Beta

  • Using a pre-release version of the application.
Originally created by @l2eused on GitHub (Aug 28, 2023). ### Steps To Reproduce 1. go to any sites 2. click to use auto-fill service when detected by bitwarden 3. choosing item that master password re-prompt enable 4. typing my master password and click submit 5. app showing error message (Screenshot - 1) 6. can't choosing same item anymore also 1. doing same as above (1. - 2.) 2. searching for item by search function 3. same as above (3. - 4.) 4. app crash with no error message ### Expected Result when typing master password and click submit, it should auto-fill success with no error message or app crash ### Actual Result as I says above ### Screenshots or Videos Screenshot - 1 ![Screenshot_20230829-001912](https://github.com/bitwarden/mobile/assets/94383254/ca4ae9c6-1920-4574-aeb4-4aca32e7e9ec) > this one is error message when I click submit. In black screen cuz I did't allow screen record in bitwarden app. ### Additional Context _No response_ ### Operating System Android ### Operating System Version Android 13 (Aug 2023) ### Device Xiaomi Mi9 ### Build Version 2023.8.0 (7466) ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2025-11-26 22:55:51 -06:00
GiteaMirror commented 2025-11-26 22:55:52 -06:00
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@jtodddd commented on GitHub (Aug 28, 2023):

Hi there,

I attempted to reproduce your issue and was unable to do so. Let's try a few things to see if they help resolve the issue:

  1. Please first log in to https://vault.bitwarden.com to make sure that you know your master password so you will not be locked out.
  2. Clear your cache and cookies on both your browser and Bitwarden app.
  3. Restart your device.
  4. Retry and see if the issue is resolved.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

@jtodddd commented on GitHub (Aug 28, 2023): Hi there, I attempted to reproduce your issue and was unable to do so. Let's try a few things to see if they help resolve the issue: 1) Please first log in to https://vault.bitwarden.com to make sure that you know your master password so you will not be locked out. 2) Clear your cache and cookies on both your browser and Bitwarden app. 3) Restart your device. 4) Retry and see if the issue is resolved. We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/ You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
GiteaMirror commented 2025-11-26 22:55:52 -06:00
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@l2eused commented on GitHub (Sep 3, 2023):

@jtodddd in this day I have this issue again when trying to autofill password with master password re-prompt

https://bin.kv2.dev/~64f4991d5de7ed6bfdb90024

edited: all worked again after reset/restart app and device but I still don't know why this happens since I never get this problem in previous version before.

@l2eused commented on GitHub (Sep 3, 2023): @jtodddd in this day I have this issue again when trying to autofill password with master password re-prompt https://bin.kv2.dev/~64f4991d5de7ed6bfdb90024 edited: all worked again after reset/restart app and device but I still don't know why this happens since I never get this problem in previous version before.
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Reference: github-starred/android#1705
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