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Yubikey login not working on pixel fold #1679

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opened 2025-11-26 22:55:13 -06:00 by GiteaMirror · 3 comments
GiteaMirror commented 2025-11-26 22:55:13 -06:00
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Originally created by @pragmaticpandy on GitHub (Jul 4, 2023).

Steps To Reproduce

  1. Add yubikeys using the web interface on chrome macos. I added both a Yubikey NEO5 NFC and Yubikey 4C
  2. try to login to bitwarden on pixel fold using Yubikey as 2FA. tried:
    • 5 NFC over USB
    • 5 NFC over NFC
    • 4C over USB

Expected Result

Successful login

Actual Result

Generic error message and login failure

Screenshots or Videos

No response

Additional Context

No response

Operating System

Android

Operating System Version

13

Device

Pixel Fold

Build Version

2023.5.0 (6330)

Beta

  • Using a pre-release version of the application.

edit: it's a Yubikey 5 NFC, not a NEO

Originally created by @pragmaticpandy on GitHub (Jul 4, 2023). ### Steps To Reproduce 1. Add yubikeys using the web interface on chrome macos. I added both a Yubikey ~~NEO~~5 NFC and Yubikey 4C 2. try to login to bitwarden on pixel fold using Yubikey as 2FA. tried: * 5 NFC over USB * 5 NFC over NFC * 4C over USB ### Expected Result Successful login ### Actual Result Generic error message and login failure ### Screenshots or Videos _No response_ ### Additional Context _No response_ ### Operating System Android ### Operating System Version 13 ### Device Pixel Fold ### Build Version 2023.5.0 (6330) ### Beta - [ ] Using a pre-release version of the application. edit: it's a Yubikey 5 NFC, not a NEO
GiteaMirror added the bug label 2025-11-26 22:55:13 -06:00
GiteaMirror commented 2025-11-26 22:55:14 -06:00
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@Krychaz commented on GitHub (Jul 4, 2023):

Hello there,

Which 2FA method are you using, Yubico OTP (https://bitwarden.com/help/setup-two-step-login-yubikey/) or FIDO2 WebAuthn (https://bitwarden.com/help/setup-two-step-login-fido/)?

Could you test your keys here:
https://demo.yubico.com/otp/verify
https://demo.yubico.com/webauthn-technical/registration

Are there any errors shown on either test?

Could you please download and install the Yubikey Manager Suite from Yubikey's website: https://www.yubico.com/support/download/yubikey-manager/

Once you have done this, would you check the Interfaces screen, ensuring that all the Interfaces are enabled.

@Krychaz commented on GitHub (Jul 4, 2023): Hello there, Which 2FA method are you using, Yubico OTP (https://bitwarden.com/help/setup-two-step-login-yubikey/) or FIDO2 WebAuthn (https://bitwarden.com/help/setup-two-step-login-fido/)? Could you test your keys here: https://demo.yubico.com/otp/verify https://demo.yubico.com/webauthn-technical/registration Are there any errors shown on either test? Could you please download and install the Yubikey Manager Suite from Yubikey's website: https://www.yubico.com/support/download/yubikey-manager/ Once you have done this, would you check the Interfaces screen, ensuring that all the Interfaces are enabled.
GiteaMirror commented 2025-11-26 22:55:14 -06:00
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@pragmaticpandy commented on GitHub (Jul 10, 2023):

Which 2FA method are you using, Yubico OTP (https://bitwarden.com/help/setup-two-step-login-yubikey/) or FIDO2 WebAuthn (https://bitwarden.com/help/setup-two-step-login-fido/)?

Yubico OTP

Could you test your keys here:

both keys work with OTP

Are there any errors shown on either test?

none on OPT test

Once you have done this, would you check the Interfaces screen, ensuring that all the Interfaces are enabled.

Yep, they are all enabled.

Also, slight correction, it was a Yubikey 5 NFC, not a NEO. I'll update the original post too.

Edit:formatting

@pragmaticpandy commented on GitHub (Jul 10, 2023): > Which 2FA method are you using, Yubico OTP (https://bitwarden.com/help/setup-two-step-login-yubikey/) or FIDO2 WebAuthn (https://bitwarden.com/help/setup-two-step-login-fido/)? Yubico OTP >Could you test your keys here: both keys work with OTP >Are there any errors shown on either test? none on OPT test >Once you have done this, would you check the Interfaces screen, ensuring that all the Interfaces are enabled. Yep, they are all enabled. Also, slight correction, it was a Yubikey 5 NFC, not a NEO. I'll update the original post too. Edit:formatting
GiteaMirror commented 2025-11-26 22:55:14 -06:00
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@vvolkgang commented on GitHub (Jun 20, 2024):

Issue migrated to https://github.com/bitwarden/mobile/issues/2600

@vvolkgang commented on GitHub (Jun 20, 2024): Issue migrated to https://github.com/bitwarden/mobile/issues/2600
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Reference: github-starred/android#1679
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