No icons inside android app #1677

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opened 2025-11-26 22:55:08 -06:00 by GiteaMirror · 13 comments
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Originally created by @mikegwald on GitHub (Jul 3, 2023).

Steps To Reproduce

Open app look at logins .
No icons are shown just blank space to the left of each login

Expected Result

Show basic icon

Actual Result

No icons shown at all

Screenshots or Videos

No response

Additional Context

No icons inside app

Operating System

Android

Operating System Version

13 STABLE and 14 BETA 3.1

Device

Pixel 7

Build Version

2023.5.0 6330

Beta

  • Using a pre-release version of the application.
Originally created by @mikegwald on GitHub (Jul 3, 2023). ### Steps To Reproduce Open app look at logins . No icons are shown just blank space to the left of each login ### Expected Result Show basic icon ### Actual Result No icons shown at all ### Screenshots or Videos _No response_ ### Additional Context No icons inside app ### Operating System Android ### Operating System Version 13 STABLE and 14 BETA 3.1 ### Device Pixel 7 ### Build Version 2023.5.0 6330 ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2025-11-26 22:55:08 -06:00
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@Tipoff4317 commented on GitHub (Jul 4, 2023):

https://www.reddit.com/r/Bitwarden/comments/14qnw6n/webapp_icons_disappeared/

Seems only some people are experiencing this problem. Some suggested it started when they switch to using Argon2id.

@Tipoff4317 commented on GitHub (Jul 4, 2023): https://www.reddit.com/r/Bitwarden/comments/14qnw6n/webapp_icons_disappeared/ Seems only some people are experiencing this problem. Some suggested it started when they switch to using Argon2id.
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@mikegwald commented on GitHub (Jul 4, 2023):

I never switched to anything I am coming in as a brand new account with default settings and have it installed on four completely different Android devices and none of them have icons . The only thing that shows icons is the chrome web extension.

@mikegwald commented on GitHub (Jul 4, 2023): I never switched to anything I am coming in as a brand new account with default settings and have it installed on four completely different Android devices and none of them have icons . The only thing that shows icons is the chrome web extension.
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@stephenglass commented on GitHub (Jul 4, 2023):

It's not just Android devices. I'm on iOS and app icons have never appeared for me. I didn't even know app icons was a feature outside of web vault.

@stephenglass commented on GitHub (Jul 4, 2023): It's not just Android devices. I'm on iOS and app icons have never appeared for me. I didn't even know app icons was a feature outside of web vault.
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@mikegwald commented on GitHub (Jul 4, 2023):

Yeah it's a real shame this basic feature is completely broken and not a top priority for the developers. It has been over a month and not really any official update or real acknowledgement from bitwarden. I can not take this app seriously any more and has left a very bad impression on me . I have decided to delete my vault and take me business over to 1password. Best of luck to you all but I have lost confidence in the bitwarden brand over this .

@mikegwald commented on GitHub (Jul 4, 2023): Yeah it's a real shame this basic feature is completely broken and not a top priority for the developers. It has been over a month and not really any official update or real acknowledgement from bitwarden. I can not take this app seriously any more and has left a very bad impression on me . I have decided to delete my vault and take me business over to 1password. Best of luck to you all but I have lost confidence in the bitwarden brand over this .
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Owner

@lunax28 commented on GitHub (Jul 7, 2023):

Same for me but on iOS (16.5.1). I can't recall precisely since when, but for a month or so on the app the icons have disappeared. They were helpful as you could spot things faster / easier. It was a nice touch. Tried uninstalling the app with no luck. Hope they fix it soon.
On the website everything looks fine.

@lunax28 commented on GitHub (Jul 7, 2023): Same for me but on iOS (16.5.1). I can't recall precisely since when, but for a month or so on the app the icons have disappeared. They were helpful as you could spot things faster / easier. It was a nice touch. Tried uninstalling the app with no luck. Hope they fix it soon. On the website everything looks fine.
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@don-dolarson commented on GitHub (Jul 8, 2023):

Same here, no icons. Fresh start. Android 13, LineageOS. Bitwarden 23.5.0 from F-Droid. It works on my other phone however, running Android 8.1 OxygenOS. Same version of Bitwarden but downloaded from Play Store.

@don-dolarson commented on GitHub (Jul 8, 2023): Same here, no icons. Fresh start. Android 13, LineageOS. Bitwarden 23.5.0 from F-Droid. It works on my other phone however, running Android 8.1 OxygenOS. Same version of Bitwarden but downloaded from Play Store.
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@Greenderella commented on GitHub (Jul 11, 2023):

Hi there,

Thank you for your report! I was able to reproduce this issue, and I have flagged this to our engineering team.

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.

Thanks once again!

@Greenderella commented on GitHub (Jul 11, 2023): Hi there, Thank you for your report! I was able to reproduce this issue, and I have flagged this to our engineering team. If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these. Thanks once again!
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@Banyal28 commented on GitHub (Jul 13, 2023):

it takes too long and it was reported several months ago but still we have the same problem. very disappointed 😠

https://github.com/bitwarden/clients/issues/5536

@Banyal28 commented on GitHub (Jul 13, 2023): it takes too long and it was reported several months ago but still we have the same problem. very disappointed 😠 https://github.com/bitwarden/clients/issues/5536
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@don-dolarson commented on GitHub (Jul 16, 2023):

Still not working in the latest release 23.7.0

@don-dolarson commented on GitHub (Jul 16, 2023): Still not working in the latest release 23.7.0
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@mikegwald commented on GitHub (Jul 16, 2023):

I have also tried 23.7.0 on two devices one android and one iOS and confirm still does not work .

@mikegwald commented on GitHub (Jul 16, 2023): I have also tried 23.7.0 on two devices one android and one iOS and confirm still does not work .
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@testtestar commented on GitHub (Jul 16, 2023):

Same here and that it has been like this for quite some time now, almost 2 months IOS 16 not beta with last Bitwarden official update 23.7.0

@testtestar commented on GitHub (Jul 16, 2023): Same here and that it has been like this for quite some time now, almost 2 months IOS 16 not beta with last Bitwarden official update 23.7.0
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@Erd89 commented on GitHub (Jul 18, 2023):

Same on iOS

@Erd89 commented on GitHub (Jul 18, 2023): Same on iOS
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@lunax28 commented on GitHub (Jul 21, 2023):

After the latest update (iOS) something's changed server side and now I see them! Thank you

@lunax28 commented on GitHub (Jul 21, 2023): After the latest update (iOS) something's changed server side and now I see them! Thank you
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Reference: github-starred/android#1677