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[GH-ISSUE #6548] [BWA-232] Unable to activate "Lock app" in Bitwarden Authenticator #15106

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opened 2026-04-15 01:28:38 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-04-15 01:28:38 -05:00
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Originally created by @xdavidw on GitHub (Feb 17, 2026).
Original GitHub issue: https://github.com/bitwarden/android/issues/6548

Steps To Reproduce

  1. Go to Settings.
  2. Tap "Lock app".

Expected Result

For "Lock app" to be enabled.

Actual Result

"Lock app" is not enabled.

Screenshots or Videos

https://github.com/user-attachments/assets/eb94b805-8a78-4d9e-8598-cda792aeed0f

Additional Context

I first noticed this issue about a month or two ago. The "Lock app" feature has worked flawlessly for years before this point with a simple pattern lock enabled on my phone.

Things I've tried:
Changing my phone's screen lock.
Deleting cache and storage.
Reinstalling app.
Rebooting phone.

Build Version

2026.1.1 (1243)

What server are you connecting to?

EU

Self-host Server Version

No response

Environment Details

Nothing Phone 2
Nothing OS 4.0
Android 16

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @xdavidw on GitHub (Feb 17, 2026). Original GitHub issue: https://github.com/bitwarden/android/issues/6548 ### Steps To Reproduce 1. Go to Settings. 2. Tap "Lock app". ### Expected Result For "Lock app" to be enabled. ### Actual Result "Lock app" is not enabled. ### Screenshots or Videos https://github.com/user-attachments/assets/eb94b805-8a78-4d9e-8598-cda792aeed0f ### Additional Context I first noticed this issue about a month or two ago. The "Lock app" feature has worked flawlessly for years before this point with a simple pattern lock enabled on my phone. Things I've tried: Changing my phone's screen lock. Deleting cache and storage. Reinstalling app. Rebooting phone. ### Build Version 2026.1.1 (1243) ### What server are you connecting to? EU ### Self-host Server Version _No response_ ### Environment Details Nothing Phone 2 Nothing OS 4.0 Android 16 ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the app:authenticatorbug labels 2026-04-15 01:28:38 -05:00
GiteaMirror commented 2026-04-15 01:28:40 -05:00
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@bitwarden-bot commented on GitHub (Feb 17, 2026):

Thank you for your report! We've added this to our internal board for review.
ID: BWA-232

<!-- gh-comment-id:3914365784 --> @bitwarden-bot commented on GitHub (Feb 17, 2026): Thank you for your report! We've added this to our internal board for review. ID: [BWA-232](https://bitwarden.atlassian.net/browse/BWA-232) [BWA-232]: https://bitwarden.atlassian.net/browse/BWA-232?atlOrigin=eyJpIjoiNWRkNTljNzYxNjVmNDY3MDlhMDU5Y2ZhYzA5YTRkZjUiLCJwIjoiZ2l0aHViLWNvbS1KU1cifQ
GiteaMirror commented 2026-04-15 01:28:41 -05:00
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@NovaSilentium commented on GitHub (Feb 17, 2026):

Hi there,

This h=has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

<!-- gh-comment-id:3915109431 --> @NovaSilentium commented on GitHub (Feb 17, 2026): Hi there, This h=has been escalated for further investigation. If you have more information that can help us, please add it below. Thanks!
GiteaMirror commented 2026-04-15 01:28:41 -05:00
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@justbispo commented on GitHub (Mar 24, 2026):

My report was a duplicate of this one, so my info is all there. But I want to mention again an important part. It seems this issue also caused, at least for me, being unable to start the app when the option was enabled before. It crashes when it's about to show the biometric unlock. It didn't cause me much trouble since I had a backup, but can be a major headache for some.

<!-- gh-comment-id:4114757185 --> @justbispo commented on GitHub (Mar 24, 2026): My report was a duplicate of this one, so my info is all there. But I want to mention again an important part. It seems this issue also caused, at least for me, being unable to start the app when the option was enabled before. It crashes when it's about to show the biometric unlock. It didn't cause me much trouble since I had a backup, but can be a major headache for some.
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Reference: github-starred/android#15106
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