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Android Cannot connect to Bitwarden servers using WiFi via IPv6 #1483

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opened 2025-11-26 22:50:22 -06:00 by GiteaMirror · 3 comments
GiteaMirror commented 2025-11-26 22:50:22 -06:00
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Originally created by @ginjj on GitHub (Aug 21, 2022).

Steps To Reproduce

Android app

  1. Go to + add item (login)
  2. Fill in details for new login
  3. Click save at top

Expected Result

New login item saved to my account on Bitwarden servers

Actual Result

Save times out with:

`An error has occurred.
Exception message: failed to connect to identity.bitwarden.com...'

Screenshots or Videos

IMG-20220821-WA0003

Additional Context

See community form discussion that suggests this is an issue with IPv6 on WiFi unable-to-login-on-android

Work around is to turn off WiFi and use LTE network.

Operating System

Android

Operating System Version

Android 11

Device

OnePlus 7T

Build Version

Version: 2022.8.0 (4911)

Beta

  • Using a pre-release version of the application.
Originally created by @ginjj on GitHub (Aug 21, 2022). ### Steps To Reproduce Android app 1. Go to + add item (login) 2. Fill in details for new login 3. Click save at top ### Expected Result New login item saved to my account on Bitwarden servers ### Actual Result Save times out with: `An error has occurred. Exception message: failed to connect to identity.bitwarden.com...' ### Screenshots or Videos ![IMG-20220821-WA0003](https://user-images.githubusercontent.com/27459697/185798882-ca246276-8bb2-4d38-be58-1474cd94a786.jpg) ### Additional Context See community form discussion that suggests this is an issue with IPv6 on WiFi [unable-to-login-on-android](https://community.bitwarden.com/t/unable-to-login-on-android/14447/20) Work around is to turn off WiFi and use LTE network. ### Operating System Android ### Operating System Version Android 11 ### Device OnePlus 7T ### Build Version Version: 2022.8.0 (4911) ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2025-11-26 22:50:22 -06:00
GiteaMirror commented 2025-11-26 22:50:23 -06:00
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@ghost commented on GitHub (Aug 22, 2022):

me too。can't not login with WIFI
but others can

@ghost commented on GitHub (Aug 22, 2022): me too。can't not login with WIFI but others can
GiteaMirror commented 2025-11-26 22:50:23 -06:00
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@yaovenus commented on GitHub (Oct 16, 2022):

Me too.
Ipv4.
OnePlus .

@yaovenus commented on GitHub (Oct 16, 2022): Me too. Ipv4. OnePlus .
GiteaMirror commented 2025-11-26 22:50:24 -06:00
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@vvolkgang commented on GitHub (Jun 20, 2024):

Issue migrated to https://github.com/bitwarden/mobile/issues/2043

@vvolkgang commented on GitHub (Jun 20, 2024): Issue migrated to https://github.com/bitwarden/mobile/issues/2043
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Reference: github-starred/android#1483
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