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No vaults show in My Vault's page #1466

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opened 2025-11-26 22:49:54 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2025-11-26 22:49:54 -06:00
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Originally created by @gracie95 on GitHub (Jul 3, 2022).

Steps To Reproduce

  1. Open Bitwarden
  2. Then wait to load
  3. Open every vault's type to recheck vaults
  4. You'll only see the globe icons, without any vaults details. You do see it in the My Vault's page. But, the vault's total still show.

Expected Result

Empty vaults. No folders and another items should be displayed.

Actual Result

There's nothing there.

Screenshots or Videos

20220703_132421
20220703_132955

Additional Context

Latest version from github I've installed. Still nothing.

Operating System

Android

Operating System Version

Android 8.1

Device

Samsung Tab A (2016) With S Pen

Build Version

2022.05.0 (4636)

Originally created by @gracie95 on GitHub (Jul 3, 2022). ### Steps To Reproduce 1. Open Bitwarden 2. Then wait to load 3. Open every vault's type to recheck vaults 4. You'll only see the globe icons, without any vaults details. You do see it in the My Vault's page. But, the vault's total still show. ### Expected Result Empty vaults. No folders and another items should be displayed. ### Actual Result There's nothing there. ### Screenshots or Videos ![20220703_132421](https://user-images.githubusercontent.com/107738923/177026198-031ad202-8b1f-4c8d-adb2-6e42857aa07f.jpg) ![20220703_132955](https://user-images.githubusercontent.com/107738923/177026351-46b6a9e9-c03c-4645-8c4c-a39d24c48f00.jpg) ### Additional Context Latest version from github I've installed. Still nothing. ### Operating System Android ### Operating System Version Android 8.1 ### Device Samsung Tab A (2016) With S Pen ### Build Version 2022.05.0 (4636)
GiteaMirror added the customer-supportbug labels 2025-11-26 22:49:54 -06:00
GiteaMirror commented 2025-11-26 22:49:55 -06:00
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@github-actions[bot] commented on GitHub (Jul 5, 2022):

We use GitHub issues as a place to track bugs and other development related issues. Your issue appears to be a support request, or would otherwise be better handled by our dedicated Customer Success team.

Please contact us using our Contact page. You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums. The issue here will be closed.

@github-actions[bot] commented on GitHub (Jul 5, 2022): We use GitHub issues as a place to track bugs and other development related issues. Your issue appears to be a support request, or would otherwise be better handled by our dedicated Customer Success team. Please contact us using our [Contact page](https://bitwarden.com/contact). You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our [help documentation](https://bitwarden.com/help/) or get help from other Bitwarden users on our [community forums](https://community.bitwarden.com/c/support/). The issue here will be closed.
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Reference: github-starred/android#1466
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