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[GH-ISSUE #2516] Android - “an error has occured” #14289

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opened 2026-04-15 00:10:03 -05:00 by GiteaMirror · 4 comments
GiteaMirror commented 2026-04-15 00:10:03 -05:00
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Originally created by @zarathustra19 on GitHub (May 8, 2023).
Original GitHub issue: https://github.com/bitwarden/android/issues/2516

Steps To Reproduce

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. Click on '...'

Expected Result

Cannot save or edit items on vaults.

Actual Result

Cannot save or edit items on vaults. When i trying to add new items on login vaults and press SAVE says: “an error has occurred”.
Same happens on secure notes too.

Screenshots or Videos

No response

Additional Context

Cannot save or edit items on vaults.

Operating System

Android

Operating System Version

Android 13

Device

Build Version

2023.4.0

Beta

  • Using a pre-release version of the application.
Originally created by @zarathustra19 on GitHub (May 8, 2023). Original GitHub issue: https://github.com/bitwarden/android/issues/2516 ### Steps To Reproduce 1. Go to '...' 2. Click on '....' 3. Scroll down to '....' 4. Click on '...' ### Expected Result Cannot save or edit items on vaults. ### Actual Result Cannot save or edit items on vaults. When i trying to add new items on login vaults and press SAVE says: “an error has occurred”. Same happens on secure notes too. ### Screenshots or Videos _No response_ ### Additional Context Cannot save or edit items on vaults. ### Operating System Android ### Operating System Version Android 13 ### Device ### Build Version 2023.4.0 ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2026-04-15 00:10:04 -05:00
GiteaMirror commented 2026-04-15 00:10:06 -05:00
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@micodls commented on GitHub (May 10, 2023):

I am encountering the same issue. Tried the following:

  • clearing the cache
  • reinstalling the latest app from Google Play
  • connecting via different networks and mobile data

but shows "an error has occurred".

OS: Android 12
Phone: OnePlus Nord 2 5g

<!-- gh-comment-id:1541349141 --> @micodls commented on GitHub (May 10, 2023): I am encountering the same issue. Tried the following: - clearing the cache - reinstalling the latest app from Google Play - connecting via different networks and mobile data but shows "an error has occurred". OS: Android 12 Phone: OnePlus Nord 2 5g
GiteaMirror commented 2026-04-15 00:10:07 -05:00
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@zarathustra19 commented on GitHub (May 10, 2023):

hope devs will soon solves it with new updates.

<!-- gh-comment-id:1542543607 --> @zarathustra19 commented on GitHub (May 10, 2023): hope devs will soon solves it with new updates.
GiteaMirror commented 2026-04-15 00:10:08 -05:00
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@TroyBW commented on GitHub (May 11, 2023):

Hi there,

I attempted to reproduce your issue and was unable to do so. I think your error could have its origin unusual traffic being detected. More information on this issue can be found in the Help Center here: https://bitwarden.com/help/unusual-traffic-error/

If the issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/

You can include a link to this issue in the message content.

The issue here will be closed.

Thanks!

<!-- gh-comment-id:1542956722 --> @TroyBW commented on GitHub (May 11, 2023): Hi there, I attempted to reproduce your issue and was unable to do so. I think your error could have its origin unusual traffic being detected. More information on this issue can be found in the Help Center here: https://bitwarden.com/help/unusual-traffic-error/ If the issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/ You can include a link to this issue in the message content. The issue here will be closed. Thanks!
GiteaMirror commented 2026-04-15 00:10:09 -05:00
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@zarathustra19 commented on GitHub (May 11, 2023):

Thanks 🙏

Issue was resolved. Now i can access on vault from my phone.

On Thu, May 11, 2023, 04:07 TroyBW @.***> wrote:

Closed #2516 https://github.com/bitwarden/mobile/issues/2516 as
completed.

—
Reply to this email directly, view it on GitHub
https://github.com/bitwarden/mobile/issues/2516#event-9216338821, or
unsubscribe
https://github.com/notifications/unsubscribe-auth/AOHNHW6O34A2ARKSUKR3KKTXFQUVVANCNFSM6AAAAAAX2L32GM
.
You are receiving this because you authored the thread.Message ID:
@.***>

<!-- gh-comment-id:1543401062 --> @zarathustra19 commented on GitHub (May 11, 2023): Thanks 🙏 Issue was resolved. Now i can access on vault from my phone. On Thu, May 11, 2023, 04:07 TroyBW ***@***.***> wrote: > Closed #2516 <https://github.com/bitwarden/mobile/issues/2516> as > completed. > > — > Reply to this email directly, view it on GitHub > <https://github.com/bitwarden/mobile/issues/2516#event-9216338821>, or > unsubscribe > <https://github.com/notifications/unsubscribe-auth/AOHNHW6O34A2ARKSUKR3KKTXFQUVVANCNFSM6AAAAAAX2L32GM> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> >
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