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Touch ID instead of Face ID in prompts #1418

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opened 2025-11-26 22:48:33 -06:00 by GiteaMirror · 5 comments
GiteaMirror commented 2025-11-26 22:48:33 -06:00
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Originally created by @the-woocash on GitHub (Feb 19, 2022).

Steps To Reproduce

  1. On a Face ID equipped iPhone open Bitwarden or auto fill panel with biometric unlock enabled
  2. Notice Touch ID instead of Face ID in prompts

Expected Result

The prompt should ask for a Face ID not Touch ID authentication

Actual Result

Touch ID is in the prompts.

Screenshots or Videos

7AAA142B-016F-4875-9571-D3F7D9B3997C
6096D053-FCFA-4C87-B3CB-E7064537B4A0

Additional Context

Settings properly mention Face ID in the biometric setup menu item.

Operating System

iOS

Operating System Version

15.4 beta 3

Device

iPhone 13 Pro

Build Version

Unable - app crashes when trying to scroll down

Beta

  • Using a pre-release version of the application.
Originally created by @the-woocash on GitHub (Feb 19, 2022). ### Steps To Reproduce 1. On a Face ID equipped iPhone open Bitwarden or auto fill panel with biometric unlock enabled 2. Notice Touch ID instead of Face ID in prompts ### Expected Result The prompt should ask for a Face ID not Touch ID authentication ### Actual Result Touch ID is in the prompts. ### Screenshots or Videos ![7AAA142B-016F-4875-9571-D3F7D9B3997C](https://user-images.githubusercontent.com/46818724/154820099-2afe72f5-677d-441a-89e1-97a01e126d2b.jpeg) ![6096D053-FCFA-4C87-B3CB-E7064537B4A0](https://user-images.githubusercontent.com/46818724/154820100-aaf801b2-414b-4047-a2d2-4927f97a9049.jpeg) ### Additional Context Settings properly mention Face ID in the biometric setup menu item. ### Operating System iOS ### Operating System Version 15.4 beta 3 ### Device iPhone 13 Pro ### Build Version Unable - app crashes when trying to scroll down ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2025-11-26 22:48:33 -06:00
GiteaMirror commented 2025-11-26 22:48:34 -06:00
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@philipgo commented on GitHub (Jun 20, 2022):

Do you use Bitwarden on another device with TouchID? For me this error occurs after unlocking Bitwarden on my ipad with TouchID.

@philipgo commented on GitHub (Jun 20, 2022): Do you use Bitwarden on another device with TouchID? For me this error occurs after unlocking Bitwarden on my ipad with TouchID.
GiteaMirror commented 2025-11-26 22:48:34 -06:00
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@the-woocash commented on GitHub (Jun 21, 2022):

Yes, i also use Bitwarden on an iPad with Touch ID.
But still the wrong name for biometric unlocking is displayed on my iPhone always - independent of whether I have just used iPad or not.

@the-woocash commented on GitHub (Jun 21, 2022): Yes, i also use Bitwarden on an iPad with Touch ID. But still the wrong name for biometric unlocking is displayed on my iPhone always - independent of whether I have just used iPad or not.
GiteaMirror commented 2025-11-26 22:48:34 -06:00
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@philipgo commented on GitHub (Jun 21, 2022):

I have the same problem, but it started exactly in the moment when I installed Bitwarden on my iPad and activated TouchID.

@philipgo commented on GitHub (Jun 21, 2022): I have the same problem, but it started exactly in the moment when I installed Bitwarden on my iPad and activated TouchID.
GiteaMirror commented 2025-11-26 22:48:34 -06:00
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@ringerl commented on GitHub (Apr 26, 2023):

I experience this issue after an recent update - using the app on both devices with face unlock and touchid on iOS.

@ringerl commented on GitHub (Apr 26, 2023): I experience this issue after an recent update - using the app on both devices with face unlock and touchid on iOS.
GiteaMirror commented 2025-11-26 22:48:35 -06:00
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@vvolkgang commented on GitHub (Jun 20, 2024):

Issue migrated to https://github.com/bitwarden/mobile/issues/1790

@vvolkgang commented on GitHub (Jun 20, 2024): Issue migrated to https://github.com/bitwarden/mobile/issues/1790
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Reference: github-starred/android#1418
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