[GH-ISSUE #2197] Bitwarden doesn't send notifications about new login attempts #14164

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opened 2026-04-14 23:58:45 -05:00 by GiteaMirror · 8 comments
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Originally created by @popogomo on GitHub (Nov 17, 2022).
Original GitHub issue: https://github.com/bitwarden/android/issues/2197

Steps To Reproduce

Its basically 2 issues in 1:

  1. When I login to Bitwarden from a new browser or device, I am not getting a login attempt notification email. My understanding is that it should notify via email (or push notifications on mobile) that there was an attempt to login to account.
  2. Likewise, I am using Bitwarden on Android and "Approve Login Requests" option is turned on, however, I never receive any login prompt approvals. If it helps, I am on GrapheneOS.

Expected Result

  1. Bitwarden should send a login attempt notification email on each logon from a new browser or device
  2. Bitwarden for Android should receive a prompt to authorize a new device as per Approve Login Requests settings.

Actual Result

  1. Bitwarden doesn't send a notification email when logging in from a new browser or device
  2. Bitwarden on Android doesn't send a push notification asking to approve the login

Screenshots or Videos

No response

Additional Context

No response

Operating System

Android

Operating System Version

Android 13 Build TD1A.221105.0012022111000

Device

Pixel 7 Pro

Build Version

2022.10.0 (5247)

Beta

  • Using a pre-release version of the application.
Originally created by @popogomo on GitHub (Nov 17, 2022). Original GitHub issue: https://github.com/bitwarden/android/issues/2197 ### Steps To Reproduce Its basically 2 issues in 1: 1. When I login to Bitwarden from a new browser or device, I am not getting a login attempt notification email. My understanding is that it should notify via email (or push notifications on mobile) that there was an attempt to login to account. 2. Likewise, I am using Bitwarden on Android and "Approve Login Requests" option is turned on, however, I never receive any login prompt approvals. If it helps, I am on GrapheneOS. ### Expected Result 1. Bitwarden should send a login attempt notification email on each logon from a new browser or device 2. Bitwarden for Android should receive a prompt to authorize a new device as per Approve Login Requests settings. ### Actual Result 1. Bitwarden doesn't send a notification email when logging in from a new browser or device 2. Bitwarden on Android doesn't send a push notification asking to approve the login ### Screenshots or Videos _No response_ ### Additional Context _No response_ ### Operating System Android ### Operating System Version Android 13 Build TD1A.221105.0012022111000 ### Device Pixel 7 Pro ### Build Version 2022.10.0 (5247) ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2026-04-14 23:58:45 -05:00
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@vinnyperella commented on GitHub (Dec 7, 2022):

I'm also not receiving any prompt to authenticate my other session from the Android app with the setting(s) enabled.

<!-- gh-comment-id:1341617256 --> @vinnyperella commented on GitHub (Dec 7, 2022): I'm also not receiving any prompt to authenticate my other session from the Android app with the setting(s) enabled.
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@diamant711 commented on GitHub (Mar 16, 2023):

I have the same problem. I'm on A13 so I have to enable notification from settings but the actual settings are immutable set to off.

<!-- gh-comment-id:1471352240 --> @diamant711 commented on GitHub (Mar 16, 2023): I have the same problem. I'm on A13 so I have to enable notification from settings but the actual settings are immutable set to off.
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@mi7wm commented on GitHub (Aug 1, 2023):

I also have this problem. When I attempt to activate the "Approve Login Requests" function, it doesn't use the standard permissions granting popup that other apps use. It takes me to the app info page for Bitwarden and implies that I should manually activate notification permission. The problem is that the toggle is locked to the off position, I suppose because the app hasn't asked for the permission, so the system doesn't know that it should be an option.

Pixel 6a, CalyxOS 4.11.0 (Android 13)
Bitwarden 2023.7.0 (not in beta like OP)

<!-- gh-comment-id:1660662067 --> @mi7wm commented on GitHub (Aug 1, 2023): I also have this problem. When I attempt to activate the "Approve Login Requests" function, it doesn't use the standard permissions granting popup that other apps use. It takes me to the app info page for Bitwarden and implies that I should manually activate notification permission. The problem is that the toggle is locked to the off position, I suppose because the app hasn't asked for the permission, so the system doesn't know that it should be an option. Pixel 6a, CalyxOS 4.11.0 (Android 13) Bitwarden 2023.7.0 (not in beta like OP)
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@Tyri0n commented on GitHub (Aug 30, 2023):

no prompt appearing on Android here. also, signed out on iPad and it let me sign back in without approving login on Android.

<!-- gh-comment-id:1699894265 --> @Tyri0n commented on GitHub (Aug 30, 2023): no prompt appearing on Android here. also, signed out on iPad and it let me sign back in without approving login on Android.
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@benjiwolff commented on GitHub (Jan 28, 2024):

I am having the same issue regarding the login request notifications. However, I do see a toggle in the iOS settings for Bitwarden notifications so the app should have the necessary permissions.

On a side note, you can still approve the login requests in the "Pending login requests" section in the settings of the mobile app without the notification.

<!-- gh-comment-id:1913399247 --> @benjiwolff commented on GitHub (Jan 28, 2024): I am having the same issue regarding the login request notifications. However, I **do** see a toggle in the iOS settings for Bitwarden notifications so the app should have the necessary permissions. On a side note, you can still approve the login requests in the "Pending login requests" section in the settings of the mobile app without the notification.
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@develop7 commented on GitHub (May 1, 2024):

Confirming that, I was getting notifications when the feature was introduced, but I'm not anymore.

On a side note, "pending login requests" in case of presence of any, deserve better visibility — right now there's no way to know there are any except to go Settings → Account security → pending….

<!-- gh-comment-id:2088302384 --> @develop7 commented on GitHub (May 1, 2024): Confirming that, I was getting notifications when the feature was introduced, but I'm not anymore. On a side note, "pending login requests" in case of presence of any, deserve better visibility — right now there's no way to know there are any except to go Settings → Account security → pending….
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@ACCESS-DENIIED commented on GitHub (May 7, 2024):

Confirming that, I was getting notifications when the feature was introduced, but I'm not anymore.

On a side note, "pending login requests" in case of presence of any, deserve better visibility — right now there's no way to know there are any except to go Settings → Account security → pending….

(Android) I absolutely agree with this. It's so out of the way compared to other apps such as my banking app. My banking app has "Payments to approve" at the very top of the startup page. Replacing this with "Logins to approve" or something similar and placing it at the very top of the startup page would be a MUCH better location for it.

Also confirming push notifications aren't working on my device either, they did previously.

<!-- gh-comment-id:2098731058 --> @ACCESS-DENIIED commented on GitHub (May 7, 2024): > Confirming that, I was getting notifications when the feature was introduced, but I'm not anymore. > > On a side note, "pending login requests" in case of presence of any, deserve better visibility — right now there's no way to know there are any except to go Settings → Account security → pending…. (Android) I absolutely agree with this. It's so out of the way compared to other apps such as my banking app. My banking app has "Payments to approve" at the very top of the startup page. Replacing this with "Logins to approve" or something similar and placing it at the very top of the startup page would be a MUCH better location for it. Also confirming push notifications aren't working on my device either, they did previously.
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@vvolkgang commented on GitHub (Jun 20, 2024):

Issue migrated to https://github.com/bitwarden/mobile/issues/2197

<!-- gh-comment-id:2181392527 --> @vvolkgang commented on GitHub (Jun 20, 2024): Issue migrated to https://github.com/bitwarden/mobile/issues/2197
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Reference: github-starred/android#14164