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[GH-ISSUE #1078] Crash on startup on iOS #13736

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opened 2026-04-14 23:23:45 -05:00 by GiteaMirror · 11 comments
GiteaMirror commented 2026-04-14 23:23:45 -05:00
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Originally created by @hamtaai on GitHub (Sep 20, 2020).
Original GitHub issue: https://github.com/bitwarden/android/issues/1078

Originally assigned to: @mpbw2 on GitHub.

Describe the Bug

When I open the app it crashes instantly.

Environment

  • Device: iPhone 6
  • Operating system: iOS 12.4.8
  • Build Version (go to "Settings" → "About" in the app): 2.6.0
  • Is this a Beta release? No.

Additional comments

It started happening in 2.6.0 only, before that all was fine.

Originally created by @hamtaai on GitHub (Sep 20, 2020). Original GitHub issue: https://github.com/bitwarden/android/issues/1078 Originally assigned to: @mpbw2 on GitHub. ## Describe the Bug When I open the app it crashes instantly. ## Environment - Device: iPhone 6 - Operating system: iOS 12.4.8 - Build Version (go to "Settings" → "About" in the app): 2.6.0 - Is this a Beta release? No. ## Additional comments It started happening in 2.6.0 only, before that all was fine.
GiteaMirror commented 2026-04-14 23:23:46 -05:00
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@k-van-man commented on GitHub (Sep 20, 2020):

Same here on iPad Air 2 with IOS 14.0

after enter a password (Good or bad) the Bitwarden app disappears, its stil runnend but not logged in.

It works on iPhone SE2 with IOS 14.0

<!-- gh-comment-id:695777344 --> @k-van-man commented on GitHub (Sep 20, 2020): Same here on iPad Air 2 with IOS 14.0 after enter a password (Good or bad) the Bitwarden app disappears, its stil runnend but not logged in. It works on iPhone SE2 with IOS 14.0
GiteaMirror commented 2026-04-14 23:23:47 -05:00
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@jjsadek commented on GitHub (Sep 21, 2020):

Same here, iPhone XR IOS 14.0. App crashes right after master password authentication. Tried rebooting and the problem persists.

<!-- gh-comment-id:695873057 --> @jjsadek commented on GitHub (Sep 21, 2020): Same here, iPhone XR IOS 14.0. App crashes right after master password authentication. Tried rebooting and the problem persists.
GiteaMirror commented 2026-04-14 23:23:47 -05:00
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@kurzdev commented on GitHub (Sep 21, 2020):

Can confirm, after entering my credentials and clicking "Log In" the app immediately crashes on iOS 14 (selfhosted, 2FA activated, iPhone 8)

<!-- gh-comment-id:696207972 --> @kurzdev commented on GitHub (Sep 21, 2020): Can confirm, after entering my credentials and clicking "Log In" the app immediately crashes on iOS 14 (selfhosted, 2FA activated, iPhone 8)
GiteaMirror commented 2026-04-14 23:23:47 -05:00
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@Override92 commented on GitHub (Sep 22, 2020):

Also crashes on my OnePlus 6 running android 10.

<!-- gh-comment-id:696688914 --> @Override92 commented on GitHub (Sep 22, 2020): Also crashes on my OnePlus 6 running android 10.
GiteaMirror commented 2026-04-14 23:23:47 -05:00
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@JMyrng commented on GitHub (Sep 22, 2020):

I'm on a OnePlus 7 and get the same behaviour. After reinstallation, the first login works, than crashing again.

<!-- gh-comment-id:696947913 --> @JMyrng commented on GitHub (Sep 22, 2020): I'm on a OnePlus 7 and get the same behaviour. After reinstallation, the first login works, than crashing again.
GiteaMirror commented 2026-04-14 23:23:48 -05:00
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@cscharf commented on GitHub (Sep 22, 2020):

Thanks everyone, we'll be attempting a new patch release here very soon that should resolve this issue.

<!-- gh-comment-id:696949587 --> @cscharf commented on GitHub (Sep 22, 2020): Thanks everyone, we'll be attempting a new patch release here very soon that should resolve this issue.
GiteaMirror commented 2026-04-14 23:23:48 -05:00
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@benpete22 commented on GitHub (Sep 22, 2020):

I'm on a OnePlus 7 and get the same behaviour. After reinstallation, the first login works, than crashing again.

I too am on a one plus 7(pro).
I uninstalled and reinstalled, and now I am able to open the app, but when I try to enable Biometric unlock it crashes every time.

<!-- gh-comment-id:696959405 --> @benpete22 commented on GitHub (Sep 22, 2020): > I'm on a OnePlus 7 and get the same behaviour. After reinstallation, the first login works, than crashing again. I too am on a one plus 7(pro). I uninstalled and reinstalled, and now I am able to open the app, but when I try to enable Biometric unlock it crashes every time.
GiteaMirror commented 2026-04-14 23:23:48 -05:00
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@mpbw2 commented on GitHub (Sep 23, 2020):

Closing this as the fix has been published and is pending review

<!-- gh-comment-id:697704349 --> @mpbw2 commented on GitHub (Sep 23, 2020): Closing this as the fix has been published and is pending review
GiteaMirror commented 2026-04-14 23:23:49 -05:00
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@benpete22 commented on GitHub (Sep 23, 2020):

I'm on a OnePlus 7 and get the same behaviour. After reinstallation, the first login works, than crashing again.

I too am on a one plus 7(pro).
I uninstalled and reinstalled, and now I am able to open the app, but when I try to enable Biometric unlock it crashes every time.

I was also able to resolve this issue by deleting my passcode on my Android phone, then setting up the passcode and biometric unlock again.
Sounds like if you setup your fingerprints before upgrading to Android 10 it was still using an old API call for Fingerprint instead of Biometric.

<!-- gh-comment-id:697991519 --> @benpete22 commented on GitHub (Sep 23, 2020): > > I'm on a OnePlus 7 and get the same behaviour. After reinstallation, the first login works, than crashing again. > > I too am on a one plus 7(pro). > I uninstalled and reinstalled, and now I am able to open the app, but when I try to enable Biometric unlock it crashes every time. I was also able to resolve this issue by deleting my passcode on my Android phone, then setting up the passcode and biometric unlock again. Sounds like if you setup your fingerprints before upgrading to Android 10 it was still using an old API call for Fingerprint instead of Biometric.
GiteaMirror commented 2026-04-14 23:23:49 -05:00
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@JMyrng commented on GitHub (Sep 24, 2020):

@benpete22 thanks! That helped me too.

<!-- gh-comment-id:698179755 --> @JMyrng commented on GitHub (Sep 24, 2020): @benpete22 thanks! That helped me too.
GiteaMirror commented 2026-04-14 23:23:49 -05:00
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@hamtaai commented on GitHub (Sep 25, 2020):

I updated to 2.6.1 and the issue is gone, thanks!

<!-- gh-comment-id:698738669 --> @hamtaai commented on GitHub (Sep 25, 2020): I updated to 2.6.1 and the issue is gone, thanks!
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