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Android - Can't scan TOTP : View is "streched" #1362

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opened 2025-11-26 22:46:10 -06:00 by GiteaMirror · 3 comments
GiteaMirror commented 2025-11-26 22:46:10 -06:00
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Originally created by @christ-off on GitHub (Oct 16, 2021).

Steps To Reproduce

  1. Android 11
  2. On Samsung A52s 5G up to date
  3. Try to scan to add TOTP
  4. View is reduced by 2 times in width (only)

Expected Result

A scan of the QRCode

Actual Result

App cannot scan
and crashs on the second try

Screenshots or Videos

I can't make a screen shot -> The says within one second that it can't recognize the QRCode

Additional Context

I can scan using FreeOTP+

Operating System

Android

Operating System Version

11

Device

Samsung A52s 5G

Build Version

2.13.0(382)9

Beta

  • Using a pre-release version of the application.
Originally created by @christ-off on GitHub (Oct 16, 2021). ### Steps To Reproduce 1. Android 11 2. On Samsung A52s 5G up to date 3. Try to scan to add TOTP 4. View is reduced by 2 times in width (only) ### Expected Result A scan of the QRCode ### Actual Result App cannot scan and crashs on the second try ### Screenshots or Videos I can't make a screen shot -> The says within one second that it can't recognize the QRCode ### Additional Context I can scan using FreeOTP+ ### Operating System Android ### Operating System Version 11 ### Device Samsung A52s 5G ### Build Version 2.13.0(382)9 ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2025-11-26 22:46:10 -06:00
GiteaMirror commented 2025-11-26 22:46:11 -06:00
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@eliykat commented on GitHub (Nov 24, 2021):

Hi @christ-off, this looks like the same issue reported here: https://github.com/bitwarden/mobile/issues/1130. I'll close this as a duplicate, but please post in that thread with any extra information.

@eliykat commented on GitHub (Nov 24, 2021): Hi @christ-off, this looks like the same issue reported here: https://github.com/bitwarden/mobile/issues/1130. I'll close this as a duplicate, but please post in that thread with any extra information.
GiteaMirror commented 2025-11-26 22:46:11 -06:00
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@christ-off commented on GitHub (Nov 24, 2021):

Thank you @eliykat
You are absolutely right : this is a duplicate

@christ-off commented on GitHub (Nov 24, 2021): Thank you @eliykat You are absolutely right : this is a duplicate
GiteaMirror commented 2025-11-26 22:46:11 -06:00
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@rvt0001 commented on GitHub (Dec 24, 2023):

I resolved this issue on my Samsung android tablet by changing the auto-rotate setting to portrait.

@rvt0001 commented on GitHub (Dec 24, 2023): I resolved this issue on my Samsung android tablet by changing the _**auto-rotate**_ setting to **_portrait_**.
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Reference: github-starred/android#1362
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