github-starred/android
2
0
Fork 0
mirror of https://github.com/bitwarden/android.git synced 2026-03-19 05:02:48 -05:00
Code Issues 144 Packages Projects Releases 116 Wiki Activity

Issue with biometric authentication #1339

New Issue
Closed
opened 2025-11-26 22:45:31 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2025-11-26 22:45:31 -06:00
Owner
Copy Link

Originally created by @salmanpy04 on GitHub (Sep 4, 2021).

Originally created by @salmanpy04 on GitHub (Sep 4, 2021). <!-- Comment: ## Describe the Bug After using fingerprint authentication vault is not opening.(there is no error or anything showing just that authentication page) It happens sometimes. If I restart the app then it will work normally. ## Screenshots or Videos ## Environment - Device: [. poco] - Operating system: [e.g. miui 12.0.1 based on A11] ## Additional Context
GiteaMirror commented 2025-11-26 22:45:32 -06:00
Author
Owner
Copy Link

@THEOCKID commented on GitHub (Sep 4, 2021):

working on Samsung Galaxy S21 Ultra running BW 2.12.0 (3742) on Android 11 OneUI 3.1.

@THEOCKID commented on GitHub (Sep 4, 2021): working on Samsung Galaxy S21 Ultra running BW 2.12.0 (3742) on Android 11 OneUI 3.1.
GiteaMirror commented 2025-11-26 22:45:32 -06:00
Author
Owner
Copy Link

@SergeantConfused commented on GitHub (Sep 5, 2021):

Hi @salmanpy444,

I recommend you start with a fresh installation. Please uninstall Bitwarden off your Android device, turn your device off and back on, reinstall Bitwarden from the Google Play Store, activate all your autofill services like so: https://bitwarden.com/help/article/auto-fill-android/ and then activate biometrics like so: https://bitwarden.com/help/article/biometrics/ and let me know if that changes anything.
If you continue to encounter any trouble, please create a new support ticket via our Contact form: https://bitwarden.com/contact/ and we'll continue assisting you with this via that ticket.

I hope you find this clear and helpful, and I thank you in advance for your understanding.

@SergeantConfused commented on GitHub (Sep 5, 2021): Hi @salmanpy444, I recommend you start with a fresh installation. Please uninstall Bitwarden off your Android device, turn your device off and back on, reinstall Bitwarden from the Google Play Store, activate all your autofill services like so: https://bitwarden.com/help/article/auto-fill-android/ and then activate biometrics like so: https://bitwarden.com/help/article/biometrics/ and let me know if that changes anything. If you continue to encounter any trouble, please create a new support ticket via our Contact form: https://bitwarden.com/contact/ and we'll continue assisting you with this via that ticket. I hope you find this clear and helpful, and I thank you in advance for your understanding.
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
app:authenticator
app:password-manager
bug
bug-passkey
customer-support
duplicate
enhancement
good first issue
help wanted
needs-reply
needs-response
pull-request
Mirrored from GitHub Pull Request
 question
No Label
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
GiteaMirror ninjasurge
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: github-starred/android#1339
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?