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Crashing after logging in #1306

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opened 2025-11-26 22:44:20 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2025-11-26 22:44:20 -06:00
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Originally created by @mizzunet on GitHub (Jun 21, 2021).

Describe the Bug

Crashes the app once I logged in, then whenever I open, it crashes. Server https://username.mycozy.cloud/bitwarden
They have client on their own but it's outdated and buggy as well. That's why I tried with official client.
https://github.com/cozy/cozy-pass-mobile/issues/39#issuecomment-861583033

Steps To Reproduce

You need to have a cozy.io account

  1. Set server URL as https://foo.mycozy.cloud/bitwarden
  2. Login email as me@foo.mycozy.cloud
  3. See that it has been logged in. The loading happens

Expected Result

Shouldn't crash

Actual Result

Crash

Logs

Log_2021-06-22_01-39-54.txt

Environment

  • Device: OnePlus 5
  • Operating system: AOSP 11
  • Build Version (go to "Settings" → "About" in the app): 2.10.0
  • Is this a Beta release? [Y/N] N

Additional Context

It works properly for official BitWarden server

Originally created by @mizzunet on GitHub (Jun 21, 2021). <!-- Comment: Please do not submit feature requests. The [Community Forums][1] has a section for submitting, voting for, and discussing product feature requests. [1]: https://community.bitwarden.com --> ## Describe the Bug Crashes the app once I logged in, then whenever I open, it crashes. Server https://username.mycozy.cloud/bitwarden They have client on their own but it's outdated and buggy as well. That's why I tried with official client. https://github.com/cozy/cozy-pass-mobile/issues/39#issuecomment-861583033 <!-- Comment: --> ## Steps To Reproduce <!-- Comment: How can we reproduce the behavior: --> You need to have a cozy.io account 1. Set server URL as https://foo.mycozy.cloud/bitwarden 2. Login email as me@foo.mycozy.cloud 3. See that it has been logged in. The loading happens ## Expected Result <!-- Comment: A clear and concise description of what you expected to happen. --> Shouldn't crash ## Actual Result Crash <!-- Comment: A clear and concise description of what is happening. --> ## Logs [Log_2021-06-22_01-39-54.txt](https://github.com/bitwarden/mobile/files/6689361/Log_2021-06-22_01-39-54.txt) <!-- Comment: If applicable, add screenshots and/or a short video to help explain your problem. --> ## Environment - Device: OnePlus 5 - Operating system: AOSP 11 - Build Version (go to "Settings" → "About" in the app): 2.10.0 - Is this a Beta release? [Y/N] N ## Additional Context It works properly for official BitWarden server <!-- Comment: Add any other context about the problem here. -->
GiteaMirror commented 2025-11-26 22:44:21 -06:00
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@eliykat commented on GitHub (Jun 21, 2021):

This thread indicates that Cozy are not using the latest version of the Bitwarden server: https://github.com/cozy/cozy-pass-mobile/issues/39

If that is the case, then this crash is likely caused by an up-to-date client trying to communicate with an old server. For example, Bitwarden Send required many updates to both the client and server. Trying to run a new client against an old server is going to cause issues.

The fact that it runs fine against official servers confirms this.

I'll close this thread as it's not anything we can fix - it's Cozy's responsibility to update their servers. However, please let me know if I've misunderstood anything.

@eliykat commented on GitHub (Jun 21, 2021): This thread indicates that Cozy are not using the latest version of the Bitwarden server: https://github.com/cozy/cozy-pass-mobile/issues/39 If that is the case, then this crash is likely caused by an up-to-date client trying to communicate with an old server. For example, Bitwarden Send required many updates to both the client and server. Trying to run a new client against an old server is going to cause issues. The fact that it runs fine against official servers confirms this. I'll close this thread as it's not anything we can fix - it's Cozy's responsibility to update their servers. However, please let me know if I've misunderstood anything.
GiteaMirror commented 2025-11-26 22:44:21 -06:00
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@mizzunet commented on GitHub (Jun 22, 2021):

Thank you for the info🙏. I'll let them know this

@mizzunet commented on GitHub (Jun 22, 2021): Thank you for the info🙏. I'll let them know this
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Reference: github-starred/android#1306
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