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Android - Deactivating the screen lock and deleting the fingerprints causes Bitwarden to crash if it had 'Unlock with Biometrics' activated. #1302

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opened 2025-11-26 22:44:16 -06:00 by GiteaMirror · 5 comments
GiteaMirror commented 2025-11-26 22:44:16 -06:00
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Originally created by @SergeantConfused on GitHub (Jun 14, 2021).

Describe the Bug

If Bitwarden has 'Unlock with Biometrics' activated and you deactivate the screen lock and delete the registered fingerprints, Bitwarden would start crashing when you launch it.

Steps To Reproduce

  1. Activate 'Unlock with Biometrics' in Bitwarden's Settings page.
  2. Go to your device's Settings and deactivate your screen lock and delete the registered fingerprints.
  3. Open Bitwarden.

Expected Result

To be prompted to enter the master password.

Actual Result

The application shows the splash screen for a second and then closes.

Screenshots or Videos

N/A.

Environment

  • Device: Samsung Galaxy Note10+.
  • Operating system: Android 11.
  • Build Version: 2.10.0 (3516).
  • Is this a Beta release? N.

Additional Context

Rebooting the device does not help, but clearing the application's cache and data helps.

Originally created by @SergeantConfused on GitHub (Jun 14, 2021). ## Describe the Bug If Bitwarden has 'Unlock with Biometrics' activated and you deactivate the screen lock and delete the registered fingerprints, Bitwarden would start crashing when you launch it. ## Steps To Reproduce 1. Activate 'Unlock with Biometrics' in Bitwarden's Settings page. 2. Go to your device's Settings and deactivate your screen lock and delete the registered fingerprints. 3. Open Bitwarden. ## Expected Result To be prompted to enter the master password. ## Actual Result The application shows the splash screen for a second and then closes. ## Screenshots or Videos N/A. ## Environment - Device: Samsung Galaxy Note10+. - Operating system: Android 11. - Build Version: 2.10.0 (3516). - Is this a Beta release? N. ## Additional Context Rebooting the device does not help, but clearing the application's cache and data helps.
GiteaMirror commented 2025-11-26 22:44:17 -06:00
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@JonasBernard commented on GitHub (Jun 28, 2021):

I faced the exact same issue on my

  • Device: Samsung Galaxy A8
  • Operating System: Android 9
  • Build Version: 2.10.0 (3516)
  • Is this a Beta release? No

I also reset the app data and logged in again. Forcing an app stop did not work, and I could not get any log output (which is correct from a sercurity perspective).

@JonasBernard commented on GitHub (Jun 28, 2021): I faced the exact same issue on my - Device: Samsung Galaxy A8 - Operating System: Android 9 - Build Version: 2.10.0 (3516) - Is this a Beta release? No I also reset the app data and logged in again. Forcing an app stop did not work, and I could not get any log output (which is correct from a sercurity perspective).
GiteaMirror commented 2025-11-26 22:44:17 -06:00
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@ccrowles commented on GitHub (Jul 12, 2021):

Same issue here unfortunately, and somehow the removal of the biometric unlock on my phone also logged me out of my bitwarden browser session on my pc.
Reinstalling the app fixed it.

  • Device: Sony Xperia 5 II
  • Operating system: Android 11
  • Build Version: 2.10.0 (3516)
  • Is this a Beta release? No
@ccrowles commented on GitHub (Jul 12, 2021): Same issue here unfortunately, and somehow the removal of the biometric unlock on my phone also logged me out of my bitwarden browser session on my pc. Reinstalling the app fixed it. - Device: Sony Xperia 5 II - Operating system: Android 11 - Build Version: 2.10.0 (3516) - Is this a Beta release? No
GiteaMirror commented 2025-11-26 22:44:17 -06:00
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@LumaerisArchive commented on GitHub (Aug 29, 2021):

Got the same issue yesterday. Clearing all application data helps.

  • Device: realme 7
  • Operating system: Android 10
  • Build Version: 2.12.0 (3742)
  • Is this a Beta release? N
@LumaerisArchive commented on GitHub (Aug 29, 2021): Got the same issue yesterday. Clearing all application data helps. - Device: realme 7 - Operating system: Android 10 - Build Version: 2.12.0 (3742) - Is this a Beta release? N
GiteaMirror commented 2025-11-26 22:44:17 -06:00
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@rhelminen commented on GitHub (Sep 3, 2021):

Exact same issue here. Adding back the lock screen password and fingerprint didn't help, but reinstalling the app did.

  • Device: Honor 10
  • Operating system: Android 10
  • Build Version: 2.12.0 (3742)
  • Is this a Beta release? No
@rhelminen commented on GitHub (Sep 3, 2021): Exact same issue here. Adding back the lock screen password and fingerprint didn't help, but reinstalling the app did. - Device: Honor 10 - Operating system: Android 10 - Build Version: 2.12.0 (3742) - Is this a Beta release? No
GiteaMirror commented 2025-11-26 22:44:18 -06:00
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@vvolkgang commented on GitHub (Jun 20, 2024):

Issue migrated to https://github.com/bitwarden/mobile/issues/1429

@vvolkgang commented on GitHub (Jun 20, 2024): Issue migrated to https://github.com/bitwarden/mobile/issues/1429
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Reference: github-starred/android#1302
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