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iOS - Master Password Does Not Work on Mobile #1250

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opened 2025-11-26 22:42:55 -06:00 by GiteaMirror · 4 comments
GiteaMirror commented 2025-11-26 22:42:55 -06:00
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Originally created by @arianitu on GitHub (Mar 22, 2021).

Describe the Bug

My master password does not work on mobile, but works on the Web and Chrome Extension. My password is quite long, so I am unsure if the iOS app is cutting off the password when sending to the server.

I've even tried to copy and paste the master password directly from my browser to my phone and it still does not work. I'm slightly worried about input handling on BitWarden now.

Steps To Reproduce

I am unsure how to reproduce since it's probably an issue with my password in particular.

Expected Result

My password should work on iOS app.

Actual Result

My password does not work on IOS. It says "Wrong email or password"

Screenshots or Videos

Environment

  • Device: iPhone XS MAx
  • Operating system: iOS 14.4.1
  • Build Version (go to "Settings" → "About" in the app): I cannot get this from the login screen, but I downloaded the app today (March 22nd.)
  • Is this a Beta release? N

Additional Context

I am not using any strange unicode characters, I am using standard alphanumeric + symbols + space.

Originally created by @arianitu on GitHub (Mar 22, 2021). ## Describe the Bug My master password does not work on mobile, but works on the Web and Chrome Extension. My password is quite long, so I am unsure if the iOS app is cutting off the password when sending to the server. I've even tried to copy and paste the master password directly from my browser to my phone and it still does not work. I'm slightly worried about input handling on BitWarden now. ## Steps To Reproduce I am unsure how to reproduce since it's probably an issue with my password in particular. ## Expected Result My password should work on iOS app. ## Actual Result My password does not work on IOS. It says "Wrong email or password" ## Screenshots or Videos ## Environment - Device: iPhone XS MAx - Operating system: iOS 14.4.1 - Build Version (go to "Settings" → "About" in the app): I cannot get this from the login screen, but I downloaded the app today (March 22nd.) - Is this a Beta release? N ## Additional Context I am not using any strange unicode characters, I am using standard alphanumeric + symbols + space.
GiteaMirror commented 2025-11-26 22:42:56 -06:00
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@doctorkelp commented on GitHub (Nov 28, 2021):

I'm experiencing this issue, too.

@doctorkelp commented on GitHub (Nov 28, 2021): I'm experiencing this issue, too.
GiteaMirror commented 2025-11-26 22:42:56 -06:00
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@arianitu commented on GitHub (Feb 22, 2022):

Now my password doesn't work anywhere.... did BitWarden change their password handling?

@arianitu commented on GitHub (Feb 22, 2022): Now my password doesn't work anywhere.... did BitWarden change their password handling?
GiteaMirror commented 2025-11-26 22:42:56 -06:00
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@arianitu commented on GitHub (Feb 22, 2022):

@doctorkelp does your master password work on vault site or breaks there too now?

@arianitu commented on GitHub (Feb 22, 2022): @doctorkelp does your master password work on vault site or breaks there too now?
GiteaMirror commented 2025-11-26 22:42:57 -06:00
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@arianitu commented on GitHub (Feb 22, 2022):

@doctorkelp looks like it was my e-mail. I don't think BitWarden verifies your email so make sure its correct.

My password now works fine.

@arianitu commented on GitHub (Feb 22, 2022): @doctorkelp looks like it was my e-mail. I don't think BitWarden verifies your email so make sure its correct. My password now works fine.
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Reference: github-starred/android#1250
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