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iOS - Cannot unlock with Face ID on autofill #1207

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opened 2025-11-26 22:41:55 -06:00 by GiteaMirror · 6 comments
GiteaMirror commented 2025-11-26 22:41:55 -06:00
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Originally created by @ghost on GitHub (Feb 13, 2021).

Describe the Bug

When attempting to autofill a password, Bitwarden does not scan Face ID, and tapping "Unlock with Face ID" has no effect.

Steps To Reproduce

  1. Enable Face ID in Bitwarden
  2. Enable password autofill
  3. Enter your master password
  4. Try to autofill a password

Expected Result

Bitwarden should authenticate with Face ID.

Actual Result

The Face ID authentication does not happen, and tapping "Unlock with Face ID" has no effect either.

Screenshots or Videos

https://femto.pw/rruk

Environment

  • Device: iPhone XR
  • Operating system: iOS 14.5 beta
  • Build Version: 2.8.0 (449)
  • Is this a Beta release? No

Additional Context

Face ID unlock works fine for the Bitwarden app itself, just not for autofill. It was working before.

I have already tried uninstalling Bitwarden, rebooting my device and reinstalling Bitwarden. It didn't help.

Originally created by @ghost on GitHub (Feb 13, 2021). ## Describe the Bug When attempting to autofill a password, Bitwarden does not scan Face ID, and tapping "Unlock with Face ID" has no effect. ## Steps To Reproduce 1. Enable Face ID in Bitwarden 2. Enable password autofill 3. Enter your master password 4. Try to autofill a password ## Expected Result Bitwarden should authenticate with Face ID. ## Actual Result The Face ID authentication does not happen, and tapping "Unlock with Face ID" has no effect either. ## Screenshots or Videos https://femto.pw/rruk ## Environment - Device: iPhone XR - Operating system: iOS 14.5 beta - Build Version: 2.8.0 (449) - Is this a Beta release? No ## Additional Context Face ID unlock works fine for the Bitwarden app itself, just not for autofill. It was working before. I have already tried uninstalling Bitwarden, rebooting my device and reinstalling Bitwarden. It didn't help.
GiteaMirror commented 2025-11-26 22:41:56 -06:00
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@ghost commented on GitHub (Feb 13, 2021):

Update: I restored my phone to iOS 14.4 and it works fine. So it seems to be an iOS 14.5-specific bug. However, Face ID with 1Password autofill works fine on 14.5.

@ghost commented on GitHub (Feb 13, 2021): Update: I restored my phone to iOS 14.4 and it works fine. So it seems to be an iOS 14.5-specific bug. However, Face ID with 1Password autofill works fine on 14.5.
GiteaMirror commented 2025-11-26 22:41:56 -06:00
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@Kokorone commented on GitHub (Feb 16, 2021):

Update: I restored my phone to iOS 14.4 and it works fine. So it seems to be an iOS 14.5-specific bug. However, Face ID with 1Password autofill works fine on 14.5.

Try again with 14.5 dev beta 2. Working for me since updating today

@Kokorone commented on GitHub (Feb 16, 2021): > Update: I restored my phone to iOS 14.4 and it works fine. So it seems to be an iOS 14.5-specific bug. However, Face ID with 1Password autofill works fine on 14.5. Try again with 14.5 dev beta 2. Working for me since updating today
GiteaMirror commented 2025-11-26 22:41:56 -06:00
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@maciekb94 commented on GitHub (Feb 17, 2021):

I am having the same issue - iPhone 11, iOS 14.4. Relogging, reinstalling, autofill reconfigure didn't help.

Edit: actually getting another error now - no option of Face ID - getting info that the biometric autofilling is off (ofc it's not in the settings).

@maciekb94 commented on GitHub (Feb 17, 2021): I am having the same issue - iPhone 11, iOS 14.4. Relogging, reinstalling, autofill reconfigure didn't help. Edit: actually getting another error now - no option of Face ID - getting info that the biometric autofilling is off (ofc it's not in the settings).
GiteaMirror commented 2025-11-26 22:41:57 -06:00
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@Mennaruuk commented on GitHub (Feb 18, 2021):

For me, the option existed initially. When I clicked it, and then clicked "Don't Allow", that's when it disappeared entirely. Restarting my iPhone X didn't help. The only way I was able to resolve this was reinstalling the app.

@Mennaruuk commented on GitHub (Feb 18, 2021): For me, the option existed initially. When I clicked it, and then clicked "Don't Allow", that's when it disappeared entirely. Restarting my iPhone X didn't help. The only way I was able to resolve this was reinstalling the app.
GiteaMirror commented 2025-11-26 22:41:57 -06:00
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@Subterrane commented on GitHub (Jan 12, 2022):

For me, the option existed initially. When I clicked it, and then clicked "Don't Allow", that's when it disappeared entirely. Restarting my iPhone X didn't help. The only way I was able to resolve this was reinstalling the app.

Same. Option was missing. Remove app and re-install, FaceID option magically came back. Thanks!

@Subterrane commented on GitHub (Jan 12, 2022): > For me, the option existed initially. When I clicked it, and then clicked "Don't Allow", that's when it disappeared entirely. Restarting my iPhone X didn't help. The only way I was able to resolve this was reinstalling the app. Same. Option was missing. Remove app and re-install, FaceID option magically came back. Thanks!
GiteaMirror commented 2025-11-26 22:41:57 -06:00
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@djsmith85 commented on GitHub (Mar 11, 2022):

Closing this issue as it appears the originally posted problem has been resolved. If this happens again or continues to be an issue please feel free to re-open this issue and let us know, along with any additional detail to assist with reproduction and root cause analysis.

@djsmith85 commented on GitHub (Mar 11, 2022): Closing this issue as it appears the originally posted problem has been resolved. If this happens again or continues to be an issue please feel free to re-open this issue and let us know, along with any additional detail to assist with reproduction and root cause analysis.
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Reference: github-starred/android#1207
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