Exception Message #1179

Closed
opened 2025-11-26 22:41:18 -06:00 by GiteaMirror · 1 comment
Owner

Originally created by @ThoLorax503 on GitHub (Jan 12, 2021).

I cannot login to the app.

Steps To Reproduce

  1. Go to 'Bitwarden App'
  2. Click on 'App'
  3. Input credentials
  4. Click on 'Log In'

Expected Result

I expected to be logged into the app and see my Bitwarden vault.

Actual Result

I receive an error message and cannot login to the app, even after re-installing and restarting my phone multiple times.

Screenshots or Videos

Environment

  • Device: [google Pixel 4a]
  • Operating system: [CalyxOS 2.1.0]
  • Build Version [RQ1A.210105.002.2021.01.06.14]
  • Is this a Beta release? [N]

Additional Context

Originally created by @ThoLorax503 on GitHub (Jan 12, 2021). <!-- Comment: Please do not submit feature requests. The [Community Forums][1] has a section for submitting, voting for, and discussing product feature requests. [1]: https://community.bitwarden.com --> ## I cannot login to the app. <!-- Comment: I just installed Bitwarden by first installing the Bitwarden repository on F-droid and then installing the most recent version. I input my credentials and receive a "loggin in" message. After about a minute of this message and processing icon, I receive a message that says, "An error has occurred. Exception Message: The operation was canceled." --> ## Steps To Reproduce <!-- Comment: How can we reproduce the behavior: --> 1. Go to 'Bitwarden App' 2. Click on 'App' 3. Input credentials 4. Click on 'Log In' ## Expected Result I expected to be logged into the app and see my Bitwarden vault. ## Actual Result I receive an error message and cannot login to the app, even after re-installing and restarting my phone multiple times. ## Screenshots or Videos ## Environment - Device: [google Pixel 4a] - Operating system: [CalyxOS 2.1.0] - Build Version [RQ1A.210105.002.2021.01.06.14] - Is this a Beta release? [N] ## Additional Context <!-- Comment: Add any other context about the problem here. -->
Author
Owner

@clayadams5226 commented on GitHub (Jan 13, 2021):

Thank you for getting in touch and bringing this to our attention! We'd like to assist you further. We ask that you please contact us using our contact page, here: https://bitwarden.com/contact. You can include a link to this issue in the message content. The issue here will be closed and moved over to our Help Desk.

@clayadams5226 commented on GitHub (Jan 13, 2021): Thank you for getting in touch and bringing this to our attention! We'd like to assist you further. We ask that you please contact us using our contact page, here: https://bitwarden.com/contact. You can include a link to this issue in the message content. The issue here will be closed and moved over to our Help Desk.
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Reference: github-starred/android#1179