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Wrong keyboard layout when creating an account from iOS app #1137

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opened 2025-11-26 22:40:08 -06:00 by GiteaMirror · 4 comments
GiteaMirror commented 2025-11-26 22:40:08 -06:00
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Originally created by @matthttam0 on GitHub (Nov 15, 2020).

Describe the Bug

When using the iOS app to create an account using an "AZERTY" keyboard (I'm from FR), the keyboard layout for the password is "QWERTY".

Steps To Reproduce

  1. Install the iOS app
  2. When opening for the frist time, select "create an account"
  3. Enter the email (the Keyboard is in "AZERTY" for this field"
  4. Clic on the password field --> the keyboard layout switch to "QWERTY"

Expected Result

Keeping the layout un "AZERTY"

Actual Result

Layout switch to "QWERTY"

Screenshots or Videos

I tried taking screenshot, but on the Password field the keyboard don't even show !!! I don't know how it is possible but I retried a bunch of time, and when the "QWERTY" layout is displayed, the screenshot don't show it !

  • Email field :

image

  • Password field (not very usefull...) :

image

Environment

  • Device: iPhone 6s
  • Operating system: iOS 14.1
  • Build Version : 2.6.1 (278)
  • Is this a Beta release? N

Additional Context

Originally created by @matthttam0 on GitHub (Nov 15, 2020). <!-- Comment: Please do not submit feature requests. The [Community Forums][1] has a section for submitting, voting for, and discussing product feature requests. [1]: https://community.bitwarden.com --> ## Describe the Bug <!-- Comment: A clear and concise description of what the bug is. --> When using the iOS app to create an account using an "AZERTY" keyboard (I'm from FR), the keyboard layout for the password is "QWERTY". ## Steps To Reproduce <!-- Comment: How can we reproduce the behavior: --> 1. Install the iOS app 2. When opening for the frist time, select "create an account" 3. Enter the email (the Keyboard is in "AZERTY" for this field" 4. Clic on the password field --> the keyboard layout switch to "QWERTY" ## Expected Result <!-- Comment: A clear and concise description of what you expected to happen. --> Keeping the layout un "AZERTY" ## Actual Result <!-- Comment: A clear and concise description of what is happening. --> Layout switch to "QWERTY" ## Screenshots or Videos <!-- Comment: If applicable, add screenshots and/or a short video to help explain your problem. --> I tried taking screenshot, but on the Password field the keyboard don't even show !!! I don't know how it is possible but I retried a bunch of time, and when the "QWERTY" layout is displayed, the screenshot don't show it ! - Email field : ![image](https://user-images.githubusercontent.com/74500698/99189565-00e1ac00-2762-11eb-9abe-10e60661f4db.png) - Password field (not very usefull...) : ![image](https://user-images.githubusercontent.com/74500698/99189721-ccbabb00-2762-11eb-8669-bbcaf34f3c7d.png) ## Environment - Device: iPhone 6s - Operating system: iOS 14.1 - Build Version : 2.6.1 (278) - Is this a Beta release? N ## Additional Context <!-- Comment: Add any other context about the problem here. -->
GiteaMirror commented 2025-11-26 22:40:09 -06:00
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@Greenderella commented on GitHub (Nov 16, 2020):

Hi @matthttam0, we were able to confirm this issue. The development team has been notified about it and will proceed to investigate what's causing it.

@Greenderella commented on GitHub (Nov 16, 2020): Hi @matthttam0, we were able to confirm this issue. The development team has been notified about it and will proceed to investigate what's causing it.
GiteaMirror commented 2025-11-26 22:40:09 -06:00
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@clayadams5226 commented on GitHub (Oct 28, 2021):

@matthttam0 we are still unable to reproduce this issue. Do you mind trying the latest version of Bitwarden and let us know if the issue persists?

@clayadams5226 commented on GitHub (Oct 28, 2021): @matthttam0 we are still unable to reproduce this issue. Do you mind trying the latest version of Bitwarden and let us know if the issue persists?
GiteaMirror commented 2025-11-26 22:40:09 -06:00
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@matthttam0 commented on GitHub (Oct 28, 2021):

Hello,
I juste check with the last version, and no more issue with the keyboard switching from azerty to QWERTY 👍
But (always a but…) I found another bug when trying to sign in back to my account : when you switch on the eye (to see what your are typing) and switch it off, the next key you press delete the password your were typing and start over…

@matthttam0 commented on GitHub (Oct 28, 2021): Hello, I juste check with the last version, and no more issue with the keyboard switching from azerty to QWERTY 👍 But (always a but…) I found another bug when trying to sign in back to my account : when you switch on the eye (to see what your are typing) and switch it off, the next key you press delete the password your were typing and start over…
GiteaMirror commented 2025-11-26 22:40:09 -06:00
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@vvolkgang commented on GitHub (Jun 20, 2024):

Issue migrated to https://github.com/bitwarden/mobile/issues/1151

@vvolkgang commented on GitHub (Jun 20, 2024): Issue migrated to https://github.com/bitwarden/mobile/issues/1151
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Reference: github-starred/android#1137
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