iOS - Toggling AutoFill Passwords in the Settings app causes the device to feeze when Bitwarden is installed. #1135

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opened 2025-11-26 22:40:03 -06:00 by GiteaMirror · 8 comments
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Originally created by @SergeantConfused on GitHub (Nov 8, 2020).

Originally assigned to: @mpbw2 on GitHub.

Describe the Bug

Toggling the AutoFill Passwords options in Settings causes the device to freeze.
This started after upgrading to iOS 14.2.

Steps To Reproduce

On an iPad or an iPhone:

  1. Open the Settings application.
  2. Tap on Passwords.
  3. Tap on the Autofill Passwords toggle.

Expected Result

For the toggle to turn on and to be able to select Bitwarden.

Actual Result

The device freezes.

Screenshots or Videos

Internal.

Environment

  • Device: iPhone 8 and iPad Pro 11" 2018.
  • Operating system: iOS 14.2.
  • Build Version: 2.6.1.
  • Is this a Beta release? N.

Additional Context

This started after upgrading to iOS 14.2. Uninstalling and reinstalling Bitwarden does not resolve it. The AutoFill toggle does not cause the device to freeze when Bitwarden is not installed.

Originally created by @SergeantConfused on GitHub (Nov 8, 2020). Originally assigned to: @mpbw2 on GitHub. ## Describe the Bug Toggling the AutoFill Passwords options in Settings causes the device to freeze. This started after upgrading to iOS 14.2. ## Steps To Reproduce On an iPad or an iPhone: 1. Open the Settings application. 2. Tap on Passwords. 3. Tap on the Autofill Passwords toggle. ## Expected Result For the toggle to turn on and to be able to select Bitwarden. ## Actual Result The device freezes. ## Screenshots or Videos Internal. ## Environment - Device: iPhone 8 and iPad Pro 11" 2018. - Operating system: iOS 14.2. - Build Version: 2.6.1. - Is this a Beta release? N. ## Additional Context This started after upgrading to iOS 14.2. Uninstalling and reinstalling Bitwarden does not resolve it. The AutoFill toggle does not cause the device to freeze when Bitwarden is not installed.
Author
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@mpbw2 commented on GitHub (Nov 10, 2020):

I'm unable to reproduce this behavior. Does it keep happening once Bitwarden has been re-installed?

@mpbw2 commented on GitHub (Nov 10, 2020): I'm unable to reproduce this behavior. Does it keep happening once Bitwarden has been re-installed?
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Owner

@luc-bw commented on GitHub (Nov 11, 2020):

I also can not reproduce this. My device was just updated to 14.2 to test this behavior.

@SergeantConfused What lock mechanism do you have set to access the "Passwords" menu? (FaceID, TouchID, etc.)

To add, after uninstalling Bitwarden, the device should be power cycled (restarted) before reinstalling the application.

@luc-bw commented on GitHub (Nov 11, 2020): I also can not reproduce this. My device was just updated to 14.2 to test this behavior. @SergeantConfused What lock mechanism do you have set to access the "Passwords" menu? (FaceID, TouchID, etc.) To add, after uninstalling Bitwarden, the device should be power cycled (restarted) before reinstalling the application.
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@ljm625 commented on GitHub (Nov 15, 2020):

Facing same issue here on a new iPhone SE2 with IOS 14.2
Currently using TouchID, but can reproduce the freeze even if I disable lock password & touch id.
Also uninstall then reboot then reinstall doesn't fix.

Updates:

Not sure whether language matters, after installing various apps, I tried switch language from Chinese -> English and it won't freeze now. Then after configuration, even after I switch back to Chinese it behaves normal when toggling the switch. (which seems weird)

@ljm625 commented on GitHub (Nov 15, 2020): Facing same issue here on a new iPhone SE2 with IOS 14.2 Currently using TouchID, but can reproduce the freeze even if I disable lock password & touch id. Also uninstall then reboot then reinstall doesn't fix. Updates: Not sure whether language matters, after installing various apps, I tried switch language from Chinese -> English and it won't freeze now. Then after configuration, even after I switch back to Chinese it behaves normal when toggling the switch. (which seems weird)
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@mpbw2 commented on GitHub (Nov 21, 2020):

@SergeantConfused @ljm625 Is this still happening with the 2.7.0 release?

@mpbw2 commented on GitHub (Nov 21, 2020): @SergeantConfused @ljm625 Is this still happening with the 2.7.0 release?
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@arno-vdk commented on GitHub (Dec 3, 2020):

Enabling 2FA for apple-id solved the problem on my device (iPad/ios14.2)

@arno-vdk commented on GitHub (Dec 3, 2020): Enabling 2FA for apple-id solved the problem on my device (iPad/ios14.2)
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@InitPatch commented on GitHub (Mar 1, 2021):

I have the same behavior, but it's not related to Bitwarden specifically. It was happening on both of my devices (iPhone and iPad Pro) before I install Bitwarden. Same behavior with LastPass, Safari, Google, etc...
I think it's an OS related issue eventually.

@InitPatch commented on GitHub (Mar 1, 2021): I have the same behavior, but it's not related to Bitwarden specifically. It was happening on both of my devices (iPhone and iPad Pro) before I install Bitwarden. Same behavior with LastPass, Safari, Google, etc... I think it's an OS related issue eventually.
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Owner

@Alx-Nic commented on GitHub (Mar 17, 2021):

Same issue before installing Bitwarden. Ios 14.4.1 iPhone XS

@Alx-Nic commented on GitHub (Mar 17, 2021): Same issue before installing Bitwarden. Ios 14.4.1 iPhone XS
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@vvolkgang commented on GitHub (Jun 20, 2024):

Issue migrated to https://github.com/bitwarden/mobile/issues/1143

@vvolkgang commented on GitHub (Jun 20, 2024): Issue migrated to https://github.com/bitwarden/mobile/issues/1143
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Reference: github-starred/android#1135